thank you
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Sep 30, 2026 | not in a grossing chart |
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| Oct 13, 2026 | not in a grossing chart |
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| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the Singapore Google Play, Mar 20, 2026 to Oct 21, 2026: 19% are 1 or 2 stars. Open a theme to read what people wrote.
27 of the 1 and 2 star reviews.
★★★★★ I don't know which part of your brain not working you requesting camera access on a desktop computer?
★★★★★ It fails to recognize you 90% of the time, especially when u try to log in via PC or laptop, creating a lot of inconveniences, delays n disruptions personally and at work.
★★★★★ add some stupid keypass nonsense then now password fail keypass fail.
25 of the 1 and 2 star reviews.
★★★★★ face verification issues are highly annoying.
★★★★★ It fails to recognize you 90% of the time, especially when u try to log in via PC or laptop, creating a lot of inconveniences, delays n disruptions personally and at work.
★★★★★ add some stupid keypass nonsense then now password fail keypass fail.
11 of the 1 and 2 star reviews.
★★★★★ can't approve qr login with the latest update
★★★★★ Horrible experience when it comes to face scan to update personal credentials!
★★★★★ Can't update new sgp phone number because You Didn't send me OTP.
7 of the 1 and 2 star reviews.
★★★★★ App is great but it would crash upon startup every once in a while.
★★★★★ It took me forever to go through the facial verification, which kept crashing no matter which lighting or background I tried.
★★★★★ The app keeps crashing and shutting down whenever I try to open it!
7 of the 1 and 2 star reviews.
★★★★★ no idea what is wrong with bluetooth.
★★★★★ ignore the fake 5* reviews.
★★★★★ app is poorly programmed & keeps redirecting even after I've re-set my password, it still looped & said ID was wrong or password was wrong despite resetting password for 10th time.
5 of the 1 and 2 star reviews.
★★★★★ For a national app used to login to portals, it's ridiculously laggy and slow
★★★★★ Previous version was laggy.
★★★★★ Slow, buggy, and logs you out randomly - useless when you need it most 👎
3 of the 1 and 2 star reviews.
★★★★★ yet No amount of feedback and writing to support helps.
★★★★★ Called in to the hotline multiple times to try to fix the problem but support is unresponsive and never got a callback.
★★★★★ Customer support is lacking and keep telling me the same answer(e,g update OS etc) instead of looking into solving the issue
2 of the 1 and 2 star reviews.
★★★★★ Waste of taxpayers money.
★★★★★ after I managed to scan despite the beware of scam sign still stucked...
19 of the 4 and 5 star reviews.
★★★★★ easy to use and convenient
★★★★★ I'm using a new handphone and it was easy to get back to Singpass.
★★★★★ It's easy and safe guard my accounts....👍👍👍
10 of the 4 and 5 star reviews.
★★★★★ This service is very helpful.
★★★★★ Highly convenient and useful
★★★★★ very useful for the OFW like me, if have this Singpass Apps
9 of the 4 and 5 star reviews.
★★★★★ Incredible, it works all the time and makes citizen life smooth.
★★★★★ Setting up my account on a new phone was smooth, secure, and well-designed.
★★★★★ fast loading and easy to navigate
2 of the 4 and 5 star reviews.
★★★★★ GovTech devs are the best, they allow Singpass to work on rooted phones, this really makes it convenient and possible for savvy users to enjoy the power of root and have login access to personal official functions…
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Singapore Google Play.
thank you
please need to update version
Refuses to work with unlocked bootloader, not even rooted
user friendly
unable to read fingerprint all of a sudden, and unable to hide keyboard when the passcode is wrong. keep having issue accessing and saying passkey set up incomplete when already activated in setting.
This app is afraid of USB debugging? What a weak developers decided that! Literally the weakest among them all. I'd get it if the app would be afraid of root or unlocked bootloader (no excuses for that either, actually), but being afraid of USB debugging? Jokes on you!
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Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.