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Urban Company: InstaHelp &more icon
GOOGLE PLAY

Urban Company: InstaHelp &more

Urban Company · House & Home · United Kingdom store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.8 of 5
2.1M ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
42.2M
About 305K per month on average since launch
RATINGS
2.1M
AVG RATING
4.79
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
1d ago
RELEASED
Apr 15, 2015
CONTENT RATING
PEGI 3

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
427 reviews / week
  • Recent reviews average3.5 stars
  • Recent 1 and 2 star share36%
From the latest 500 written reviews, covering 8 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
2.1M ratings
5★89%
4★7%
3★1%
2★1%
1★2%

What users want

From the latest 500 reviews on the United Kingdom Google Play, Oct 14, 2026 to Oct 21, 2026: 36% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription42%

77 of the 1 and 2 star reviews.

★★★★★ they do not work properly in fact I made an order for geyser service they did not work on it for 2 months and after the raised ticket they provided a refund for what I paid to him .....
★★★★★ Full of scammers, Urban company charges you work fee, platform fee and visitation charges and the professionals cancel the work and you get only the work fee as refund.
★★★★★ When I called her, she was lying that the booking is cancelled.
No customer support21%

39 of the 1 and 2 star reviews.

★★★★★ also the charges have been deliberately hiked with no offers and no professional support is provided by urban app for customer care.
★★★★★ I also asked to refund my money over chat support but they denied and insited to check slot and avail service.
★★★★★ This has been a very poor experience with both the service and customer support.
Wrong or poor results8%

15 of the 1 and 2 star reviews.

★★★★★ 90% Worst servixes fake reviews inside all services.
★★★★★ The support team is equally useless, and there is no callback facility available.
★★★★★ very frustrated service since 6 sep 2026, part replacement place, after contentious follow they closed the ticket with 300/- which is wrong service ...
Bugs, things not working4%

7 of the 1 and 2 star reviews.

★★★★★ Customers pay cancellation penalties, but when UC fails to deliver, where is their penalty?
★★★★★ They take money in advance but fail to provide the promised service.
★★★★★ it is not working till year as well...
Missing features3%

6 of the 1 and 2 star reviews.

★★★★★ There is no way to get in touch with anyone to rearrange appts, or to get in touch with the cleaner if needed.
★★★★★ There is no option to contact (no number or mail id) for help.
★★★★★ there is no option to delete your account and they steal your data
Limits, credits, locked features2%

4 of the 1 and 2 star reviews.

★★★★★ Now I have to pay 4500 to repair it.
★★★★★ WORST SERVICE EVER Maids do not arrive on time Constant rescheduling done, even if the customer doesn't want to reschedule No replacement maids provided on the booked time slot if the assigned maid is not available…
★★★★★ but from last three days I am getting same professional assigned and he is not picking up call and when I am trying to contact agent and ai chat support will come and it will simply offer 50 credit and ask to reschedule.
Login and account problems2%

3 of the 1 and 2 star reviews.

★★★★★ the app goes blank the otp doesnt come -
★★★★★ there is no option to delete your account and they steal your data
★★★★★ UC must ensure proper training and skill verification before sending professionals to customers.
Lost data, sync, backup2%

3 of the 1 and 2 star reviews.

★★★★★ You pay, lose money, and get no solution.
★★★★★ he would have gone and get it atleast.
★★★★★ No proper human support.lost trust
WHAT THEY ASK FOR
  • These exclusions should have been clearly explained before booking. 1★, Oct 21, 2026
  • 👍 Just of we can have a cook in coming future, that would be great! 5★, Oct 16, 2026
  • should add pricing of other parts as well , very fake pricing on platform 1★, Oct 14, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
customer care13customer support13urban company34worst service9worst experience8customer service7insta help11disappointing experience6waste of money6water purifier6ai chat4pathetic service4
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Useful, it helps3%

10 of the 4 and 5 star reviews.

★★★★★ It helps both workers' i.e working persons under UC as well as users of services.
★★★★★ is very useful service and staff is also very cooperative
★★★★★ very helpful and trained people
Fast3%

8 of the 4 and 5 star reviews.

★★★★★ superb n fast service provided
★★★★★ if you book the timings and they will come fast at the exact time and they will clean up everything
★★★★★ Punctual for appt, polite, and get cleaning done fast 👍🏼
Easy to use2%

5 of the 4 and 5 star reviews.

★★★★★ with Urban Company presence, Life has really become easy.
★★★★★ easy to finding all services in online
★★★★★ Easy to get the household services
Looks great2%

5 of the 4 and 5 star reviews.

★★★★★ very professional and sincere workers...very neat and clean work ⭐⭐⭐.
★★★★★ if you book the timings and they will come fast at the exact time and they will clean up everything
★★★★★ great suggestions quick and clean service
Accurate, great results2%

5 of the 4 and 5 star reviews.

★★★★★ are of high quality, they arrive on time and listen to the query carefully, and do their job with dedication.
★★★★★ quality of support provided is good.
★★★★★ super quality and service

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United Kingdom Google Play.

★★★★★Oct 21, 2026

they do not work properly in fact I made an order for geyser service they did not work on it for 2 months and after the raised ticket they provided a refund for what I paid to him ..... means they are not valued u r time it was my first experience and I think it has been last one worse service

★★★★★Oct 21, 2026

good service

★★★★★Oct 21, 2026

please do not opt for the painting services.one of the worst in the painting service and guy who is coming for consultation he does not know what furnished or unfurnished and on top of that he is not ready take the measurement as well .he say his eyes can measure the home.so ultimately urban company acts as justdail with little or no responsibility for the painting

★★★★★Oct 21, 2026

very worst experience their partner dropped a napkin in the commode and it's blocked we need to replace the commode will not recommend to others and they are not taking any serious response

★★★★★Oct 21, 2026

The service was very good.

★★★★★Oct 21, 2026

good

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

home15repair11cleaning9services8beauty4book4needs4available under3under minutes3home cleaning3cleaning beauty3plumbers electricians3electricians carpenters3rated professionals3urban company3won turn3washing machine3book expert3water purifier3cleaning pest3pest control3cleaning kitchen3full home3service years3

What's new in 7.6.87

Under the hood improvements

Store description

The world’s leading at home services platform with service available in under 30 minutes: Professional Home Cleaning, Beauty services, massages, home and appliance repairs, plumbers, electricians & carpenters, InstaHelp, Home Decor, and Native all delivered by trained, 4.8+ rated professionals. Download the app and choose from a range of services whenever you need. It’s that simple: Insta Help: Househelp on leave? Get househelp in 15 minutes, trained to be a home cleaner, housekeeper, and even a meal-prep assistant. Join the 20k+ happy customers serviced by our 4.7+ rated professionals. Beauty and Wellness: Some days demand a pedicure, others a full-blown glow-up. With Urban Company, the salon comes home to you, literally. Get services such as: salon/ beauty parlour at home, spa at home, party make-up, massage at home, haircut for men, skin consultation, waxing, manicure, pedicure, facial and cleanup Repairs: Got a light that won’t turn on, or a tap that just won’t turn off? Book trusted plumbers, electricians, and carpenters. Appliance problems? Don’t know why your washing machine won’t start, and you don’t exactly trust your regular technician to show up on time, let alone fix it? Book expert technicians for all your repair needs: AC repair, washing machine repair, refrigerator repair, RO water purifier repair, microwave repair, geyser repair, TV repair, chimney repair, stove repair. Cleaning and Pest Control: Got guests coming over but your sofa has stains all over? Book expert cleaning services for every corner of your home. Whether your bathroom needs cleaning, your kitchen, or even your full home for that matter, our professionals will leave it spotless. Our services include: bathroom cleaning, kitchen cleaning, full home cleaning, sofa and carpet cleaning, and pest control Native (Water Purifier): If you’re tired of an RO that constantly needs to be serviced, meet Urban Company Native RO. Needs no service for 2 years. Superior filters that need no service for 2 years, 10-stage purification with RO, UV, Alkaline, and Copper charging, thoughtfully designed beyond factory-mould builds, and IoT-enabled for real-time water and filter quality tracking. Home Improvement & Decor: Peeling paint, dull walls, or just bored of looking at the same colours? We’ve got you. Then again, why not go ahead and give your home a makeover worthy of making it to Pinterest? Book us for: home painting, seepage repair, decorative wall panels, PVC panels, wall panels, wood panelling for walls Instant Services: From repairs to cleaning to beauty & spa services - all available in under 30 minutes, across cities. Privacy Policy: https://www.urbanclap.com/privacy-policy

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.