Still unable to log in as an EU citizen, my ID is not offered as an option. While I do acknowledge that there have been advances, it is not enough. Why not simply integrate with France Identité for identity verification?
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 423 reviews on the France Google Play, Jul 9, 2020 to Oct 14, 2026: 83% are 1 or 2 stars. Open a theme to read what people wrote.
38 of the 1 and 2 star reviews.
★★★★★ crash toujours au lancement (v.
★★★★★ Si le problème vient de l'absence de support d'un OS non certifié par Google, un message explicite serait préférable à un crash en plein vol.
★★★★★ app crashes on startup after installing unable to enter data I have an error log if you want it
22 of the 1 and 2 star reviews.
★★★★★ lapplication bug pour verifier lidentite un chargement incroyablement long quand on doit filmer
★★★★★ And it just means the "offline" mode is broken since no other respectable app needs to do this.
★★★★★ pointless app just carry your card on you, like most things with french administration, they create a digital version that doesn't work properly, to the point you go back to paper and card again.
17 of the 1 and 2 star reviews.
★★★★★ Still unable to log in as an EU citizen, my ID is not offered as an option.
★★★★★ verification ne marche pas
★★★★★ Ne reconnait pas la carte d'identité et chaque tentative renvoie il renvoir le code de verification par email, penible quand on a que son telephone, et fini par ajouter 10min d'attente, une perte de temps, j'ai abandoné
12 of the 1 and 2 star reviews.
★★★★★ absolutely useless if you're an Irish person
★★★★★ there is an option to login with the titre de séjour, but once I am trying to scan it, the voice says it is the wrong document
★★★★★ Wouldn't accept my face, kept saying the image was blurry.
9 of the 1 and 2 star reviews.
★★★★★ Remettez le support du clavier système svp.
★★★★★ Make the app support password manager, autofill and pasting in the password field
★★★★★ Si le problème vient de l'absence de support d'un OS non certifié par Google, un message explicite serait préférable à un crash en plein vol.
6 of the 1 and 2 star reviews.
★★★★★ A voir sur le long terme quand les terminaux seront opérationnel car je n'ai jamais eu de professionnels capable de la prendre en charge
★★★★★ La mise à jour qui prône un gap de sécurité mais je crois que l'équipe en charge de la "sécurité" de l'application n'a rien compris au principe même de sécurité.
★★★★★ 1 des 2 personnes à charge ne s'affichait pas malgré compte Ameli et CV physique à jour.
5 of the 1 and 2 star reviews.
★★★★★ Update: Four months on, the app still accepts registrations from only a handful of nationalities.
★★★★★ App still crashes on startup after installing the new version and cannot be started.
★★★★★ Update: je ne vois pas le rapport avec le mode hors-ligne.
2 of the 1 and 2 star reviews.
★★★★★ :facepalm: Taille mot de passe limité à 19 caractères : pourquoi ?
★★★★★ app feels like ready for very limited field trial rather than ready for mass distribution.
3 of the 4 and 5 star reviews.
★★★★★ je ne vais pas mémoriser un mdp juste pour une simple app..
★★★★★ super app and easy to install
2 of the 4 and 5 star reviews.
★★★★★ Useful backup to the physical card and you're unlikely to leave your phone at the pharmacy.
★★★★★ Very useful and efficient.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, France Google Play.
Still unable to log in as an EU citizen, my ID is not offered as an option. While I do acknowledge that there have been advances, it is not enough. Why not simply integrate with France Identité for identity verification?
The app is useless. Isn't working with a German passport. Very disappointing for the EU
Toujours nul. Il essaie de capturer un video (!) de ma carte de séjour, bien encadré. Le cadre alterne entre vert et jaune, puis "disconnection" - plusieurs fois. Comment rendre une simple tâche difficile. Je peux photographier ma carte et ma carte d'identité, et la France a un processus d'identification universel confirmé par une connexion à mon service des impôts. Cela devrait suffire à transférer ma carte vitale sur mon téléphone. Bizzare.
lapplication bug pour verifier lidentite un chargement incroyablement long quand on doit filmer
verification ne marche pas
Ne reconnait pas la carte d'identité et chaque tentative renvoie il renvoir le code de verification par email, penible quand on a que son telephone, et fini par ajouter 10min d'attente, une perte de temps, j'ai abandoné
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Prices, ranks and reviews are per country. Revenue above is already worldwide.