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Trenitalia

Trenitalia S.p.A. · Travel · Germany store
NOT IN TOP 100 HERE
View on App Store ↗ Instagram card Google Play version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
3.5 of 5
216 ratings in this store
Countries it ranks in
0
was 0 on Oct 16, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
EST. LIFETIME DOWNLOADS
7.6K to 21.6K
Estimated from ratings count
RATINGS
216
AVG RATING
3.54
PRICE
Gratis
AGE
16.5y
LAST UPDATE
41d ago
VERSION
13.600.0
SIZE
173 MB
AGE RATING
17+

Last 30 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 30
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Oct 23, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
20 reviews / week
  • Trendfalling
  • Recent reviews average1.7 stars
  • Recent 1 and 2 star share82%
From the latest 500 written reviews, covering 172 days. The store only returns this many, so this is the most recent slice.
RELEASE CADENCE
1 update in 90 days
  • Typical gap between releases16 days
From the last 25 versions listed on the App Store.
RATING BREAKDOWN
216 ratings
5★52%
4★9%
3★6%
2★6%
1★27%

What users want

From the latest 500 reviews on the Germany App Store, May 4, 2026 to Oct 20, 2026: 82% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working17%

71 of the 1 and 2 star reviews.

★★★★★ For urgent tickets this app often fails.
★★★★★ Da quando è stato fatto l'app è molto più lenta e pian di bug.
★★★★★ L'app è troppo macchinosa e piena di bug.
Login and account problems7%

27 of the 1 and 2 star reviews.

★★★★★ Indegna, non riesco nemmeno a recuperare la password del mio account.
★★★★★ Other times loses your login.
★★★★★ Immettendo username e password corretti, il sistema respinge categoricamente la richiesta di login, dicendo che le informazioni immesse sono errate.
Crashes and freezes3%

12 of the 1 and 2 star reviews.

★★★★★ E niente, continua a funzionare una volta su venti; le altre, appare un inutile e fastidioso messaggio che invita ad aggiornare l'App (cosa impossibile, perché è già aggiornata). Questa è Trenitalia.
★★★★★ So I did, because I had to take the train, but after the purchase the app just crashed.
★★★★★ Lenta, poco intuitiva, soggetta a continui crash.
Worse after an update2%

10 of the 1 and 2 star reviews.

★★★★★ will update rating when it works again
★★★★★ With the last redesign they made the app worse.
★★★★★ The app is ok when it works, but periodically and most recently after the last update, it just doesn't work anymore.
Price and subscription2%

7 of the 1 and 2 star reviews.

★★★★★ Finché non passa mezzanotte e tu hai il tuo bel bigliettino che dovevi cancellare, con soldi buttati via, perché il sito viene perennemente bloccato.
★★★★★ It gives false gifts - a free upgrade to 1st class, the train is cancelled (suicide on the track) and the gift is gone and only 50% ticket cost refunded.
★★★★★ It charged my card after trying 3 different payment methods, said I already bought a ticket but didn't give me a confirmation or ticket.
No customer support1%

3 of the 1 and 2 star reviews.

★★★★★ The app support link in the App Store redirects to the Trenitalia website and not to a form to give feedback.
★★★★★ And of course, once you purchased a weekly ticket you cannot ask service support to fix the issue and buy the monthly one: after waiting for about 30 minutes at the phone, the obvious answer: we can't do anything about…
★★★★★ login rarely works, finding existing reservations rarely works - the app is just a mess and not a useful travel tool due to numerous issues - I'm unsurprised because their phone and eMail based customer support is a…
Wrong or poor results0%

2 of the 1 and 2 star reviews.

★★★★★ Can't even buy tickets without errors. Gets the point?
WHAT THEY ASK FOR

No feature requests in the latest reviews.

WORDS THAT KEEP COMING UP IN BAD REVIEWS
non si46un biglietto45non funziona62l'ultimo aggiornamento26si blocca25nuova versione25che non23di bug21piena di20acquistare un19la versione18di un17
WHAT THEY LOVE · SHARE OF GOOD REVIEWS

Not enough good reviews in English to tell.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Germany App Store.

★★★★★Oct 20, 2026
App bloccata impossibile cancellare un biglietto

Provi su Google e Trenitalia non funziona, provi nell’app,sempre non funziona. Finché non passa mezzanotte e tu hai il tuo bel bigliettino che dovevi cancellare, con soldi buttati via, perché il sito viene perennemente bloccato. Succede anche quando voglio far è un biglietto. Trenitalia ha sempre più disservizio. Non riuscite a non far buttare via i soldi alla gente.

★★★★★Oct 20, 2026
Impossibile prenotare

Non si può prenotare posto sul treno Intercity con l’abbonamento AV, si deve andare per forza in biglietteria. Per favore, aggiungete questa funzionalità. Per il resto l’app è carina e funziona bene

★★★★★Oct 20, 2026
Stiamo scherzando?

Indegna, non riesco nemmeno a recuperare la password del mio account. Comprare i biglietti online? Funziona 1 volta si, 3 no

★★★★★Oct 19, 2026
Penosa

Penosa, ha sempre problemi, del resto come tutte le ferrovie dello stato

★★★★★Oct 19, 2026
Indennizzo inaccessibile

Ho provato aggiornando l’app ma non c è niente da fare chiedendo l’indennizzo dalla schermata del biglietto apparirà la scritta “qualcosa è andato storto. Riprova più tardi”. Rimane utile per prendere biglietti ed avere aggiornamenti sui treni in ritardo quindi 2 stelle anziché 1. Dare 3 stelle implicherebbe la sufficienza, cosa che quest app non ottiene data la categorica mancanza di servizi base come appunto quello per richiedere l indennizzo legato al tuo viaggio (che per altro è spesso in ritardo)

★★★★★Oct 17, 2026
L’unica cosa di Trenitalia che funziona discretamente bene

Funziona molto bene ad eccezione dei rimborsi dove c’è sempre qualche problema

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

No App Store ads in the EU
None in the last 90 days.

Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title.

sie14und8mit7mit der6der5die5der neuen5ihre4einem4oder4neuen von3von trenitalia3entdecken sie3sie die3die neue3ihren fahrschein3nur einem3neuen3von3trenitalia3ihrem3reisen2noch2einfach2

What's new in 13.600.0

Bug Fixing

Released May 13, 2010. Current version shipped Sep 11, 2026.

Store description

Reisen war noch nie so einfach wie mit der neuen App von Trenitalia! Fahrscheine, Abonnements und Fahrscheinhefte kaufen, die Pünktlichkeit Ihres Zuges überprüfen, Fahrpläne und Angebote einsehen – all das ist jetzt noch einfacher und schneller mit der neuen App von Trenitalia. • Entdecken Sie die neue Startseite mit den besten Reiseangeboten, den Abschnitt „Schnellsuchen“, um Ihre häufigsten Strecken zu speichern, sowie alle nützlichen Informationen, um Ihren Fahrschein schnell und bequem zu kaufen. • Suchen Sie Züge und Verbindungen, indem Sie genaue Adressen in allen italienischen Städten eingeben: von Ihrem Standort bis zu Ihrem Ziel – in nur einem Schritt. Dank der Geolokalisierung finden Sie sofort die Züge, die vom nächstgelegenen Bahnhof abfahren. • Zahlen Sie, wie Sie möchten: Kreditkarte, PayPal, Apple Pay, Satispay, Amazon Pay, Überweisung, CartaFRECCIA/X-GO-Punkte, Gutschein oder Geschenkkarten – oder registrieren Sie Ihre Karte oder Ihr PayPal-Konto, um mit nur einem Klick zu bezahlen. • Sie müssen Ihre Reise vorverlegen oder verschieben? Entdecken Sie die neue Funktion, mit der Sie Ihren Fahrschein in einem Moment um bis zu zwei Stunden (+/- 2h) verschieben können. • Erhalten Sie Echtzeit-Informationen zu Ihrem Zug. • Und wenn Sie auch Trenitalia for Business Kunde sind, wechseln Sie mit einem Fingertipp vom privaten in das geschäftliche Profil und verwalten Sie alle Ihre Reisen einfach und schnell. Gute Reise mit der neuen App!

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