These headphones are awesome, they smell REALLY bad though, like overwhelmingly bad
Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 63 reviews on the United States App Store, Dec 2, 2020 to Sep 10, 2025: 68% are 1 or 2 stars. Open a theme to read what people wrote.
12 of the 1 and 2 star reviews.
★★★★★ Unfortunately no matter the tech outreach, or resetting of mine, I cannot get both earbuds to connect consistently to my phone much less the app, even when fully charged.
★★★★★ Nothing to do with the charge.
★★★★★ They won't stay connected and they regularly won't seat properly in the charging case.
9 of the 1 and 2 star reviews.
★★★★★ Doesn't work at all on a $1200 phone.
★★★★★ Love the earbuds, best I've ever had. But the app is garbage. Super slow to open, slow to pair, slow to update settings etc. Generally a pain to use all around.
★★★★★ But the connections failed after 6 months- total case failure.
7 of the 1 and 2 star reviews.
★★★★★ PLEASE UPDATE THE APP!!!!
★★★★★ Super slow to open, slow to pair, slow to update settings etc.
★★★★★ Then a notification came up for an update for the earbuds.
7 of the 1 and 2 star reviews.
★★★★★ Customer service said I need to purchase more PLASTIC tips.
★★★★★ The absolute worst customer service experience.
★★★★★ You know it's bad when customer support's best advice is to delete and reinstall the app.
5 of the 1 and 2 star reviews.
★★★★★ If one is dead, it won't indicate any battery life until you leave it on for a full day.
★★★★★ Super slow to open, slow to pair, slow to update settings etc.
★★★★★ constant issues from day 1 with getting them to connect JUST right and stay connected to charge in case… open it up next day, 50% battery… MAJOR issues with them playing music/ connecting to my phone while in the case..
2 of the 1 and 2 star reviews.
★★★★★ I've gone through every troubleshooting steps there are.
★★★★★ I've even deleted and reinstalled app and still the App won't recognize them.
2 of the 1 and 2 star reviews.
★★★★★ Unfortunately no matter the tech outreach, or resetting of mine, I cannot get both earbuds to connect consistently to my phone much less the app, even when fully charged. Now I cannot get the Bluetooth to pick it up at…
★★★★★ This app is 100% useless.
Nothing stands out.
4 of the 4 and 5 star reviews.
★★★★★ The sound quality is excellent and the app gives the ear buds more flexibility given the EQ changes.
★★★★★ So far so good, the sound quality isn't the best but the perfect fit makes up for it.
★★★★★ The sound quality is truly amazing especially for someone that has never been able to wear earphones correctly.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
These headphones are awesome, they smell REALLY bad though, like overwhelmingly bad
Doesn’t work at all on a $1200 phone. Can’t connect to audio lol…the one thing it’s supposed to do.
PLEASE UPDATE THE APP!!!! It won’t fit my buds to my ears & I’ve been so patient for TWO YEARS NOW. Please????
Eventually the fit will become loose and you have to mold it again but after a week, it will be loose again. Customer service said I need to purchase more PLASTIC tips. I’m not going to keep buying more plastic tips. It’s wasteful and pointless for the user. I can just get headphones that don’t need to be “molded” and have a better surround sound quality. Once they’re loose, say good bye to them staying in your ears. The app is also not helpful. They loose connection. If one is dead, it won’t indicate any battery life until you leave it on for a full day. They die very fast. No full day charge. The app is only good for creating a perfect sound for your ears but no matter what, it won’t be loud enough to cancel out the sounds of the city.
Love the earbuds, best I’ve ever had. But the app is garbage. Super slow to open, slow to pair, slow to update settings etc. Generally a pain to use all around.
Unfortunately no matter the tech outreach, or resetting of mine, I cannot get both earbuds to connect consistently to my phone much less the app, even when fully charged. Now I cannot get the Bluetooth to pick it up at all - so I cannot use either of them, even after resetting them again. Literally used less than 20 times. Would not purchase again.
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Released Oct 27, 2020. Current version shipped Aug 15, 2022.
Prices, ranks and reviews are per country. Revenue above is already worldwide.