I like zalando very much but the problem I have with zalando the payment is too short 🤣🥰👍👍for me
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the Germany Google Play, Sep 16, 2025 to Oct 21, 2026: 46% are 1 or 2 stars. Open a theme to read what people wrote.
26 of the 1 and 2 star reviews.
★★★★★ I ordered shoes for myself and delivery guy delivered it to neighbor name Emperor , their is no neighbor name emperor in my whole building as asked for help in support they raised complaint that i received wrong item…
★★★★★ no English language support in Czech Republic
★★★★★ 2) support service fully disappeared from the app, the only thing left is ai chat that has no clue whatsoever PS terrible service for an organisation this size
24 of the 1 and 2 star reviews.
★★★★★ one of the many app with pretentious for being something more than just an overpriced place with bad management, that treats it's client exactly the way they are: monkeys with wallets, dressed with the more expensive…
★★★★★ the app is good , but I got really disappointed when I realized I cannot buy non clothing items with my gift card money , it's really terrible.
★★★★★ You can not see in advance which company will be delivering your package, you cant select an alternative dropoff point which I need, instead they want you to pay them money before knowing any of this.
17 of the 1 and 2 star reviews.
★★★★★ I have had deliveries delayed followed by messages from southern europe asking me to log in to various dodgy links in order to continue the delivery.
★★★★★ when you want to change your email address the app instead creates a new account and deletes your previous one irreversibly.
★★★★★ JAREN KLANT VAN ZALANDO uit het niets mijn account geblokkerd omdat ze niks aan mijn data hebben.
17 of the 1 and 2 star reviews.
★★★★★ all my previous likes disappeared, it's hard to see the right products.The app is a bit confusing, doesn't suggest what you look for.Idk what changed, but can't even see my previous orders.Points lost forever as the…
★★★★★ 2) support service fully disappeared from the app, the only thing left is ai chat that has no clue whatsoever PS terrible service for an organisation this size
★★★★★ if Evri still taking a delivery score can't be different - Evri already lost my 4 orders - love Zalando but can't stand Evri
15 of the 1 and 2 star reviews.
★★★★★ I ordered shoes for myself and delivery guy delivered it to neighbor name Emperor , their is no neighbor name emperor in my whole building as asked for help in support they raised complaint that i received wrong item…
★★★★★ Instead I'm met with a halfway app that doesn't fit into its shiny new identity, yet has sacrificed its original functionality for a useless face lift.
★★★★★ I don't need useless AI, you'd better fix the search.
12 of the 1 and 2 star reviews.
★★★★★ On the app it seems to load all 1694 items, but the app is missing a grid view!
★★★★★ Managing saved items is a chore—there is no option to bulk-delete, select all, or filter out sold-out products.
★★★★★ Can't change language to English if my country is Norway
11 of the 1 and 2 star reviews.
★★★★★ buggy, slow, confusing and bad at filtering
★★★★★ Recently got buggy - wishlists not loading, getting responses "you can't remove all items from a wishlist", did you start vibecoding it?
★★★★★ the website is not working on the last version of Firefox it says that it is not supported and to update to the last version so very funny, this is probably to make us use the app ;)..
11 of the 1 and 2 star reviews.
★★★★★ I will really advise Zalando to update their payment plan, like add Klarna to your payment options, it helps and encourage people to shop more,.
★★★★★ This recent update is an uninspired copy of Pinterest and idk which marketing exec came up with it but it's redundant and a cluttered nightmare to use.
★★★★★ Update : une appli de plus en plus CATASTROPHIQUE.
13 of the 4 and 5 star reviews.
★★★★★ super quality cloths at a nice price
★★★★★ am so happy good quality 👍😍😍😍
★★★★★ doing business with Zalando is very reliable and materials are quality
12 of the 4 and 5 star reviews.
★★★★★ App is easy to use for certain things but the search functionality is terrible.
★★★★★ easy an affordable to have all what you needed for in you fashion
★★★★★ specialised for its large selection, easy returns, and fast delivery.
10 of the 4 and 5 star reviews.
★★★★★ best very fast delivery 👌 app
★★★★★ clothes are beautiful and very quick delivery.
★★★★★ and it came super fast took just 4 days
4 of the 4 and 5 star reviews.
★★★★★ The shipping is usually fast, and the customer service is great.
★★★★★ their customer service is really good Everything is very easy to return and return.
★★★★★ smooth UX, latest fashion trends, reliable customer service 👌
3 of the 4 and 5 star reviews.
★★★★★ Home of Best affordable goods
★★★★★ easy an affordable to have all what you needed for in you fashion
★★★★★ Great app, so many brands to choose from, orders and returns are free and they make it so easy.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Germany Google Play.
I like zalando very much but the problem I have with zalando the payment is too short 🤣🥰👍👍for me
very slow
add feature that allows me uncheck a brand
expensive...
One of the best online apps
bestest
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Prices, ranks and reviews are per country. Revenue above is already worldwide.
4.7 ★ | Analyze → |
3.9 ★ | Analyze → |