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Lazada | All Shipping On Us icon
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Lazada | All Shipping On Us

Lazada Group GmbH · Shopping · Brazil store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card Google Play version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.8 of 5
405 ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
EST. LIFETIME DOWNLOADS
14.2K to 40.5K
Estimated from ratings count
RATINGS
405
AVG RATING
4.82
PRICE
Grátis
AGE
12.8y
LAST UPDATE
3d ago
VERSION
8.9.0
SIZE
108 MB
AGE RATING
+12

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
0.9 reviews / week
  • Trendrising
  • Recent reviews average3.6 stars
  • Recent 1 and 2 star share32%
From the latest 500 written reviews, covering 3916 days. The store only returns this many, so this is the most recent slice.
RELEASE CADENCE
6 updates in 90 days
  • Typical gap between releases13 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
405 ratings
5★88%
4★8%
3★2%
2★0%
1★1%

What users want

From the latest 500 reviews on the Brazil App Store, Feb 1, 2016 to Oct 7, 2026: 32% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
No customer support21%

34 of the 1 and 2 star reviews.

★★★★★ Because of this complete lack of support and buggy automated loops, I've had to officially escalate this matter to customer care and the DTI just to get someone to pay attention.
★★★★★ But the customer isn't the priority here; customer service is unreachable, and nobody cares that shipping is sluggish.
★★★★★ Only after we escalated and got the contact from a Lazada Boss our return was finally picked up two days later.
Bugs, things not working19%

31 of the 1 and 2 star reviews.

★★★★★ I've had my Lazada account for over 10 years, and I'm completely locked out because of their broken system.
★★★★★ Broken Delivery Guarantee: They guaranteed delivery by August 31st, but miserably failed and delayed it.
★★★★★ All I get is repeated messages of delivery failed due to 'high parcel volume' and a photo of a bunch of packages.
Price and subscription19%

30 of the 1 and 2 star reviews.

★★★★★ When you buy items like this they will never been shipped and after 1-2 weeks you have to cancel your Order.
★★★★★ Disappearing Refund Portal: I applied for a refund before order completion, but the refund portal suddenly vanished without any updates.
★★★★★ The product doesn't arrive are no help at all and they take your money and you have no product
Wrong or poor results15%

25 of the 1 and 2 star reviews.

★★★★★ There are so many fake products and product placements intended solely to lure customers.
★★★★★ Useless Bot-like Support: The customer service agents are completely unresponsive and act like broken bots, repeating rigid template rules instead of solving any real problems.
★★★★★ What indeed was so wrong with versions 8.2 & 8.3?!
Worse after an update9%

15 of the 1 and 2 star reviews.

★★★★★ A 10-year-old account full of purchase history and personal data shouldn't require government intervention just to update an old contact detail.
★★★★★ Update… to reply to contact you via app, when that was the first thing done, is useless… as that way has been proven to be ignored.
★★★★★ A year later I changed my number, and updated it on the app.
Login and account problems9%

14 of the 1 and 2 star reviews.

★★★★★ I've had my Lazada account for over 10 years, and I'm completely locked out because of their broken system.
★★★★★ Verification not possible.
★★★★★ Now they have required me to log into another persons account to delete it (as it is attached to my new number) and then wait 97 days before I can link my new number to my account.
Limits, credits, locked features5%

8 of the 1 and 2 star reviews.

★★★★★ I've had my Lazada account for over 10 years, and I'm completely locked out because of their broken system.
★★★★★ I recommend using a credit card & if they are unable to provide you with the goods you can raise a dispute.but better yet just avoid using this app in the first place.
★★★★★ Sadly, and unlike Shopee, I can't copy any Thai text from the item page which limits my buying power.
Lost data, sync, backup5%

8 of the 1 and 2 star reviews.

★★★★★ Genuinely lost count how many pieces of furniture I've sent back, that have come in broken packages, panels damaged, stuff missing.
★★★★★ Vendors lose sales and customers can't buy what they want, I get to run around the city wasting my time talking to the banks in branch because Lazada lie to their customers.
★★★★★ I have deleted the app and reinstalled, I even tried going through the safari browser which pushes you to the app..
WHAT THEY ASK FOR
  • Another fab app full of everything you need at amazing prices. 4★, Jul 18, 2026
  • Just wish they could sort out those sellers that sells fakes and scam people. 5★, Oct 5, 2024
  • Would be great to have express delivery options. 5★, Oct 28, 2022
  • Would be nice if I could edit my Phone number otherwise no concerns 5★, Jun 26, 2022
  • You can find most things you need and easy to order and get delivery. 5★, Jan 15, 2022
  • If Lazada can improve on using a gift voucher and a seller voucher would be great. 4★, Aug 26, 2021
  • It is a app but It should have been better if you improve the responsibilities of this Wd flag store Thailand shop!! 5★, Jun 7, 2021
  • Please make it compatible with the English language on my mobile 3★, Nov 28, 2020
WORDS THAT KEEP COMING UP IN BAD REVIEWS
customer service15credit card5customer support6fake products4pop ups4awful customer3search function3voucher because3live chat3phone number4
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use22%

71 of the 4 and 5 star reviews.

★★★★★ Love the app so user friendly
★★★★★ I find Lazada quick and easy to use thank you
★★★★★ User-friendly and trustworthy.
Fast11%

35 of the 4 and 5 star reviews.

★★★★★ Great, can buy literally everything on this app, I like to follow certain shops and delivery is also fast
★★★★★ I find Lazada quick and easy to use thank you
★★★★★ Great online shopping app with good deals and fast delivery.
Accurate, great results6%

18 of the 4 and 5 star reviews.

★★★★★ Top quality items at competitive prices and various methods of payment
★★★★★ A trustworthy app, very easy to use and the products are always quality.
★★★★★ The service is very good, just wished they had more quality products like amazon have.
Worth the money5%

17 of the 4 and 5 star reviews.

★★★★★ The prices are cheap but that's because the service sucks.
★★★★★ Nice place to find what you need for cheap price
★★★★★ Great discounts and flash sales for budget shopping.
Useful, it helps3%

10 of the 4 and 5 star reviews.

★★★★★ But after an update this function of translate was stopped I hope it comes back because it's a great function and it helps to understand the different definition of the items Please and thanks for your support
★★★★★ great service : great value : great tracking : items are added to a wish list only if not currently available : being able to add items to a personal wish list at any time would be helpful
★★★★★ Really useful, full of cheap, good quality products.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Brazil App Store.

★★★★★Oct 7, 2026
Good shopping

Great, can buy literally everything on this app, I like to follow certain shops and delivery is also fast

★★★★★Oct 3, 2026
Over a decade of loyalty, instantly thrown away by a broken app

I’ve had my Lazada account for over 10 years, and I’m completely locked out because of their broken system. My mobile number changed more than 5 years ago, which happens in real life. I went through the recovery steps and successfully entered the security code sent to my registered email. But instead of letting me back in, the app immediately insists on sending another code to my old, long-dead phone number. What on earth was the point of verifying my email if you just loop me right back to a number I haven't owned in half a decade? Then the app tells me to submit an appeal. I clicked it, only for a prompt to say "appeal limit reached." That is flat-out false—I haven't even been able to submit one single appeal! There is zero option to verify my identity with a valid ID, no fallback security questions, and no way to reach an actual human being to sort this out. Because of this complete lack of support and buggy automated loops, I’ve had to officially escalate this matter to customer care and the DTI just to get someone to pay attention. A 10-year-old account full of purchase history and personal data shouldn't require government intervention just to update an old contact detail. Absolute waste of time and insulting to long-time customers. Fix your app.

★★★★★Sep 22, 2026
Delete.

I was a Platinum member and really enjoyed ordering from there for a long time. I spent thousands of euros. But the customer isn't the priority here; customer service is unreachable, and nobody cares that shipping is sluggish. That takes the fun out of online shopping—at least on the Lazada platform. I’m done for good. Best of luck. (THX for your answer but delete means delete, so no more shopping with Lazada.. )

★★★★★Sep 15, 2026
UX

Horrendous ux. So cluttered. Impossible to navigate. Please come back Amazon Fresh.

★★★★★Sep 9, 2026
Swift transaction everytime

Love the app so user friendly

★★★★★Sep 7, 2026
Beside Games and annoying advertising you can also order products

First of all I am Platin Member at Lazada. I use many Shopping APPS like TaoBao, Alibaba, Amazon,… but this one is by a wide margin the worst. It is full with annoying Ads, animations, pop ups,… Just by visiting a sellers shop they already can send you messages and advertisements. There are so many fake products and product placements intended solely to lure customers. When you buy items like this they will never been shipped and after 1-2 weeks you have to cancel your Order. When you cancel the order it is not possible to make a bad review for the seller. So they can play this game endless. This happens to me every SECOND Order I place. Returns can be a big trouble as well. One time we tried to send back a damaged item for more then 1.5 months. The Shipping Company always postponed the pickup date and after three times they closed the case with the reason „Customer could not be reached“. Only after we escalated and got the contact from a Lazada Boss our return was finally picked up two days later. Overall Lazada has to improve a lot to catch up with the other major Companies.

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

Apple's ad repository couldn't be reached right now. Try again later.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

lazada8vouchers7shopping6deals6products5brands5brand5online shopping5best4exclusive4start shopping3deals discounts3vouchers first3personalized recommendations3via facebook3enjoy3offers3shipping3discounts3first3authentic3options3personalized3via3

What's new in 8.9.0

Lazada's "ALWAYS THE BETTER PRICE" concept will bring more happiness and satisfaction to your life with every purchase. Enjoy awesome offers everyday with free shipping! Start shopping now and save more with mega deals and discounts! 1. Free Shipping 2. Vouchers for First Orders 3. LazFlash Deals 4. LazMall 100% Authentic Guarantee What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices!

Released Jan 15, 2014. Current version shipped Oct 20, 2026.

Store description

Lazada's "ALWAYS THE BETTER PRICE" concept will bring more happiness and satisfaction to your life with every purchase. Enjoy awesome offers everyday with free shipping! Start shopping now and save more with mega deals and discounts! Featured updates 1. Free Shipping 2. Vouchers for First Orders 3. LazFlash Deals 4. LazMall 100% Authentic Guarantee What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase! AUTHENTICITY GUARANTEED LazMall – Lazada's flagship offering for branded products ensure genuine and authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – directly from brands to you. Enjoy 10,000+ Global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more. FIRST ORDER BENEFITS Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply SECURE PAYMENT Pay securely through multiple payment options: 1. Multiple e-wallet Payment Options 2. Secure Bank Transactions 3. Credit and Debit Card Payment Options APP HIGHLIGHTS 1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts 2. Personalized Recommendations of Products, Categories, & Brands 3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More 4. Customer Ratings & Reviews 5. Q&A for Direct Customer – Seller Interaction 6. Order Tracking 7. Fast Shipping 8. Log in via Facebook and Google 9. Sharing via Facebook, X (Twitter), Whatsapp, and more PERSONALIZED RECOMMENDATIONS Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU. BUYER GUARANTEE Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies. LAZFLASH & VOUCHERS Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day. BEST CATEGORIES Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more. ***Most Trusted Online Shopping Destination in Southeast Asia!*** Indonesia Marketeers 2017 – Best WOW Brand for E-Commerce Thailand 2016-2017 Marketeer No.1 Brand Thailand – Online Shopping Singapore Asia One People's Choice Awards 2015: Top 3 E-Retailers Philippines Readers Digest Most Trusted Brand Award 2014 – Gold Standard Countries supported Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam *DISCLAIMER* Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this.

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