Excellent
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the France Google Play, Aug 29, 2025 to Oct 20, 2026: 20% are 1 or 2 stars. Open a theme to read what people wrote.
21 of the 1 and 2 star reviews.
★★★★★ they charge you with out no reason try wolt its a million time much better and the support is against you and its not helping if a problem happens
★★★★★ The code pin u guys use to lock the orders affect the riders especially at night and rainy days wen the customer doesn't come for the order and even after texting support abut one to two still no reply and u will be…
★★★★★ my experience with them is horrible, customer support never helps you when you have any issue and it's full of ghost orders, you accept the order, go to the restaurant and the order does not exist in the restaurant…
10 of the 1 and 2 star reviews.
★★★★★ they charge you with out no reason try wolt its a million time much better and the support is against you and its not helping if a problem happens
★★★★★ Customers end up with cold, delayed food while riders work twice as hard for significantly less money.
★★★★★ it gives us less money and gives orders very far
8 of the 1 and 2 star reviews.
★★★★★ motorcycle account are not given trip compare to electric scooter
★★★★★ I severally requested for the login code without success.
★★★★★ I've tried several times to create an account but my application always get declined claiming my information doesn't match their data yet still all the information I provided is 100% mine and accurate.
5 of the 1 and 2 star reviews.
★★★★★ So lack of sufficient orders for couriers.
★★★★★ bolt customer service has become useless when I rider needs help there are no way to be found especially Ghana
★★★★★ No option to contact support or even to cross check the said data
4 of the 1 and 2 star reviews.
★★★★★ I ensured location for the app is always on not only when the app is opened but still is not working on the background.
★★★★★ login is not working in android device keep showing sms limit reached (tried after restarting even after factory reset phone it not working).
★★★★★ My app is not working properly.
4 of the 1 and 2 star reviews.
★★★★★ "Bolt Courier is waking up frequently and using too much battery.
★★★★★ laggy with very low wages.
3 of the 1 and 2 star reviews.
★★★★★ bolt customer service has become useless when I rider needs help there are no way to be found especially Ghana
★★★★★ Shows wrong location while gps works fine and every other gps apps show correct one.
★★★★★ the bolt customer service useless, they can't respond on time to give help to the courier, poor service
2 of the 1 and 2 star reviews.
★★★★★ poor support from support chat app is crazy always crashing
★★★★★ Not opening despite having internet 🛜
9 of the 4 and 5 star reviews.
★★★★★ hmmmmmmmm first day as a delivery boy was not easy if you don't follow the map
★★★★★ Very good and easy to navigate
★★★★★ it's very easy to use good 👍
8 of the 4 and 5 star reviews.
★★★★★ there are certain times where Internet networks glitch and it would be very helpful if an offline payment can be made to settle debts
★★★★★ Great and useful app for couriers, riders.
★★★★★ Very useful highly recommend app
3 of the 4 and 5 star reviews.
★★★★★ From my personal opinion, I want to suggest that the Bolt app should add a payment system so that anyone can make instant payments with their bank card and it becomes effective in their account immediately.
3 of the 4 and 5 star reviews.
★★★★★ very efficient and good customer service.
★★★★★ Also, Ghana's support team is very poor.
★★★★★ excellent thank you ,very powerful academic support we wish more and more to
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, France Google Play.
Excellent
I am very disappointed with how my complaint has been handled. I still have not received a clear and consistent explanation. How can you make such allegations without providing the specific order IDs, delivery dates, and evidence? As a Bolt courier, I deserve the right to know exactly. Please take courier complaints seriously and treat couriers fairly and respectfully.
good
great
okay
Very balanced app and service
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Prices, ranks and reviews are per country. Revenue above is already worldwide.