too weak, errors connecting to the assistance, UX is too complicated
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
| Sep 25, 2026 | not in a grossing chart |
| Sep 26, 2026 | not in a grossing chart |
| Sep 27, 2026 | not in a grossing chart |
| Sep 28, 2026 | not in a grossing chart |
| Sep 29, 2026 | not in a grossing chart |
| Sep 30, 2026 | not in a grossing chart |
| Oct 1, 2026 | not in a grossing chart |
| Oct 2, 2026 | not in a grossing chart |
| Oct 3, 2026 | not in a grossing chart |
| Oct 4, 2026 | not in a grossing chart |
| Oct 5, 2026 | not in a grossing chart |
| Oct 6, 2026 | not in a grossing chart |
| Oct 7, 2026 | not in a grossing chart |
| Oct 8, 2026 | not in a grossing chart |
| Oct 9, 2026 | not in a grossing chart |
| Oct 10, 2026 | not in a grossing chart |
| Oct 11, 2026 | not in a grossing chart |
| Oct 12, 2026 | not in a grossing chart |
| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
| Oct 15, 2026 | not in a grossing chart |
| Oct 16, 2026 | not in a grossing chart |
| Oct 17, 2026 | not in a grossing chart |
| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 246 reviews on the United States Google Play, Sep 28, 2022 to Oct 20, 2026: 65% are 1 or 2 stars. Open a theme to read what people wrote.
15 of the 1 and 2 star reviews.
★★★★★ Very rude customer service
★★★★★ No english support they also constantly overcharge me with 10 € per month each month with fake overcharge to sort the issue just report and revert the payment to balance the overcharge for example they overcharge me 40…
★★★★★ -- worst app ever along with disastrous customer service
10 of the 1 and 2 star reviews.
★★★★★ they charge me 240 eur in 1 day and I didn't get internet it's showing zero but I paid please give me my money back
★★★★★ can't cancel the atonement to save my life.
★★★★★ the worst network operator ever, they offer something, then they charge you something else.
6 of the 1 and 2 star reviews.
★★★★★ doesn't work if you have a vpn; how secure is that??
★★★★★ Je peux pas consulter le page de mon détail d'abonnement, un bug
★★★★★ Impossible de détacher une ligne Bug impossible à corriger lors de la validation du code
3 of the 1 and 2 star reviews.
★★★★★ On ne peut pas accéder aux informations de la box lorsqu'on est connecté avec un backup internet, alors qu'avec l'ancienne application (freebox connect) ceci fonctionne sans problème
★★★★★ i lost my free mobile card last year.
★★★★★ cette App, comme le Webmail de Free Zimbra, est rarement mise à jour (jamais ?!), et donc fonctionne de moins en moins : les messages ne se downloadent plus, voir ne synchronisent même plus !
3 of the 1 and 2 star reviews.
★★★★★ No english support they also constantly overcharge me with 10 € per month each month with fake overcharge to sort the issue just report and revert the payment to balance the overcharge for example they overcharge me 40…
★★★★★ Even my electricity bill app is on a daily accuracy.
★★★★★ Too Basic, can't manage my options from it, sort of useless, I was with Bouygues and their application is amazing
3 of the 1 and 2 star reviews.
★★★★★ no option for ENGLISH language or any other language!
★★★★★ Difficult to navigate with no option to translate to English 😞 Désolé no parle Français
★★★★★ no way to get to talk with someone about an outage
2 of the 1 and 2 star reviews.
★★★★★ An application that does nothing, except displaying ads.
★★★★★ C'est plus accès comme outil commercial que utilisateur.
2 of the 1 and 2 star reviews.
★★★★★ the customer care center does not respond to our calls,but at the end of the month they(free)take our money from our account.am not happy with you.
★★★★★ Why the page is not available when we sign in?
9 of the 4 and 5 star reviews.
★★★★★ been with free for close to 10 years .
★★★★★ J'utilise Free depuis plus de 10 ans et je à chaque fois que j'ai eu besoin d'aide ils m'ont trouvé une solution.
★★★★★ j aime free la revolution telephonique en france.
4 of the 4 and 5 star reviews.
★★★★★ Simple, efficace, rapide, ...
★★★★★ Interface très conviviale et intuitive
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
too weak, errors connecting to the assistance, UX is too complicated
aucune assistance. on appelle le 3244 10mn d'attente et aucun interlocuteur. tu laisse un message pour qu'on te rappelle :0000
l'assistance en ligne ne marche JAMAIS. " Oops, une erreur est survenue..." Je n'ai jamais pu avoir d'assistance sur l'application depuis que j'ai un abonnement avec Free ( juillet 2026)
Best network in France and abroad.
nice et gooood
Very rude customer service
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
3.7 ★ | Analyze → |