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GOOGLE PLAY

BlackBerry Connect

BlackBerry Corporation · Business · United States store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
2.3 of 5
885 ratings in this store
Countries it ranks in
0
was 0 on Oct 17, 2026

Revenue

Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
386.5K
About 2.4K per month on average since launch
RATINGS
885
AVG RATING
2.34
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
276d ago
RELEASED
Mar 20, 2013
CONTENT RATING
Everyone

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Oct 23, 2026not in a grossing chart
Oct 24, 2026not in a grossing chart
Best rank Sep 25, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
0.4 reviews / week
  • Trendfalling
  • Recent reviews average1.6 stars
  • Recent 1 and 2 star share84%
From the latest 309 written reviews, covering 4926 days.
RATING BREAKDOWN
876 ratings
5★25%
4★3%
3★8%
2★9%
1★55%

What users want

From the latest 307 reviews on the United States Google Play, Apr 29, 2013 to Sep 19, 2025: 85% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems18%

47 of the 1 and 2 star reviews.

★★★★★ Unable to sync my account, its saying unable to authenticate....
★★★★★ Not able to login only very worst app
★★★★★ "Your administrator has not enabled sign in with your organization's account".
Bugs, things not working17%

44 of the 1 and 2 star reviews.

★★★★★ Keeps giving me an error saying you are not entitled to the application or version.
★★★★★ This app has stopped working.
★★★★★ Why instead is it always being made to fail???
Worse after an update13%

33 of the 1 and 2 star reviews.

★★★★★ App is not getting installed on Samsung S10 after the latest update for Android 12 even though the app description says it's compatible with Android 12.
★★★★★ Hasn't been working on my Samsung Note20 since this app was updated.
★★★★★ After update can't sign in.
Crashes and freezes8%

20 of the 1 and 2 star reviews.

★★★★★ It doesn't sync with the desktop chat and crash all the time.
★★★★★ Stays stuck on the connecting screen.
★★★★★ will crash randomly, and once it starts to crash you pretty much have to reinstall it.
Slow, laggy, battery8%

20 of the 1 and 2 star reviews.

★★★★★ horrible typing experience in chat, dont know whats wrong with the app and as always slow and not smooth
★★★★★ Terrible app; first of all it drains your battery so badly, I'm using S10+ and now battery barely last for half a day after installing the package.
★★★★★ Anytime you move to a different app and come back to this one, it's always trying to connect again and it takes forever.
Wrong or poor results6%

16 of the 1 and 2 star reviews.

★★★★★ 👎 useless apps for android users
★★★★★ What the heck is wrong with you guys.
★★★★★ Don't know what suddenly went wrong.
Lost data, sync, backup5%

14 of the 1 and 2 star reviews.

★★★★★ Unable to sync my account, its saying unable to authenticate....
★★★★★ Why the message cannot be synced between 2 devices?
★★★★★ i dont have organization's account after that i deleted this app
No customer support2%

6 of the 1 and 2 star reviews.

★★★★★ I go back to Connect...Bob isn't on my contact list so I go search for him...symbol just keeps spinning.
★★★★★ It works great the first day, then it no longer shows the online status for people on my contact list.
★★★★★ Does not support group chat which is another major drawback.
WHAT THEY ASK FOR
  • Just need additional feature to join calls and share screenshots 4★, Feb 16, 2021
  • Please Give us option to custimze fonts atleast ... 3★, Nov 2, 2019
  • Please include fingerprint unlock. 1★, Sep 23, 2019
  • Can you add fingerprint as alternative password option? 3★, Sep 4, 2017
  • Great app but needs additional features. 5★, Apr 12, 2017
  • It would be nice if this app could also enable audio calls and not just text chats. 3★, Jan 24, 2017
  • Add an easy way to exit just the Connect app!!! 1★, Sep 16, 2016
  • Please give the option to swipe away in the notification bar. 1★, Sep 5, 2016
WORDS THAT KEEP COMING UP IN BAD REVIEWS

Nothing stands out.

WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Accurate, great results11%

3 of the 4 and 5 star reviews.

★★★★★ I know we have to use this for with for security but it's actually quite slick and works great on my S4

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States Google Play.

★★★★★Sep 19, 2025

My Blackberry Where Are You Now

★★★★★Jan 5, 2024

🛰

★★★★★May 27, 2023

i cant find my apps

★★★★★May 5, 2023

👎 useless apps for android users

★★★★★Mar 4, 2023

my naam is hermanus scholtz

★★★★★Feb 13, 2023

Unreliable as it does not allow relogin after sometime, which is the primary need for this

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

Apple's ad repository couldn't be reached right now. Try again later.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

blackberry connect10corporate8blackberry7connect6corporate data5presence4data4personal4conversation4instant messaging3microsoft lync3firewall holes3holes servers3servers dmz3corporate directory3note blackberry3connect server3personal contacts3conversation history3corporate network3instant3message3devices3contacts3

What's new in 3.19.0.251

Bug fixes

Store description

BlackBerry Connect™ is an enterprise instant message (IM) and presence application that improves communication and collaboration while simultaneously protecting corporate data and respecting employee privacy. BlackBerry Connect extends corporate instant messaging platforms like Microsoft Lync, OCS and Sametime to market leading mobile devices without requiring a VPN, firewall holes or servers in the DMZ. It provides instant messaging, presence, and corporate directory lookup from an easy-to-use interface. IMPORTANT NOTE: The BlackBerry Connect application requires BlackBerry Connect Server v2.1 back-end software. It will not work with earlier versions of BlackBerry Connect Server. Please contact your IT administrator for a username and access key. End User Features: •Keep personal contacts and IMs private •View colleagues’ real-time availability via presence •Select the best way to communicate – IM, email*, or a phone call •Receive message alerts and notifications, even when the app is in the background •Search corporate directory for a contact •Manage multiple chats in conversation view •View contacts by groups and favorites •Search conversation history, even in offline or airplane mode •Set presence status and personal message •Set alert and away preferences IT Features: •Protect corporate data in motion and at rest with military-grade encryption •Secure the corporate network by not requiring firewall holes or servers in the DMZ •Configure granular security policies such as strong password requirements •Prevent data leakage by disabling cut/copy/paste and separating work and personal contacts •Remote lock or wipe corporate data while preserving personal information •Detect and prevent jailbroken devices from connecting to the corporate network •Integrates with other BlackBerry mobile collaboration solutions, providing seamless and secure end-to-end business workflow •IT-controlled disclaimer at the top of each new conversation (received or sent) •Save IM conversations to users’ Conversation History folder on Exchange for later access, management, retention, deletion (requires Microsoft Lync 2010) Note: BlackBerry Connect supports Android™ devices running Android OS 6.0 or later.

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.