沒見過如此運作不佳的app, 除每次更新都還要再登錄一次之外,跳通知也是亂跳,虧還是多重委託製作的app, 浪費時間的邏輯寫得很好。
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 146 reviews on the United States App Store, Jan 29, 2018 to Oct 17, 2026: 93% are 1 or 2 stars. Open a theme to read what people wrote.
28 of the 1 and 2 star reviews.
★★★★★ I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn't process.
★★★★★ My packages constantly are getting delayed because EZ Way fails to notify or badge the app
★★★★★ This app is the most confusing and broken app on the whole planet!
18 of the 1 and 2 star reviews.
★★★★★ I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn't process.
★★★★★ Never has sign in any screens.
★★★★★ I have to create a new account but I can't use my old phone number.
11 of the 1 and 2 star reviews.
★★★★★ English support is non-existent and it's become impossible to use despite customs calling me and demanding I use it.
★★★★★ By the end of process, the app told us to call the customer service line for the issue.
★★★★★ This app has no logic to it, fails to work regularly, and provides zero customer service.
8 of the 1 and 2 star reviews.
★★★★★ Only a government this clueless could produce an app this useless.
★★★★★ 非常麻煩一點都沒有以使用者為出發點來設計,實名認證堅持要用拍照的方式,不能上傳已經拍好的相片就算了,還堅持必須用app內建的相機,而這相機根本沒辦法對焦,拍完app才說過度模糊無法使用(我也知道過度模糊,但這是你的app的問題啊!),所以搞到最後還是不能實名認證,垃圾appㄧ顆星都不想給。
★★★★★ Useless crap , not at all friendly
7 of the 1 and 2 star reviews.
★★★★★ I tried to update it and they said I can't.
★★★★★ app doesn't work even after latest update.
★★★★★ I need to update my ID number, but the form field is untappable.
3 of the 1 and 2 star reviews.
★★★★★ I can't get in the app at all
★★★★★ Both me and my wife tried to register after a lengthy process, both failed. Quite a waste of time.
★★★★★ It kept getting stuck on the screen with no feedback.
3 of the 1 and 2 star reviews.
★★★★★ This app is a completely scam.
★★★★★ I canceled my order because of this app.
★★★★★ Invest the money in the app.
3 of the 1 and 2 star reviews.
★★★★★ I can't get in the app at all
★★★★★ The app is always loading.
★★★★★ Also the 3.0 update doesnt function, it just says loading.
Nothing stands out.
Not enough good reviews in English to tell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
沒見過如此運作不佳的app, 除每次更新都還要再登錄一次之外,跳通知也是亂跳,虧還是多重委託製作的app, 浪費時間的邏輯寫得很好。
I sent two packages two weeks before my arrival so I could have them ready when I landed, the app only works if you’re physically in Taiwan. I am in Taiwan now and I have a Taiwan phone number but when I reach the sign up page and follow all the steps, it keeps saying it failed and didn’t process. Emailing the people who need the letter of authorization just keeps going back and forth with no resolution either. It’s very difficult to actually activate this app and get my packages.
No, really, I mean it. This is literally the most disgusting, disgraceful app I have ever seen. Whoever made this and their team should be fired immediately. This is absolutely humiliatingly, embarrassingly bad. Do not download this app. If you ordered an item, just let it go. This thing is terrible. Don't let it onto your phone. It's a disgrace.
App can't open at all
人在國外收不到台灣簡訊 也收不到台灣訊號就一直認證失敗 ,一直要本人電信認證。拍證件照已經拍到清楚沒有陰影沒有歪已經完美了,app還在說有陰影不清楚 包裹就要這樣被寄回去日本,這樣不是擾民是什麼?
I think the app is ok, but using the interface as a foreigner that does not read Chinese, this is very difficult. I would like to see better Chinese/English options. Mainly in the help section.
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Released Sep 4, 2016. Current version shipped Oct 14, 2026.
Prices, ranks and reviews are per country. Revenue above is already worldwide.