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GOOGLE PLAY

Singpass

Government Technology Agency · Productivity · Japan store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.7 of 5
269.9K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
6.9M
About 71.5K per month on average since launch
RATINGS
269.9K
AVG RATING
4.71
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
10d ago
RELEASED
Oct 19, 2018
CONTENT RATING
Rated for 3+

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
16 reviews / week
  • Trendsteady
  • Recent reviews average4.1 stars
  • Recent 1 and 2 star share19%
From the latest 500 written reviews, covering 216 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
266.9K ratings
5★87%
4★6%
3★4%
2★1%
1★3%

What users want

From the latest 500 reviews on the Japan Google Play, Mar 20, 2026 to Oct 21, 2026: 19% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working27%

26 of the 1 and 2 star reviews.

★★★★★ I don't know which part of your brain not working you requesting camera access on a desktop computer?
★★★★★ It fails to recognize you 90% of the time, especially when u try to log in via PC or laptop, creating a lot of inconveniences, delays n disruptions personally and at work.
★★★★★ add some stupid keypass nonsense then now password fail keypass fail.
Login and account problems26%

25 of the 1 and 2 star reviews.

★★★★★ face verification issues are highly annoying.
★★★★★ It fails to recognize you 90% of the time, especially when u try to log in via PC or laptop, creating a lot of inconveniences, delays n disruptions personally and at work.
★★★★★ add some stupid keypass nonsense then now password fail keypass fail.
Worse after an update11%

11 of the 1 and 2 star reviews.

★★★★★ can't approve qr login with the latest update
★★★★★ Horrible experience when it comes to face scan to update personal credentials!
★★★★★ Can't update new sgp phone number because You Didn't send me OTP.
Crashes and freezes7%

7 of the 1 and 2 star reviews.

★★★★★ App is great but it would crash upon startup every once in a while.
★★★★★ It took me forever to go through the facial verification, which kept crashing no matter which lighting or background I tried.
★★★★★ The app keeps crashing and shutting down whenever I try to open it!
Wrong or poor results7%

7 of the 1 and 2 star reviews.

★★★★★ no idea what is wrong with bluetooth.
★★★★★ ignore the fake 5* reviews.
★★★★★ app is poorly programmed & keeps redirecting even after I've re-set my password, it still looped & said ID was wrong or password was wrong despite resetting password for 10th time.
Slow, laggy, battery5%

5 of the 1 and 2 star reviews.

★★★★★ For a national app used to login to portals, it's ridiculously laggy and slow
★★★★★ Previous version was laggy.
★★★★★ Slow, buggy, and logs you out randomly - useless when you need it most 👎
No customer support3%

3 of the 1 and 2 star reviews.

★★★★★ yet No amount of feedback and writing to support helps.
★★★★★ Called in to the hotline multiple times to try to fix the problem but support is unresponsive and never got a callback.
★★★★★ Customer support is lacking and keep telling me the same answer(e,g update OS etc) instead of looking into solving the issue
Price and subscription2%

2 of the 1 and 2 star reviews.

★★★★★ Waste of taxpayers money.
★★★★★ after I managed to scan despite the beware of scam sign still stucked...
WHAT THEY ASK FOR
  • add some stupid keypass nonsense then now password fail keypass fail. 1★, Oct 12, 2026
  • Please add support for GrapheneOS and allow passkeys to be stored in hardware security keys (e.g. 3★, Sep 27, 2026
  • Please allow users to setup Singpass on GrapheneOS. 1★, Apr 22, 2026
  • Should allow uploading of QR code from gallery when unable to launch from browser 1★, Apr 15, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
face verification7face recognition3facial recognition3qr code3try to open3google pixel3facial verification3please fix3new phone3
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use5%

19 of the 4 and 5 star reviews.

★★★★★ easy to use and convenient
★★★★★ I'm using a new handphone and it was easy to get back to Singpass.
★★★★★ It's easy and safe guard my accounts....👍👍👍
Useful, it helps3%

10 of the 4 and 5 star reviews.

★★★★★ This service is very helpful.
★★★★★ Highly convenient and useful
★★★★★ very useful for the OFW like me, if have this Singpass Apps
Fast2%

9 of the 4 and 5 star reviews.

★★★★★ Incredible, it works all the time and makes citizen life smooth.
★★★★★ Setting up my account on a new phone was smooth, secure, and well-designed.
★★★★★ fast loading and easy to navigate
Fun, addictive1%

2 of the 4 and 5 star reviews.

★★★★★ GovTech devs are the best, they allow Singpass to work on rooted phones, this really makes it convenient and possible for savvy users to enjoy the power of root and have login access to personal official functions…

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Japan Google Play.

★★★★★Oct 21, 2026

Singapore government make this singpass for using what??? knn all details get it but can't use at other app.... like sg pools, show if use singpass the process just take an hour if use manual need take 2 working days... for sure use singpass BUT when click it pukimak.... cibai system can not... ask call centre dui.... lapsap puiii

★★★★★Oct 21, 2026

thank you

★★★★★Oct 21, 2026

please need to update version

★★★★★Oct 21, 2026

Refuses to work with unlocked bootloader, not even rooted

★★★★★Oct 20, 2026

user friendly

★★★★★Oct 20, 2026

unable to read fingerprint all of a sudden, and unable to hide keyboard when the passcode is wrong. keep having issue accessing and saying passkey set up incomplete when already activated in setting.

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

Apple's ad repository couldn't be reached right now. Try again later.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

singpass10digital5digital services5services4device4fingerprint face3face digit3digit passcode3verify identity3access digital3singpass step3information3government3verify3identity3securely3need3step3time3fingerprint2face2digit2passcode2transact2

What's new in 26.3.1

Passkeys are now available for a more secure and seamless login experience, helping protect you from phishing scams. This update also includes bug fixes and performance improvements. Create your passkey and enable autofill for Singpass in your device settings. Have suggestions? Go to Settings > Report an issue or Share feedback.

Store description

Log in within seconds using your fingerprint, face or 6-digit passcode! TRANSFORM THE WAY YOU TRANSACT • View your information from government sources in one place With the improved Singpass Myinfo Profile, you can customise the information you want to view on the app. Choose from your CPF account information, HDB property details, passport expiry date, and more. • Say goodbye to long passwords With QR login, you can skip entering your Singpass ID and password. Just scan or tap the QR code to launch the app, verify your identity, and you’re in! You can also visit popular digital services directly from the app through the Login Shortcuts. • Transact securely on the go Working or staying overseas? Enjoy greater mobility when you use the Singpass app. You no longer need to wait for an SMS OTP to access digital services. KEY APP FEATURES DIGITAL SIGNING: Sign documents and contracts easily and securely with your Singpass app, removing the need for physical presence and paper-based signing. INBOX: Receive government notifications through the Singpass app inbox. VERIFY: Verify your identity in-person securely, with QR scanning. SET UP IN 3 EASY STEPS All you need is a smartphone, internet connection, and a registered Singpass account. • Step 1: Install the Singpass app. • Step 2: Complete a one-time set up. • Step 3: Your trusted digital identity is now ready for use! You can access digital services via the Singpass app using your fingerprint, face or 6-digit passcode – it’s that simple! FEEDBACK We want to hear from you! For feedback or questions, please visit https://go.gov.sg/singpass-faq. Note: Singpass can only be installed on one device at a time. This application is brought to you by the Government Technology Agency. RECOMMENDED REQUIREMENTS The following requirements are recommended for an optimised user experience: • Minimum Android version 8 • At least 100MB storage space • Google Play services installed COMMON ISSUES If you’re encountering a “request expired” prompt, try setting your device to use “Automatic Date & Time” or “Automatic Timezone”. The exact name may differ according to your device, and can be found in your device settings.

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Prices, ranks and reviews are per country. Revenue above is already worldwide.