Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 129 reviews on the United States App Store, Jan 24, 2014 to Aug 19, 2026: 74% are 1 or 2 stars. Open a theme to read what people wrote.
31 of the 1 and 2 star reviews.
★★★★★ Next time I have to open an account at another bank, since this is an unacceptable mistake
★★★★★ Example - right now I can't log in.
★★★★★ Do not open an account here.
15 of the 1 and 2 star reviews.
★★★★★ App is stuck on loading screen with the message “Connection is unstable” while all other my internet-based apps and browsing work just fine Not the first time this has happened, and quite glaringly terrible user…
★★★★★ I can't make pay my tax foor the condo, because the app always ends up showing a failure, when I choose „Government“ I am not in Thailand now. Next time I have to open an account at another bank, since this is an…
★★★★★ It just says “connection is unstable” after logging in and it loops that message every time I click OK.
15 of the 1 and 2 star reviews.
★★★★★ Don't use this bank like scam
★★★★★ After making visa-free, tourist visa, and DTV visa holders wait for over a month (some even longer), they contacted them to close their accounts and withdraw their money.
★★★★★ Never collect money in this bank.They don't care about customers' assets.No specific rules and regulations.Staffs even a branch manager doesn't know the procedures.Can't trust at all.Bye Bye Forever.
11 of the 1 and 2 star reviews.
★★★★★ They then update the terms of service by stating that they can close the account without contacting the customer.
★★★★★ Not sure why it is so difficult to update a phone number, but I have little faith this situation will be resolved.
★★★★★ The latest update introduces a “one device only” regulation in the name of security or to hamper fraud.
10 of the 1 and 2 star reviews.
★★★★★ Their target was only to sell their useless insurance policy and I would it is a kind of cheating and lying.
★★★★★ Bangkok Bank has especially given fake hope to Myanmar people, and by blocking the use of bank accounts like this, it has caused unexpected and serious social and economic problems, leading to great suffering for many.
★★★★★ Really a big joke. With that app it isn't possible to transfer the right amount. If you want to transfer 10000 bath it changes automatically to 10 bath
6 of the 1 and 2 star reviews.
★★★★★ App is stuck on loading screen with the message “Connection is unstable” while all other my internet-based apps and browsing work just fine
★★★★★ Recently, the bank has been blocking the accounts of Myanmar clients under the claim of “suspicious Chinese-related transactions.” In reality, many innocent clients—who have committed no wrongdoing—are suffering unfair…
★★★★★ My Bangkok Bank is Not working anymore !!! Fix issues!!!!!
5 of the 1 and 2 star reviews.
★★★★★ 1)My registered FCD account has disappeared.
★★★★★ I deleted the app and tried to reinstall it.
★★★★★ I have gone to a Bangkok bank branch on two separate occasions to change my Thai phone number.
4 of the 1 and 2 star reviews.
★★★★★ App is stuck on loading screen with the message “Connection is unstable” while all other my internet-based apps and browsing work just fine
★★★★★ App was already quite slow and cluttered, and now it works only on one device at a time.
★★★★★ My phone is 6 gigabytes free but recently every time I open the app, it takes a long while then without entering the app, I am kicked out and have to touch the app icon to be able to enter again. Bad experience using…
9 of the 4 and 5 star reviews.
★★★★★ This app works great, makes doing business here in Thailand very easy
★★★★★ The app is easy to use and so convenient!
★★★★★ Vast improvement ....easy to pay monthly bills with saved information via icon.
3 of the 4 and 5 star reviews.
★★★★★ I like the new UI; it feels “lighter” and more open.
★★★★★ This app has seen major improvements in UI/UX but processing payments and loading things is quite slow.
★★★★★ Very good app to do banking transactions. Features are easy to understand and use.
2 of the 4 and 5 star reviews.
★★★★★ mBanking is very helpful to pay merchants by scanning QR codes and quickly access iBanking functions from phone
★★★★★ Very user friendly and useful.
2 of the 4 and 5 star reviews.
★★★★★ I am from Germany and i am impressed by the high Standard & quality of the Bank!
★★★★★ This app works great, makes doing business here in Thailand very easy
2 of the 4 and 5 star reviews.
★★★★★ It's always convenient and hassle-free!
★★★★★ Opening a bank with bkk bank was the easiest on tourist visa, had to pay 7k bhat, however it's so worth it!!
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
App is stuck on loading screen with the message “Connection is unstable” while all other my internet-based apps and browsing work just fine Not the first time this has happened, and quite glaringly terrible user experience, if god forbid one actually needed to use the app to pay for something
The top navigation bar is difficult to interact with because it’s too close to the top edge of the screen. It’s also odd that you have to manually open the Notifications section in the app to clear the badge count on the app icon.
I can’t make pay my tax foor the condo, because the app always ends up showing a failure, when I choose „Government“ I am not in Thailand now. Next time I have to open an account at another bank, since this is an unacceptable mistake
It just says “connection is unstable” after logging in and it loops that message every time I click OK.
Frequent frustrating sessions and roadblocks. Example - right now I can’t log in. Sigh.
ห่วยมาก สแกนเป็น10ๆรอบก็ไม่ได้
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Released Dec 18, 2013. Current version shipped Oct 22, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
