App is truly a train wreck. Won’t even open.
Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States App Store, Nov 5, 2020 to Sep 17, 2026: 16% are 1 or 2 stars. Open a theme to read what people wrote.
28 of the 1 and 2 star reviews.
★★★★★ Inoperable app. C'mon Logitech
★★★★★ apparently they stopped supporting this app, which is super cool since i paid $130 for the earbuds and now i can't access any of the premium features that i paid for.
★★★★★ Old review: Not surprised that an app that hasn't been updated in e years has finally started to crash when trying to open it.
16 of the 1 and 2 star reviews.
★★★★★ Great headphones but no use for the app. It doesn't even open anymore. Just a screen with the logo. I misplaced my headphones and can't use the feature of the app to find them; which was a selling point in getting the…
★★★★★ Terrible app for a premium brand. The app rarely connects to my headphones, even when the headphones are actively connected to my phone and playing music. Update: Years later, and this is still a persistent issue.
★★★★★ Continuously auto force closes when trying to change preset. Had them over a year so I can't return. I guess Logitech doesn't gaf
14 of the 1 and 2 star reviews.
★★★★★ The iOS version of this app does not currently function and needs an update.
★★★★★ Update: Years later, and this is still a persistent issue.
★★★★★ App hasn't been updated in a year and no longer opens.
6 of the 1 and 2 star reviews.
★★★★★ Sometimes either bud has issues connecting to their container for charging, despite wiping down both sets of contact points (in case and on buds).
★★★★★ Earbuds are stuck on ambient noise and cannot turn back on active noise cancelling.
★★★★★ I charged my headphones and now they will NOT pair with my phone.
5 of the 1 and 2 star reviews.
★★★★★ Every time I try to open it, the app never gets past the loading screen and crashes.
★★★★★ Attempting to open the app gives me the loading screen for somewhere between 1 and 15 seconds, then it closes without any further activity.
★★★★★ This app now won't open and has drained 40% of my battery in one day.
5 of the 1 and 2 star reviews.
★★★★★ Sometimes either bud has issues connecting to their container for charging, despite wiping down both sets of contact points (in case and on buds).
★★★★★ I received no response back from contacting them.
★★★★★ The app hasn't been updated in a year and now will not even open.
5 of the 1 and 2 star reviews.
★★★★★ This combined with the janky “tap to control” feature of my 2s means I can't turn off the stupid “Ambient” feature and I get to listen to every slight breeze amplified over the sound of my music.
★★★★★ App crashes and I have no way to control my earbuds.
★★★★★ I no longer have a way to execute any control through the app, no way to use the location services, etc.
4 of the 1 and 2 star reviews.
★★★★★ Did we lose another decent company to a buyout/merger???
★★★★★ Stay away from Jaybird. I agree they used to have good products; I liked the freedom and the original vista. But these new vistas that I've had for over a year now are still buggy. They randomly disconnect during…
★★★★★ I would like to adjust the sound settings, and have lost an ear phone in the time it hasn't been working, and it would've been really nice to be able to use the tracker in the app.
56 of the 4 and 5 star reviews.
★★★★★ The EQ is easy to set and pairing is quick.
★★★★★ Complete versatility and super easy to use and understand.
★★★★★ This is third JBird set I have had, always perfect sound, customization is easy with the app.
49 of the 4 and 5 star reviews.
★★★★★ The app works perfectly for me.
★★★★★ Sound quality is great and they fit your ear.
★★★★★ The use of the app make me further more love the buds even more, setting the taps and EQ to my liking and tracking the Buds have been very useful with kids.
22 of the 4 and 5 star reviews.
★★★★★ I enjoy the buds as well as the app: I listen to Ambient, Techo, Classical & Jazz and like being able to adjust the sound to what I'm listening to.
★★★★★ Permite controlar facilmente todas as funções dos fones Jaybird.
★★★★★ while I still enjoy them, they pale in comparison to my Vistas and this app.
20 of the 4 and 5 star reviews.
★★★★★ I like that you can hear surroundings as I live in a bad area, plus I go out shooting for practice and I turn everything off and listen to music and it cuts out most of the sound. Thank you!!!! My wife use's these…
★★★★★ The use of the app make me further more love the buds even more, setting the taps and EQ to my liking and tracking the Buds have been very useful with kids.
★★★★★ I enjoy the fact that I can I visually see my earbuds battery status but most importantly I enjoy listening to quality sound so having the ability to setup a personalized sound preference with the built in equalizer…
12 of the 4 and 5 star reviews.
★★★★★ Bang for buck worth every cent!
★★★★★ I do not use them all the time mostly working out and talking hands free
★★★★★ I was worried about the price and having yet another app on my phone but it's so worth it!!
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States App Store.
App is truly a train wreck. Won’t even open.
I got my first Jaybirds in 2016. I got around to downloading the app in 2019. Everything was seamless until about 12 to 15 months ago. The app would crash every now and again. Now it crashes before it has a chance to fully open. I don’t understand how it continues to be available as-is.
Can cannot with tons of difficulty, don’t purchase
The iOS version of this app does not currently function and needs an update.
Inoperable app. C’mon Logitech
apparently they stopped supporting this app, which is super cool since i paid $130 for the earbuds and now i can’t access any of the premium features that i paid for.
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Released May 23, 2016. Current version shipped Mar 7, 2022.
Prices, ranks and reviews are per country. Revenue above is already worldwide.