I’ve extra luggage bought but it is still showing to spect check in luggage before I can proceed. Confusing, especially when they are known to penalise for any and everything.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
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Measured from the store, not estimated.
From the latest 34 reviews on the India App Store, Dec 16, 2016 to Oct 19, 2026: 76% are 1 or 2 stars. Open a theme to read what people wrote.
9 of the 1 and 2 star reviews.
★★★★★ You are trying to mis-sell your basic services as cheap, whereas actually, for a standard service, it is as expensive as any other airline.
★★★★★ And stop trying to take my money at every step
★★★★★ I was charged extra 150 euro for not checking earlier.
4 of the 1 and 2 star reviews.
★★★★★ Even though I had booked tickets from this app multiple times , every time I get email asking for verification saying the ticket was booked though third party.
★★★★★ Check in verification is not working properly
★★★★★ Why do I have to change my password right after creating an account with a password I just chose?!?
3 of the 1 and 2 star reviews.
★★★★★ Check in verification is not working properly
★★★★★ They give only 3 attempts to verify documents, and if app crashes, or any bug, they will consume attempts and try to force you to pay checkin fees
★★★★★ It's buggy, slow and crashes every five minutes.
2 of the 1 and 2 star reviews.
★★★★★ They give only 3 attempts to verify documents, and if app crashes, or any bug, they will consume attempts and try to force you to pay checkin fees
★★★★★ It's buggy, slow and crashes every five minutes.
2 of the 1 and 2 star reviews.
★★★★★ And the chat support takes at least half an hour even to reach anybody.
★★★★★ Yours is by far the worst airline I have ever come across be it PR/Rescheduling/Customer Service.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, India App Store.
I’ve extra luggage bought but it is still showing to spect check in luggage before I can proceed. Confusing, especially when they are known to penalise for any and everything.
I found your website confusing and not clear, especially about e-visa and regular visa. It should be made clear upfront that if you have a regular visa, you need to just scan your visa and register it on your platform. Secondly, there is significant mis-selling by prompting passengers to try and upgrade their seats for a fee, take extra luggage for a fee, or take a bus or a car. You are trying to mis-sell your basic services as cheap, whereas actually, for a standard service, it is as expensive as any other airline.
I have already bought extra luggage with my ticket and the app doesn’t allow me to declare I am brining my check in too and prompts me to buy again rather
It takes for ever to complete a checkin process with so much of pop ups & cross sell/upsell tactics. I don’t think I want to travel on this airline ever again.
As per international travel cabin baggage should be little bit more kg allowed and suppose 3 travellers are travelling so per person and pooling of weight should be more specific while booking as we faced lttlenbit inconvenience while selecting check in baggage options
Poor app, like the airline. Improve!
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Released Mar 13, 2012. Current version shipped Oct 19, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.