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LG TONE Free

LG Electronics, Inc. · Utilities · United States store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card Google Play version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
1.8 of 5
504 ratings in this store
Countries it ranks in
0
was 0 on Oct 17, 2026

Revenue

Estimated from the grossing charts of Oct 24, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
EST. LIFETIME DOWNLOADS
17.6K to 50.4K
Estimated from ratings count
RATINGS
504
AVG RATING
1.77
PRICE
Free
AGE
6.4y
LAST UPDATE
556d ago
VERSION
1.6.20
SIZE
112 MB
AGE RATING
4+

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Oct 23, 2026not in a grossing chart
Oct 24, 2026not in a grossing chart
Best rank Sep 25, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
0.8 reviews / week
  • Trendfalling
  • Recent reviews average1.6 stars
  • Recent 1 and 2 star share84%
From the latest 255 written reviews, covering 2290 days.
RELEASE CADENCE
0 updates in 90 days
  • Typical gap between releases38 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
504 ratings
5★12%
4★4%
3★5%
2★8%
1★72%

What users want

From the latest 255 reviews on the United States App Store, Jul 17, 2020 to Aug 27, 2026: 84% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working36%

77 of the 1 and 2 star reviews.

★★★★★ This app does not work I can get the headphones to connect but I cannot get the app to connect and I am unable to access the tools on the app and I misplaced a headphone and I can't use the app to help find it!!!
★★★★★ Terrible app, terrible setting customization and to top it all up doesn't recognize the headphones even if they are connected to the phone.
★★★★★ I've tried forgetting the headphones and reconnecting them and deleting and re downloading the app but it just doesn't work anymore
Wrong or poor results18%

38 of the 1 and 2 star reviews.

★★★★★ LG's new motto should be “one step forward, ten steps backwards.” How can such a reputable brand release such a useless app for earphones that have horrible support with anything else.
★★★★★ I see my headphones in the app but all the controls are useless.
★★★★★ Pretty bad app. Used the wired adapter mode once and it made it so that the app doesn't really do anything. I've tried forgetting the headphones and reconnecting them and deleting and re downloading the app but it just…
Worse after an update16%

34 of the 1 and 2 star reviews.

★★★★★ Tried to do the firmware update, stopped at 50% then the earbuds shutoff and never came back.
★★★★★ You can't change the eq, update the headphones or anything.
★★★★★ Needs a serious update so we can actually see our battery life and location if needed.
Crashes and freezes10%

21 of the 1 and 2 star reviews.

★★★★★ Just shows a black screen even after following the instructions on LG site
★★★★★ Not sure if it's the app or the buds, but sometimes gets stuck on loading screen.
★★★★★ It says 2/4 50% then the app crashes.
Price and subscription10%

21 of the 1 and 2 star reviews.

★★★★★ Now everytime I open the app with my ear buds fully charged, in the case or out of the case it just says “No headset is available” and wants me to press confirm.
★★★★★ Give me a break LG you are gonna support the HBS-XL7 what a joke. Please fix this nonsense and I'll give you 5 stars
★★★★★ You have people who spent their hard-earned money in your products who deserve to get what they are paying for.
Slow, laggy, battery6%

12 of the 1 and 2 star reviews.

★★★★★ Tried de-soldering the lithium battery to completely remove power for a hard reset.
★★★★★ Needs a serious update so we can actually see our battery life and location if needed.
★★★★★ Not sure if it's the app or the buds, but sometimes gets stuck on loading screen.
No customer support5%

11 of the 1 and 2 star reviews.

★★★★★ LG's new motto should be “one step forward, ten steps backwards.” How can such a reputable brand release such a useless app for earphones that have horrible support with anything else.
★★★★★ Give me a break LG you are gonna support the HBS-XL7 what a joke.
★★★★★ No support for the FN6 which makes it worthless.
Lost data, sync, backup5%

10 of the 1 and 2 star reviews.

★★★★★ Not sure why this app will no longer find my head set, I have deleted everything and started over, but it has not worked for me in well over a year or so.
★★★★★ Lost my left earbud because of this and the poorly designed case that tosses them like a catapult if you drop it.
★★★★★ I've deleted it and reloaded it.
WHAT THEY ASK FOR
  • Needs a serious update so we can actually see our battery life and location if needed. 1★, Dec 27, 2024
  • Also please give us a list of manuals so we can reference our devices manual wherever we want, regardless of connection status. 3★, Jan 19, 2024
  • This app is horrible it need a while rework the headphones sound very mediocre without the app and since you can never get the app to work then the headphones aren't even worth using 1★, Jun 10, 2023
  • 1 update would be nice too 1★, Feb 5, 2023
  • Also please include equalizer modes more specifically made for watching movies and maybe one specifically made for talking on the phone and put it labeled as beneficial for those scenarios. 4★, Dec 17, 2022
  • I knew i should have bought AirPods. 1★, Jul 19, 2022
  • This app works beautifully, you need to pair your earbuds with app and allow access to Bluetooth before it works, 2 pop up windows will open when you open the app and it may need an update as well. 5★, Jun 24, 2022
  • this app doesn't work with my LG TONE I wish I could use the best of this but now I only have a simple headset and more for investing in something so bad don't buy this this don't work you will only lose money 1★, Jun 15, 2022
WORDS THAT KEEP COMING UP IN BAD REVIEWS
please fix19won't connect15
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Accurate, great results15%

4 of the 4 and 5 star reviews.

★★★★★ It works perfectly, but took a bit to get set up.
★★★★★ I'm not sure why people are having such a hard time with this app. I was nervous after reading some of the reviews, but I've had no problem connecting and reconnecting to my LG Tone Free T90Q earbuds and making changes…
★★★★★ The app works great when it works, but sometimes it just stops working, and in my few times it happened it was fixed by forgetting the earbuds on Bluetooth and repairing them.
Looks great7%

2 of the 4 and 5 star reviews.

★★★★★ Granted, I haven't used this app for less than ten minutes, but I took a quick glance at all of the controls and the general design of the app, and it does exactly what it sets out to do.
★★★★★ Back to loving bot the app and buds and with everything that is happening in the world nice to know I can have clean buds
Worth the money7%

2 of the 4 and 5 star reviews.

★★★★★ I was nervous after reading some of the reviews, but I've had no problem connecting and reconnecting to my LG Tone Free T90Q earbuds and making changes to the settings.
★★★★★ Back to loving bot the app and buds and with everything that is happening in the world nice to know I can have clean buds

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States App Store.

★★★★★Aug 27, 2026
Bricked my LG Tone earbuds

Tried to do the firmware update, stopped at 50% then the earbuds shutoff and never came back. Tried de-soldering the lithium battery to completely remove power for a hard reset. It’s a goner.

★★★★★Feb 19, 2026
App won’t connect

Just shows a black screen even after following the instructions on LG site

★★★★★Nov 23, 2025
iOS 26

Where is Liquid Glass?

★★★★★Nov 7, 2025
I hate this app!!!

This app does not work I can get the headphones to connect but I cannot get the app to connect and I am unable to access the tools on the app and I misplaced a headphone and I can’t use the app to help find it!!! Unless!!! So disappointed!!!!

★★★★★Aug 14, 2025
Lg hbs1125 neckband

App does not detect my Lg hbs1125 neckband, please help

★★★★★Apr 28, 2025
Connection issues

Trying to keep the case and headphones connected to the app is difficult. Instead of being able to connect through the app I have to connect through settings which negates the ability to control the headphone settings.

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

tone12series tone11hbs10hbs hbs10series8permission required5required4models hbs3optional access3access permissions3permissions3permission3earbuds2models2optional2access2find2

What's new in 1.6.20

Improvement ease of use

Released May 28, 2020. Current version shipped Apr 16, 2025.

Store description

New Tone Free app for LG TONE Free, true wireless earbuds. [Supported models] - HBS-FN4/5U/5W/6/7, TONE-FP8 Series, TONE-FP3, TONE-TF8Q Series, TONE-T90Q Series, TONE-T80Q Series, TONE-TF7Q Series, TONE-T60Q Series , TONE-T90S Series, TONE-T80S Series - Neckband models: HBS-830, HBS-835, HBS-835S, HBS-930, HBS-1010, HBS-1120, HBS-1125, HBS-SL6S, HBS-SL5, TONE-NP3 * You can use the app even if you do not agree to the optional access permissions. [Optional Access Permissions] - Location . Permission required to enable 'Find my earbuds' feature . Permission required to download product instruction manuals - Bluetooth : Permission required to find a earbud that works with the app - Mic : Permissions required to check microphone operation

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