Die neuen KI-generierten Bilder sind irreführend und scheußlich! Bestelle ab heute nicht mehr bei Lieferando
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the Germany Google Play, Jan 10, 2026 to Oct 21, 2026: 73% are 1 or 2 stars. Open a theme to read what people wrote.
122 of the 1 and 2 star reviews.
★★★★★ The app generally works as intended, but customer support is terrible.
★★★★★ Support not replying and no resolution.
★★★★★ i contacted customer support, they basically said our code system works and too bad.
80 of the 1 and 2 star reviews.
★★★★★ I received a completely wrong €15 item, and the AI chatbot instructed me to request a refund.
★★★★★ Then few minutes later I recieve a message saying my order has been canceled.
★★★★★ Then they refused to partially refund my second order for the missing items because I got a refund on my first order that wasn't even delivered.
47 of the 1 and 2 star reviews.
★★★★★ I received a completely wrong €15 item, and the AI chatbot instructed me to request a refund.
★★★★★ order never arrived, AI assistant utterly useless, don't recommend anyone using this app.
★★★★★ basically told that they did deliver it and I am wrong.
19 of the 1 and 2 star reviews.
★★★★★ Then they refused to partially refund my second order for the missing items because I got a refund on my first order that wasn't even delivered.
★★★★★ Half the menu is missing.
★★★★★ No way to cancel no way to do anything over Lieferando, just chat with a useless chatbot.
18 of the 1 and 2 star reviews.
★★★★★ lieferando osterreich, so recently the app implemented a verification code, to protect consumers from getting their order stolen.
★★★★★ can't login with my email, an error occurred.
★★★★★ Wozu spammt ihr meine Mailbox mit Coupon Codes zu nur um mir in der App zu sagen dass der Coupon nicht für meinen Account verfügbar ist?
15 of the 1 and 2 star reviews.
★★★★★ zero customer service 1* is to high for this app avoid if you can or you will lose money.
★★★★★ Enjoy your 20 euros out of my pocket, you just lost a long term customer
★★★★★ Brilliant system: take the money, lose the food, blame the customer.
11 of the 1 and 2 star reviews.
★★★★★ can't login with my email, an error occurred.
★★★★★ Update : Now get a push notification to use a discount code that doesn't work and the AI customer service cannot respond.
★★★★★ Unfortunately not working with the secure OS GrapheneOS.
7 of the 1 and 2 star reviews.
★★★★★ Approximately 2hrs later( at around 19:40) they updated on the app that they have received my order and are working on it and that it'll be there at 18:40 😂😂😂.
★★★★★ Update : Now get a push notification to use a discount code that doesn't work and the AI customer service cannot respond.
★★★★★ great app, though it would be nice if it would honour that I don't want notifications for deals or sales EVEN THOUGH THERE IS A BUTTON TO ENABLE/DISABLE: "Get updated on discounts, loyalty offers and other news".
10 of the 4 and 5 star reviews.
★★★★★ really nice people and fast.
★★★★★ Excellent, fast and helpful service
★★★★★ Fast lifer and good Pizza Always
6 of the 4 and 5 star reviews.
★★★★★ Amazing food , amazing app and it's so easy to use , I'm from Greece and I came for holidays to Germany and this is the best app to order from.
★★★★★ easy to use and with vouchers it is cheap
★★★★★ easy payment option thru cards (most important, if u r an outsider)
3 of the 4 and 5 star reviews.
★★★★★ easy to use and with vouchers it is cheap
★★★★★ nice Delivery Service, good Price, best Quality
★★★★★ Excellent option to order something while you are spending your free time with your friends or family.
2 of the 4 and 5 star reviews.
★★★★★ Works as promised and it has a simple design
★★★★★ UI doesn't look as refined as on ios
2 of the 4 and 5 star reviews.
★★★★★ It would be great if the In-App functions would have directly allowed to contact support with the issue in a proper and more forward way as it was a bit of a stressful chaos.
★★★★★ It has a nice variety of restaurants that support this application.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Germany Google Play.
Die neuen KI-generierten Bilder sind irreführend und scheußlich! Bestelle ab heute nicht mehr bei Lieferando
KI-generierte Bilder, die nicht einmal die kleinste Ähnlichkeit zum tatsächlichen Produkt aufweisen, zu nutzen, ist eine absolute Frechheit. Wenn ich etwas über diese App bestelle, möchte ich vor der Lieferung zumindest eine Idee haben, wie mein Essen aussieht.
good
It was good. Now no order update anymore in the app. Cannot get the receipts. Buggy app. I will change to other food order service. update in 2026: It's now much better. I therefore change my review.
Einfach keine Worte für den ultra schlechten Service. Wobei schlecht eine Sache ist, und praktisch verlogen eine andere.
The app generally works as intended, but customer support is terrible. I received a completely wrong €15 item, and the AI chatbot instructed me to request a refund. This resulted in an automatic €2 refund. After repeatedly contacting support, I received just €1 more, along with vague excuses and unclear responses. Instead of providing a proper refund or clearly explaining why it was denied, support kept avoiding a direct answer. Very disappointing handling of a straightforward issue.
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Prices, ranks and reviews are per country. Revenue above is already worldwide.