i just wanted to book a flight, not 100 questions about addons and hotels pre,during or after trip.
Estimated from the grossing charts of Oct 23, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States Google Play, Jun 10, 2022 to Oct 21, 2026: 67% are 1 or 2 stars. Open a theme to read what people wrote.
73 of the 1 and 2 star reviews.
★★★★★ At startup, the app shows "internal server error" and nothing else
★★★★★ The email address doesn't work, even though they've sent a code to that address.
★★★★★ "internal server error" when trying to start the app
47 of the 1 and 2 star reviews.
★★★★★ Useless for search of tickets - enormous list of destinations, yet most aren't available.
★★★★★ AI chat is useless for real assistance.
★★★★★ sas won't let me change seats because I dont have a eurobonus number (I have one) and they won't let me add euro bonus number because it apparently is wrong (its not) the customer service cant help change seat either.
43 of the 1 and 2 star reviews.
★★★★★ Customers support stupid IA machine which is repeating the same bulls..it.
★★★★★ Terrible customer service!
★★★★★ try to send message from contact form, contact form is completely blank.
42 of the 1 and 2 star reviews.
★★★★★ Blocking account access when you login from another country IP address!
★★★★★ cannot log in, account is locked and reset password does not work.
★★★★★ It was a pretty great app but after logging out due to an email change, I am no longer able to start the app and get to the login screen.
37 of the 1 and 2 star reviews.
★★★★★ -⭐ Hiding cancelled flights with the flight number used to request 261 compensation.
★★★★★ Terrible company cancelling flights only to harass customers and terrible app.
★★★★★ Delayed my flight and than cancel totally and sugest to book 2 days later.
20 of the 1 and 2 star reviews.
★★★★★ It did not update flight & gate info in time.
★★★★★ Quite terrible app - very low qualty 1-login...both on iphone or samsung...never works first time despite right password...get message "too many attempts" after first ligin 2- once there (5th attempt)...to add…
★★★★★ 1) Forces to update, even though you have no time and slow internet connection.
15 of the 1 and 2 star reviews.
★★★★★ then, when I did pay, it crashed, said the payment failed, and then when I tried again: "you've already paid for this booking".
★★★★★ Quite terrible app - very low qualty 1-login...both on iphone or samsung...never works first time despite right password...get message "too many attempts" after first ligin 2- once there (5th attempt)...to add…
★★★★★ Won't load boarding passes properly.
14 of the 1 and 2 star reviews.
★★★★★ oh and the customer service line, nobody answers and no way to know how long until they might.
★★★★★ if you ever need support, expect NO WAY TO REACH IT.
★★★★★ 4) (another booking) Can't change seat when checking in, and seat displayed incorrectly.
32 of the 4 and 5 star reviews.
★★★★★ Booking flights and browsing products is very easy and feels great to do.
★★★★★ Intuitive, easy to use, clear prices
★★★★★ it was easy to get a help and the price was ok.
9 of the 4 and 5 star reviews.
★★★★★ The UI is amazing and smooth to navigate.
★★★★★ good UI, easy to use, entertaining extra features other than the expected stuff that doesn't make the app feel bloated.
★★★★★ The recent UI/UX changes have elevated it to a clean, responsive and well-organised app.
8 of the 4 and 5 star reviews.
★★★★★ The app works well, I just think it's a big miss not to be able to add the boarding pass to Google Wallet.
★★★★★ Does everything you need, works well and looks nice.
★★★★★ Works perfectly every time and with nice extras like real time checked bag tracking.
7 of the 4 and 5 star reviews.
★★★★★ The UI is amazing and smooth to navigate.
★★★★★ User friendly, Fast and no hidden deals !
★★★★★ This booking very quick 👍 But you still have not fixed the app function to "connect friends" for passengers traveling together.
4 of the 4 and 5 star reviews.
★★★★★ Easy to use and very helpful.
★★★★★ Useful, and the magazine downloads offer a fair variety of English language choices.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
i just wanted to book a flight, not 100 questions about addons and hotels pre,during or after trip.
Impossible to login. At startup, the app shows "internal server error" and nothing else
I can’t sign up. The email address doesn’t work, even though they’ve sent a code to that address. When I try to sign up again, it says that an account with that email address already exist
Very bad company they forget my baggage in Amsterdam and it's been 4 day's
One of the best airline apps available out there. The UI is amazing and smooth to navigate. Booking flights and browsing products is very easy and feels great to do. makes you want to book flights for fun
App is OK. But only 2 stars as SAS have now gone cheap. Not letting family stay together when selecting seats.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version (SAS – Scandinavian Airlines).
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.