Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
| Sep 25, 2026 | not in a grossing chart |
| Sep 26, 2026 | not in a grossing chart |
| Sep 27, 2026 | not in a grossing chart |
| Sep 28, 2026 | not in a grossing chart |
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| Sep 30, 2026 | not in a grossing chart |
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| Oct 2, 2026 | not in a grossing chart |
| Oct 3, 2026 | not in a grossing chart |
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| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
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| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 429 reviews on the United States Google Play, Sep 26, 2024 to Oct 20, 2026: 40% are 1 or 2 stars. Open a theme to read what people wrote.
43 of the 1 and 2 star reviews.
★★★★★ When I asked what invoice details they needed, support said: "I am unable to disclose our internal invoice verification requirements." They hide behind secret rules to scam drivers.
★★★★★ Non response & complete disregard for someone earning them money.
★★★★★ trust me wasting time and money te rates are extremely low the take fro customers the full payment and they give you 1%..
39 of the 1 and 2 star reviews.
★★★★★ I joined to support a Canadian company, but it was a nightmare.
★★★★★ I'm very disappointed with the customer service and unable to log into my account I hope this issue is resolved quickly also customer service they don't respond on time they respond just like after 2 days 3 days even…
★★★★★ the worst app, 0 support, the app selfhelp is usesless.
17 of the 1 and 2 star reviews.
★★★★★ The experience was tiring to deal with their useless rides.
★★★★★ The app keeps showing incorrect time and distance so all your earnings estimates will be wrong.
★★★★★ pick up location always far away 7 km pick up drop up 1 km $4 address sometime wrong
14 of the 1 and 2 star reviews.
★★★★★ When I asked what invoice details they needed, support said: "I am unable to disclose our internal invoice verification requirements." They hide behind secret rules to scam drivers.
★★★★★ I'm very disappointed with the customer service and unable to log into my account I hope this issue is resolved quickly also customer service they don't respond on time they respond just like after 2 days 3 days even…
★★★★★ nobody cares to reply when you have an issue with the app or your account.
11 of the 1 and 2 star reviews.
★★★★★ Absolutely rubbish buggy app.
★★★★★ update all the information but what reason make its not working I don't understand
★★★★★ The app glitches, also pop ups make you accidentally accept the rides.
4 of the 1 and 2 star reviews.
★★★★★ I would not recommend this app to anyone, I started using it when it was new, and they used to pay good money than UBER & and LYFT, but now Hopp pay rate has gone lower than these 2 companies.
★★★★★ you will lose time and money instead of making money.
★★★★★ My advice is, sign up for it but only consider it as a backup gig for days when uber & Lyft seem dead.
4 of the 1 and 2 star reviews.
★★★★★ update all the information but what reason make its not working I don't understand
★★★★★ my driver portal is very bed experience cause when vicele update & ptc update time they are showing always waiting even hoop support and staff also disgusting they don't know about helpline proper knowledge
★★★★★ I've contacted customer support multiple times, but all I get is the same generic response: “Please be patient, it takes time.” There's been no meaningful update, no timeline, and no clear communication.
4 of the 1 and 2 star reviews.
★★★★★ I was facing issue while signing up, to resolve the issue I needed help but theres no option to contact their support while signing up.
★★★★★ lack of understanding support....
★★★★★ if that's reduced drivers are compensated for the hours they spend it will be a good.platform also there is no way to communicate this to hopp team..driver partners voices are never heard
15 of the 4 and 5 star reviews.
★★★★★ only navigation is not used easy
★★★★★ The app is easy but the map needs to be improved.
★★★★★ simple and easy app .i like it.
8 of the 4 and 5 star reviews.
★★★★★ Their customer service is fast, helpful, and very reliable.
★★★★★ very smooth and trustworthy app
★★★★★ the app is good, smooth and the interface is easy to navigate
5 of the 4 and 5 star reviews.
★★★★★ the app is good, smooth and the interface is easy to navigate
★★★★★ Clean car, smooth drive, and respectful communication — every time!
★★★★★ Map needs to be streamlined, its not very presentable and eye pleasing, user interface needs to be worked on more.
5 of the 4 and 5 star reviews.
★★★★★ Their customer service is fast, helpful, and very reliable.
★★★★★ Great 👍 but customer service is too late and very slow even if you call and they can see the loaded papers and not let you log in for 2 to 3 weeks....alas.
★★★★★ excellent app and a big support for drivers in terms of rides and the share we get with the rides
4 of the 4 and 5 star reviews.
★★★★★ Great..works well and smoothly...
★★★★★ Its good, but need an update for better accurate pickup and drop off location
★★★★★ just completed 3 trips works great and pay is better than Lyft
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
0/5 stars. DO NOT DRIVE FOR HOPP. I joined to support a Canadian company, but it was a nightmare. A rider trashed my car. I earned $19 and paid $290 out of pocket for professional cleaning. Hopp refused the cleaning fee. When I asked what invoice details they needed, support said: "I am unable to disclose our internal invoice verification requirements." They hide behind secret rules to scam drivers. Lyft is WAY better and actually protects drivers. Avoid Hopp at all costs!
Hopp is a wonderful rideshare company that is growing quickly across Ontario. I really hope to see them continue to expand! Their customer service is fast, helpful, and very reliable.
What started as a great in person onboarding turned into a completely pathetic experience. Non response & complete disregard for someone earning them money. I had been driving my car in Toronto for 7 years, got onboarded after paying for the inspection & paperwork. I wasn't allowed to accept a ride starting within the boundaries of Toronto. Even after having lived & actively driving in the city for years. So I finished lessons, passed exams & applied for permit. Did not receive any help.
nice app
map needs to be updated
I'm very disappointed with the customer service and unable to log into my account I hope this issue is resolved quickly also customer service they don't respond on time they respond just like after 2 days 3 days even when they respond they never give you the accurate information
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
