excellent
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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Measured from the store, not estimated.
From the latest 500 reviews on the Thailand Google Play, Oct 18, 2026 to Oct 22, 2026: 15% are 1 or 2 stars. Open a theme to read what people wrote.
24 of the 1 and 2 star reviews.
★★★★★ lets see, ordered a ride, got confirmation, money out of the bank account.
★★★★★ the end price was different than what was shown and ai agent just closed the case.
★★★★★ the app is useless it overcharge while you're on your way without a general reason how can you double the price by over 70%
4 of the 1 and 2 star reviews.
★★★★★ My favorite app and most convenient way to get to work and back home, it pains me to say is about to get deleted.
★★★★★ KDS 797L this driver threaten me after complaining why he is late, and he made me lose my flight, I am filing report with my embassy (united states of America) for his threats and made me lose my flight and file formal…
★★★★★ i was trying rigstar with defrant phon i lost oter one i am dirver
4 of the 1 and 2 star reviews.
★★★★★ used to use it as my preferred e-hailing app but it is now basically useless.
★★★★★ the app is useless it overcharge while you're on your way without a general reason how can you double the price by over 70%
★★★★★ I have screenshots from both driver and myself, driver wasn't wrong neither was I.
4 of the 1 and 2 star reviews.
★★★★★ I tried to contest this with support, but they said it was "normal" and that they couldn't help me.
★★★★★ driver contact and message inappropriately and the support team dont help with that.
★★★★★ needs better customer support
3 of the 1 and 2 star reviews.
★★★★★ lets see, ordered a ride, got confirmation, money out of the bank account.
★★★★★ my business account with Bolt, after Bolt lowered my rating from 5 to 4.94 for no reason.
★★★★★ why does xl drivers verify our requests and ignore them?
3 of the 1 and 2 star reviews.
★★★★★ reply: there is no update.
★★★★★ update the location stop it from changing give us a straight location
2 of the 1 and 2 star reviews.
★★★★★ The fee for the last ride was more than double as usually due to the glitch off the app which set the ride with the detour, and although the driver took the shortest (the direct route) to the drop-off point, it seems…
★★★★★ the app apparently has bugs and can't record what was shown to users so be prepared to pay more than shown price or choose alternative.
29 of the 4 and 5 star reviews.
★★★★★ the ride was Soo comfortable and smooth.
★★★★★ very fast and professional
★★★★★ I think the bolt service is absolutely amazing...their app is fast and easy to use and their drivers are always helpful and friendly
14 of the 4 and 5 star reviews.
★★★★★ I think the bolt service is absolutely amazing...their app is fast and easy to use and their drivers are always helpful and friendly
★★★★★ Easy to use communication with riders are seamless
★★★★★ The app is easy to use, rides are convenient, and booking a trip is quick and simple.
12 of the 4 and 5 star reviews.
★★★★★ Excellent service,safe drive,.clean
★★★★★ driver was polite and the car was clean
★★★★★ excellent driver clean humble wonderful
7 of the 4 and 5 star reviews.
★★★★★ I think the bolt service is absolutely amazing...their app is fast and easy to use and their drivers are always helpful and friendly
★★★★★ FANTASTIC MAN, GREAT DRIVER AND VERY HELPFUL WITH MY LUGGAGE!
★★★★★ its good but sometimes misleading in terms of vehicle appearance but very helpful overall
7 of the 4 and 5 star reviews.
★★★★★ I also appreciate the affordable prices and the ability to track my ride in real time.
★★★★★ amazing drivers with hassle free services
★★★★★ affordable like our president
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Thailand Google Play.
excellent
very efficient
excellent ride
super gr8t
the ride was Soo comfortable and smooth. as well the rider was Soo nice ☺️
efficient and friendly assistance
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Prices, ranks and reviews are per country. Revenue above is already worldwide.