Latest reviews, Japan App Store.
★★★★★Oct 23, 2026
Why keep changing things??I swear when we got your system, we really loved it and ever since then it has gone downhill for one reason or another. Why do you keep fixing things when they’re not broken? The app is very confusing. Looking for alternative though we’ve got about 20 speakers.
★★★★★Oct 23, 2026
Buggy app continuesSo many issues continue to plague the app. We've seriously contemplated dumping Sonos for new hardware but the investment in hardware keeps us tied to Sonos and they know that..
The recent app overhaul is a step up but speakers randomly start playing music by themselves. Wtf.
★★★★★Oct 23, 2026
Easy to useI am very, not tech savvy, but I love my Sonos app and music. I play this in the house and on our patio and it’s so easy to choose which room I wanna listen in turning up and down the volume playing the music I want it’s great!
★★★★★Oct 23, 2026
Horrible customer serviceEver since the new app, we’ve had nothing but problems and I haven’t had my music library since the new app. They corrected it for me one time and then as soon as there’s an update, it’s gone again and I have to deal with their horrific customer service.
★★★★★Oct 23, 2026
ConnectionIt goes off line sporadically. The speakers disconnect from each other episodically.
★★★★★Oct 22, 2026
Terrible connectionsIt always loses connection with Spotify.