This is the main problem
Estimated from the grossing charts of Oct 25, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart and daily ratings counts.
| Sep 26, 2026 | $694.7K a month |
| Sep 27, 2026 | $694.6K a month |
| Sep 28, 2026 | $694.4K a month |
| Sep 29, 2026 | $694.3K a month |
| Sep 30, 2026 | $670.6K a month |
| Oct 1, 2026 | $694.1K a month |
| Oct 2, 2026 | $670.4K a month |
| Oct 3, 2026 | $670.3K a month |
| Oct 4, 2026 | $659.4K a month |
| Oct 5, 2026 | $664.4K a month |
| Oct 6, 2026 | $659.2K a month |
| Oct 7, 2026 | $659.1K a month |
| Oct 8, 2026 | $651.3K a month |
| Oct 9, 2026 | $647.5K a month |
| Oct 10, 2026 | $641.6K a month |
| Oct 11, 2026 | $632.5K a month |
| Oct 12, 2026 | $632.4K a month |
| Oct 13, 2026 | $1.5M a month |
| Oct 14, 2026 | $1.4M a month |
| Oct 15, 2026 | $1.4M a month |
| Oct 16, 2026 | $1.4M a month |
| Oct 17, 2026 | $1.4M a month |
| Oct 18, 2026 | $1.4M a month |
| Oct 19, 2026 | $1.4M a month |
| Oct 20, 2026 | $1.5M a month |
| Oct 21, 2026 | $1.4M a month |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | $630.6K a month |
| Oct 24, 2026 | $632K a month |
| Oct 25, 2026 | $632.9K a month |
| Oct 22, 2026 | 1.8M ratings |
| Oct 23, 2026 | 1.8M ratings |
| Oct 24, 2026 | 1.8M ratings |
| Oct 25, 2026 | 1.8M ratings |
Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Aug 18, 2026 to Oct 24, 2026: 67% are 1 or 2 stars. Open a theme to read what people wrote.
67 of the 1 and 2 star reviews.
★★★★★ Why do you keep fixing things when they're not broken?
★★★★★ So many issues continue to plague the app. We've seriously contemplated dumping Sonos for new hardware but the investment in hardware keeps us tied to Sonos and they know that.. The recent app overhaul is a step up…
★★★★★ Buggy app, crashes, doesn't recognize speakers on the WiFi network (often!), bloatware with tracking.
51 of the 1 and 2 star reviews.
★★★★★ I have a bar, a one and some other dumb named side speaker and 1) it never worked seamlessly With my Samsung tv 2) the speakers are never in sync 3) the speakers are not recognized on the WiFi 4) even when I update…
★★★★★ They corrected it for me one time and then as soon as there's an update, it's gone again and I have to deal with their horrific customer service.
★★★★★ Exhausting after all these years, how impactful the app update is.
32 of the 1 and 2 star reviews.
★★★★★ I don't know if any other electronic component dating back to a overpriced $3,999 Compaq computer I talked my dad into buying for me circa mid 1990s makes me more frustrated than this Sonos app.
★★★★★ Absolute pain in the butt to use this app and speakers constantly disconnect
★★★★★ I regret ever spending money on the product.
32 of the 1 and 2 star reviews.
★★★★★ I have a bar, a one and some other dumb named side speaker and 1) it never worked seamlessly With my Samsung tv 2) the speakers are never in sync 3) the speakers are not recognized on the WiFi 4) even when I update…
★★★★★ I swear when we got your system, we really loved it and ever since then it has gone downhill for one reason or another.
★★★★★ They corrected it for me one time and then as soon as there's an update, it's gone again and I have to deal with their horrific customer service.
17 of the 1 and 2 star reviews.
★★★★★ They corrected it for me one time and then as soon as there's an update, it's gone again and I have to deal with their horrific customer service.
★★★★★ Despite being on the latest version, I am still beset by all the familiar issues: interminable latency, disappearing speakers, dead-end support paths.
★★★★★ Do you have a customer support phone number?
14 of the 1 and 2 star reviews.
★★★★★ App is basically useless.
★★★★★ Can you go a month without changing things disruptively? I don't know if I like this one or not but I'll figure it out after smashing my head against a wall for hours trying to play sleep music…..
★★★★★ Hours spent troubleshooting and useless calls to customer service, who literally AREN'T trained on legacy systems and don't even know what the bridge is.
10 of the 1 and 2 star reviews.
★★★★★ When used together you got much lag, dropouts and latency up the wazoo.
★★★★★ I've got the most recent iOS version and iPhone 16 Pro very strong, wireless Internet connections to all of my devices yet so so so frequently when I go back to the app I experienced deep lag with volume adjustments…
★★★★★ The app has a LOT of lag time - lots of waiting and I can't imagine why.
7 of the 1 and 2 star reviews.
★★★★★ That's the worst part of all this as I know the app would work great if we weren't required to login and have telemetry rear its ugly head and offer us new products and particularly subscriptions to buy.
★★★★★ Constant loop of having to “sign in as owner” and nothing.
★★★★★ SHOULDNT NEED TO SIGN IN EVERY SINGLE TIME I WANT TO USE THE SOUNDBAR THAT DID NOT COME WITH A REMOTE IN THE FIRST PLACE I HOPE ALL TECH COMPANIES CHOKE AND DIE LARDGARGLING PARASITES TO THE EARTH
16 of the 4 and 5 star reviews.
★★★★★ The Sonos listening experience is much better now. Thank you! Tom Lund
★★★★★ I have 5 of the original sonos play and my ears are slipping off the bone
★★★★★ That says a lot about the quality of a product!
15 of the 4 and 5 star reviews.
★★★★★ I play this in the house and on our patio and it's so easy to choose which room I wanna listen in turning up and down the volume playing the music I want it's great!
★★★★★ I love how easy it is to set up and adjust, I also love how easy it is to send the music from my phone or iPad to my system.
★★★★★ Easy to use, sounds great, and love the streamlined, clean look of it
5 of the 4 and 5 star reviews.
★★★★★ We have the large Arc, 6 Ones and 3 moves and enjoy them immensely !!
★★★★★ I enjoy waking up to music choices provided by Sonos.
★★★★★ We have solar systems in both places and we really enjoy the quality of the music.
4 of the 4 and 5 star reviews.
★★★★★ Easy to use, sounds great, and love the streamlined, clean look of it
★★★★★ Clean sounds, love the technology to adapt to the room!
★★★★★ It's simple, Beautiful and plays anything I throw at it.
4 of the 4 and 5 star reviews.
★★★★★ Their consumer voice support was outstanding!
★★★★★ They were super helpful when Sonos, got blocked on my VERIZON FIOS Wi-Fi for some reason. The new router jacked everything up, but Sonos, figured it out with me.
★★★★★ If you have a problem you can call customer support to help you.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
This is the main problem
I wish I could give 0 stars. I have a bar, a one and some other dumb named side speaker and 1) it never worked seamlessly With my Samsung tv 2) the speakers are never in sync 3) the speakers are not recognized on the WiFi 4) even when I update the app it still never works
Used to be great. Pretty poor now. Wouldn’t recommend
It constantly disconnects and can’t keep up with changing songs.
I swear when we got your system, we really loved it and ever since then it has gone downhill for one reason or another. Why do you keep fixing things when they’re not broken? The app is very confusing. Looking for alternative though we’ve got about 20 speakers.
So many issues continue to plague the app. We've seriously contemplated dumping Sonos for new hardware but the investment in hardware keeps us tied to Sonos and they know that.. The recent app overhaul is a step up but speakers randomly start playing music by themselves. Wtf.
Same category, earning about as much.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title.
Released Jun 8, 2020. Current version shipped Oct 15, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
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