login problems, mehrere Leute in der Familie haben das gleiche Problem.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
| Sep 25, 2026 | not in a grossing chart |
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| Sep 27, 2026 | not in a grossing chart |
| Sep 28, 2026 | not in a grossing chart |
| Sep 29, 2026 | not in a grossing chart |
| Sep 30, 2026 | not in a grossing chart |
| Oct 1, 2026 | not in a grossing chart |
| Oct 2, 2026 | not in a grossing chart |
| Oct 3, 2026 | not in a grossing chart |
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| Oct 6, 2026 | not in a grossing chart |
| Oct 7, 2026 | not in a grossing chart |
| Oct 8, 2026 | not in a grossing chart |
| Oct 9, 2026 | not in a grossing chart |
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| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
| Oct 15, 2026 | not in a grossing chart |
| Oct 16, 2026 | not in a grossing chart |
| Oct 17, 2026 | not in a grossing chart |
| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Aug 30, 2024 to Oct 21, 2026: 39% are 1 or 2 stars. Open a theme to read what people wrote.
37 of the 1 and 2 star reviews.
★★★★★ App wouldn't start without an update.
★★★★★ After the update, the app stopped working.
★★★★★ app verlangt update und beim versuch zu updaten kommt das mein gerät nicht mehr kompatibel ist obwohl mein handy von 2024 ist
29 of the 1 and 2 star reviews.
★★★★★ login problems, mehrere Leute in der Familie haben das gleiche Problem.
★★★★★ No obvious way to top up a phone number without account.
★★★★★ Tried more than 20 times over a week period with two different devices and still the app crashes every single time when it reaches the NFC verification step.
25 of the 1 and 2 star reviews.
★★★★★ Doesn't work when connected via SIM in hotspot without credit, unlike pass.telekom.de, just stuck on loading screen.
★★★★★ After the update, the app stopped working.
★★★★★ Major bug that crash app more than 20X during sim card activation...
15 of the 1 and 2 star reviews.
★★★★★ Promises were repeatedly made by support and then not followed through, tickets and notes were missing, and resolving a simple contract issue took months.
★★★★★ Telekom live support told me they could not help and sent me to a shop.
★★★★★ Wasted hours on customer support with some telling me this and others that (one of them told me to wait for him to check something and then just hung up on me ?!).
12 of the 1 and 2 star reviews.
★★★★★ Doesn't work when connected via SIM in hotspot without credit, unlike pass.telekom.de, just stuck on loading screen.
★★★★★ Tried more than 20 times over a week period with two different devices and still the app crashes every single time when it reaches the NFC verification step.
★★★★★ wasting time in using it for activation of sim card crash all the time!
12 of the 1 and 2 star reviews.
★★★★★ They kept the SIM and my original receipt, but I received no refund.
★★★★★ Have been trying to cancel my contract for 2 months now.
★★★★★ The bonuses for the overpriced service are now harder to redeem, probably done intentionally to lower redemption rates or to annoy customers.
11 of the 1 and 2 star reviews.
★★★★★ I think Germany's famous engineering is like panther tanks - sophisticated and useless.
★★★★★ Updates make normal features useless.
★★★★★ the most stupidest and useless app ever..
6 of the 1 and 2 star reviews.
★★★★★ Just a few examples out of the very long list: English translation missing almost everywhere, I cannot access to the details of my plan (has to use AI to know the details of my plan), cannot see the past top ups and…
★★★★★ Promises were repeatedly made by support and then not followed through, tickets and notes were missing, and resolving a simple contract issue took months.
★★★★★ the app as well, no way to select other languages???
24 of the 4 and 5 star reviews.
★★★★★ it's easy and intuitive for everyone
★★★★★ good and easy compared to other operators
★★★★★ works well now but was not intuitive when first launched
9 of the 4 and 5 star reviews.
★★★★★ It's simple, fast, and easy to use.
★★★★★ very good wifi very fast.
★★★★★ excellent fast great service not the cheapest but it does what is say on the tin.
8 of the 4 and 5 star reviews.
★★★★★ Calls are helpful and service is fair.
★★★★★ helpful and also in english
★★★★★ This is now a useful and informative app.
4 of the 4 and 5 star reviews.
★★★★★ Easy user interface with all relevant contractual details in one place.
★★★★★ MeinMagenta's solid for managing my plan, but the UI feels dated and clunky—hard to navigate, especially in English.
★★★★★ Great user infterface design
3 of the 4 and 5 star reviews.
★★★★★ works well now but was not intuitive when first launched
★★★★★ Yes it is still a blatant advert for Telekom, but it works well and keeps me informed.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
login problems, mehrere Leute in der Familie haben das gleiche Problem.
really convenient app
die App leitet mich ständig auf die Homepage weiter und die Homepage sagt mir dann ich soll mal die App versuchen... und am Ende klappt nichts von beiden und durch zufälliges hin und her klicken im Browser gelange ich irgendwie doch zu einer Seite wo ich was machen kann, bei dem in der App steht "oops Seite nicht gefunden"... damn wer hat da QA gemacht 😭
Redirected to this app when trying to top up number for the SIM in my 5G hotspot. No obvious way to top up a phone number without account. Doesn't work when connected via SIM in hotspot without credit, unlike pass.telekom.de, just stuck on loading screen. And today, I had to top up. Opened app. App wouldn't start without an update. And an update requires network access!!! You could not make it up!
The app works pretty good, but the fact that we are in 2026, and you dont have a full english version of the app... even if you select english, the offer and messages still come in german, thats not a good experience Edit: even their response is in german, cool team
ich bin geschokt wie gut das 5G Netz ist (Prepaid)
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Prices, ranks and reviews are per country. Revenue above is already worldwide.