Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Sep 27, 2026 | not in a grossing chart |
| Sep 28, 2026 | not in a grossing chart |
| Sep 29, 2026 | not in a grossing chart |
| Sep 30, 2026 | not in a grossing chart |
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| Oct 3, 2026 | not in a grossing chart |
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| Oct 12, 2026 | not in a grossing chart |
| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
| Oct 15, 2026 | not in a grossing chart |
| Oct 16, 2026 | not in a grossing chart |
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| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 96 reviews on the United States App Store, Sep 14, 2012 to Oct 26, 2022: 89% are 1 or 2 stars. Open a theme to read what people wrote.
22 of the 1 and 2 star reviews.
★★★★★ This goes from working to not working randomly and completely unpredictably and they don't seem to care to fix it.
★★★★★ The QR code and access code failed despite I've deleted and reinstalled the app multiple times.
★★★★★ The app fails to sign on and gets into a retry loop over and over.
18 of the 1 and 2 star reviews.
★★★★★ After the update it now shows all my contacts offline when they are online.
★★★★★ I assume a new update or something?
★★★★★ Please review your app and provide a sufficient update as it seems many are having a connectivity issue and issues with taking way too long connect.
10 of the 1 and 2 star reviews.
★★★★★ All BlackBerry suite apps work except for this one. The QR code and access code failed despite I've deleted and reinstalled the app multiple times.
★★★★★ Sometimes it wouldn't let me log in at all.
★★★★★ Each of these BB apps have their own password.
7 of the 1 and 2 star reviews.
★★★★★ Now the app freezes after logging in (which continues to randomly disconnect) so its dead in the water.
★★★★★ Have to reinstall at least once a week. Locks up and doesn't authenticate or asks for a new key.
★★★★★ Every time I use good suite, crashes my phone!
5 of the 1 and 2 star reviews.
★★★★★ Even after updates, this app is basically useless.
★★★★★ I'm sure the only reason you are using this is because company mandated it - there is no way you'd continue using it by choice. This app completely breaks mobile seamless experience for the end user for what they call…
4 of the 1 and 2 star reviews.
★★★★★ The QR code and access code failed despite I've deleted and reinstalled the app multiple times.
★★★★★ Very unfortunate, especially during these work times when we're very focused on helping our clients through small business loan applications that have lost everything.
★★★★★ It will even “lose” my access key right in the middle of an ongoing conversation.
3 of the 1 and 2 star reviews.
★★★★★ If going slow and having connection issues is more secure, then this app must be WAY secure.
★★★★★ Slow to connect, disconnects, takes long to recieve an 'IM' after notification is received.
★★★★★ App doesn't connect, gets stuck at the spinning wheel/loading page.
2 of the 1 and 2 star reviews.
★★★★★ Some how I'm unable to install getting error application access denied contact your IT administration
★★★★★ Tech support is unreachable.
Nothing stands out.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
When it works, it’s reliable but when it doesn’t, it’s absolute trash. It’ll just keep looping - trying to connect then retry after another 60 seconds. Absolute trash. I could use this app too and it is super unreliable. This goes from working to not working randomly and completely unpredictably and they don’t seem to care to fix it.
May connect, may just circle. Doesn't matter if you are connected to wi-fi or 5G
All BlackBerry suite apps work except for this one. The QR code and access code failed despite I’ve deleted and reinstalled the app multiple times.
It won’t connect. Tried upgrading phone, restarting, reinstalling blackberry UEM and work again. Still won’t work. My IT can’t figure it out
The app fails to sign on and gets into a retry loop over and over. And I know it’s the app being problematic, because Blackberry Work seems seems to work every time. Please fix this bug!
Why is this still an issue when people have been complaining about it for months? If I can’t see who is online why am I using this? It completely defeats the purpose.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Sep 14, 2012. Current version shipped Oct 23, 2025.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
