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Urban Company: InstaHelp &more icon
GOOGLE PLAY

Urban Company: InstaHelp &more

Urban Company · House & Home · United States store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.8 of 5
2.1M ratings in this store
Countries it ranks in
0
was 0 on Oct 16, 2026

Revenue

Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
42.2M
About 305K per month on average since launch
RATINGS
2.1M
AVG RATING
4.82
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
2d ago
RELEASED
Apr 15, 2015
CONTENT RATING
Everyone

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Oct 23, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
422 reviews / week
  • Recent reviews average3.4 stars
  • Recent 1 and 2 star share36%
From the latest 500 written reviews, covering 8 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
2.1M ratings
5★89%
4★7%
3★1%
2★0%
1★2%

What users want

From the latest 500 reviews on the United States Google Play, Oct 15, 2026 to Oct 22, 2026: 36% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription43%

79 of the 1 and 2 star reviews.

★★★★★ I'd love to retain the good ones, but the pricing is becoming ridiculous.
★★★★★ worst experience bookings keeps on cancelling no slots are shown fraud
★★★★★ The technician said he couldn't refill the gas because there was some other problem, but still charged Rs.300 just for the visit.
No customer support20%

37 of the 1 and 2 star reviews.

★★★★★ Customer support promised action, but there are no updates and calls are unanswered.
★★★★★ To make it worse, customer support closed my ticket.
★★★★★ Customer Support of Urban Company is very poor
Wrong or poor results6%

11 of the 1 and 2 star reviews.

★★★★★ fake and misleading advertisements.
★★★★★ I booked 2 days in advance, they cancelled and rescheduled with a fake reason.
★★★★★ 90% Worst servixes fake reviews inside all services.
Missing features4%

8 of the 1 and 2 star reviews.

★★★★★ The app says "reply to reopen," but the in-app chat is completely frozen and stuck, leaving me with no way to contact support.
★★★★★ The customer service was very poor, the executive was rude and illogical and the grievance redressal is missing.
★★★★★ There is no way to get in touch with anyone to rearrange appts, or to get in touch with the cleaner if needed.
Bugs, things not working4%

7 of the 1 and 2 star reviews.

★★★★★ Immediately after the service, it stopped working due to PCB damage.
★★★★★ Customers pay cancellation penalties, but when UC fails to deliver, where is their penalty?
★★★★★ They take money in advance but fail to provide the promised service.
Lost data, sync, backup3%

6 of the 1 and 2 star reviews.

★★★★★ hence iv paid membership n it's gone to waste.
★★★★★ UC has refused to resolve the matter and stopped responding to emails and also have deleted multiple chats and quotation which showed the extend of damage to TV.
★★★★★ You pay, lose money, and get no solution.
Crashes and freezes1%

2 of the 1 and 2 star reviews.

★★★★★ The app says "reply to reopen," but the in-app chat is completely frozen and stuck, leaving me with no way to contact support.
Login and account problems1%

2 of the 1 and 2 star reviews.

★★★★★ the app goes blank the otp doesnt come -
★★★★★ there is no option to delete your account and they steal your data
WHAT THEY ASK FOR
  • y the hell wld I want a male. 2★, Oct 22, 2026
  • These exclusions should have been clearly explained before booking. 1★, Oct 21, 2026
  • 👍 Just of we can have a cook in coming future, that would be great! 5★, Oct 16, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
customer support14urban company35customer care14worst service9worst experience7bad experience8insta help11customer service5poor service5disappointing experience5waste of money5unprofessional service4
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Useful, it helps3%

8 of the 4 and 5 star reviews.

★★★★★ It helps both workers' i.e working persons under UC as well as users of services.
★★★★★ is very useful service and staff is also very cooperative
★★★★★ very helpful and trained people
Fast3%

8 of the 4 and 5 star reviews.

★★★★★ thank you for your quick response.
★★★★★ superb n fast service provided
★★★★★ if you book the timings and they will come fast at the exact time and they will clean up everything
Great support2%

6 of the 4 and 5 star reviews.

★★★★★ Awesome support from the urban company, the issue is with some technicians who want to defraud customers to earn extra commission and the company name gets spoiled.
★★★★★ and Ujjwal from support team very professional and kind.
★★★★★ We are more than satisfied with the ease of booking, services, skill, support.
Easy to use2%

5 of the 4 and 5 star reviews.

★★★★★ Simple process & trained workers.
★★★★★ with Urban Company presence, Life has really become easy.
★★★★★ easy to finding all services in online
Looks great1%

4 of the 4 and 5 star reviews.

★★★★★ very professional and sincere workers...very neat and clean work ⭐⭐⭐.
★★★★★ if you book the timings and they will come fast at the exact time and they will clean up everything
★★★★★ great suggestions quick and clean service

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States Google Play.

★★★★★Oct 22, 2026

Very disappointing service from Urban Company, My AC was working perfectly before jet water cleaning on Oct 16. Immediately after the service, it stopped working due to PCB damage. The technician took both PCBs, and now the company is refusing to provide a proper resolution. Customer support promised action, but there are no updates and calls are unanswered. Extremely unprofessional service and poor customer support. Please resolve this issue immediately!

★★★★★Oct 22, 2026

I’m frustrated by the recurring language barriers and inconsistent quality of work. Some helpers are excellent, but others are so slow and inefficient that I have to supervise them constantly, putting my own priorities aside. I’d love to retain the good ones, but the pricing is becoming ridiculous. ₹189 + GST per hour? Honestly, it feels like I’m hiring an IT professional on contract! With inconsistent service and such high rates, I no longer see the value and would rather uninstall the app

★★★★★Oct 22, 2026

very bade sarvice and castomar saport

★★★★★Oct 22, 2026

worst experience bookings keeps on cancelling no slots are shown fraud

★★★★★Oct 22, 2026

Urban company services are excellent.. be it plumbing works or water purifier service or AC services. They have professionals who can quickly offer a solution and best price for the issue. So far I have had a nice experience. Thank you Team for the exceptional service !

★★★★★Oct 22, 2026

The massage was very nice

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

home15repair11cleaning9services8beauty4book4needs4available under3under minutes3home cleaning3cleaning beauty3plumbers electricians3electricians carpenters3rated professionals3urban company3won turn3washing machine3book expert3water purifier3cleaning pest3pest control3cleaning kitchen3full home3service years3

What's new in 7.6.87

Under the hood improvements

Store description

The world’s leading at home services platform with service available in under 30 minutes: Professional Home Cleaning, Beauty services, massages, home and appliance repairs, plumbers, electricians & carpenters, InstaHelp, Home Decor, and Native all delivered by trained, 4.8+ rated professionals. Download the app and choose from a range of services whenever you need. It’s that simple: Insta Help: Househelp on leave? Get househelp in 15 minutes, trained to be a home cleaner, housekeeper, and even a meal-prep assistant. Join the 20k+ happy customers serviced by our 4.7+ rated professionals. Beauty and Wellness: Some days demand a pedicure, others a full-blown glow-up. With Urban Company, the salon comes home to you, literally. Get services such as: salon/ beauty parlour at home, spa at home, party make-up, massage at home, haircut for men, skin consultation, waxing, manicure, pedicure, facial and cleanup Repairs: Got a light that won’t turn on, or a tap that just won’t turn off? Book trusted plumbers, electricians, and carpenters. Appliance problems? Don’t know why your washing machine won’t start, and you don’t exactly trust your regular technician to show up on time, let alone fix it? Book expert technicians for all your repair needs: AC repair, washing machine repair, refrigerator repair, RO water purifier repair, microwave repair, geyser repair, TV repair, chimney repair, stove repair. Cleaning and Pest Control: Got guests coming over but your sofa has stains all over? Book expert cleaning services for every corner of your home. Whether your bathroom needs cleaning, your kitchen, or even your full home for that matter, our professionals will leave it spotless. Our services include: bathroom cleaning, kitchen cleaning, full home cleaning, sofa and carpet cleaning, and pest control Native (Water Purifier): If you’re tired of an RO that constantly needs to be serviced, meet Urban Company Native RO. Needs no service for 2 years. Superior filters that need no service for 2 years, 10-stage purification with RO, UV, Alkaline, and Copper charging, thoughtfully designed beyond factory-mould builds, and IoT-enabled for real-time water and filter quality tracking. Home Improvement & Decor: Peeling paint, dull walls, or just bored of looking at the same colours? We’ve got you. Then again, why not go ahead and give your home a makeover worthy of making it to Pinterest? Book us for: home painting, seepage repair, decorative wall panels, PVC panels, wall panels, wood panelling for walls Instant Services: From repairs to cleaning to beauty & spa services - all available in under 30 minutes, across cities. Privacy Policy: https://www.urbanclap.com/privacy-policy

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.