Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Apr 12, 2026 to Oct 21, 2026: 61% are 1 or 2 stars. Open a theme to read what people wrote.
115 of the 1 and 2 star reviews.
★★★★★ Bad UI and bad customer service.
★★★★★ Customer service says it can take up to 24 hours.
★★★★★ ENGLISH BELOW - PER L'ITALIANO SCORRI IN BASSO EN: Inbound portfolio transfers for Italian residents are completely blocked (confirmed by support).
100 of the 1 and 2 star reviews.
★★★★★ I can't access my account.
★★★★★ I tried opening an account by uploading valid documents they requested but the AI automated system kept rejecting them.
★★★★★ Waiting over a week for "Account activation", wrote a couple mail for help, getting sent an automated response with a link that doesn't open, still waiting for my account and any contact from support
57 of the 1 and 2 star reviews.
★★★★★ Update: This has been fixed, but editing the order sometimes doesn't work smoothly.
★★★★★ They need to take a picture of you, something that just fails!
★★★★★ fails to send verification to server
38 of the 1 and 2 star reviews.
★★★★★ Plots are useless: no buy or sell mark, and after 21:00 plot stays under price marks.
★★★★★ No real human support is avaliable, think about that in case you have an issue with your money.
★★★★★ Hard to find recurring transfers and can't seem to cancel them.
33 of the 1 and 2 star reviews.
★★★★★ Haven't seen an update in a long time.
★★★★★ Data update implementation is complete fiasco...
★★★★★ Update: This has been fixed, but editing the order sometimes doesn't work smoothly.
25 of the 1 and 2 star reviews.
★★★★★ Plots are useless: no buy or sell mark, and after 21:00 plot stays under price marks.
★★★★★ Something seriously wrong here...
★★★★★ So the app is basically useless...
17 of the 1 and 2 star reviews.
★★★★★ Moreover there is really no way to contact the customer service unless you are registered.
★★★★★ I write them and I just get the same message automatized without solving anything There is no way to reach out to them.
★★★★★ There is no way to contact the support system because you can only do it from within the app.
12 of the 1 and 2 star reviews.
★★★★★ The app crashes when I try to place a stop market or limit buy order.
★★★★★ I created a limit order and when the price surpassed the limit for more than 10 min, nothing happened...
★★★★★ Locked out during onboarding and completely ghosted.
18 of the 4 and 5 star reviews.
★★★★★ Nachdem ich auf umständliche Art und Weise den Support kontaktieren musste und mein Anliegen nun bekannt ist, wurde meine Karte immer noch nicht entsperrt.
★★★★★ customer service is better than people think
★★★★★ they propose telephone support 24/7
14 of the 4 and 5 star reviews.
★★★★★ Easy to use, to invest and to keep track of your assets.
★★★★★ The simple, functional design, blazing performance across the board, including biometrics.
★★★★★ Easy to use and a great place to invest.
11 of the 4 and 5 star reviews.
★★★★★ Die UI ist ziemlich unübersichtlich und verschachtelt, die originale war besser zu bedienen.
★★★★★ It's very clean, sometimes some bit more information woundt hurt but understand all design decisions.
★★★★★ 5 Stars if the UI would stop randomly freezing and stocks not being updated.
5 of the 4 and 5 star reviews.
★★★★★ really handy app for my financing and crypto stuff with a smooth user experince, love it
★★★★★ Instant transfer with my Big Bank.
★★★★★ Update: extremely hard to reach, but the agent on the chat solved my issue rather fast.
2 of the 4 and 5 star reviews.
★★★★★ Sadly this broker does not honour the concept of the free market.
★★★★★ well designed and mostly bug free
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
Bad UI and bad customer service. Even finding your transactions for ETF purchases is impossible. Recurring buys are implemented in a very inflexible way - the shortest period is weekly and you have no control of the day or time. They can buy on any week day or time they like. Customer service is non-existent - even if you manage to get through the bots and open a ticket, you are still denied the right for a coherent chat with a human. Even with huge sums at stake.
I can't access my account. Customer service says it can take up to 24 hours. Not an acceptable form of service from a bank and trading platform.
App is crazy slow at updating prices. Tried 5G, 2GB Internet and it's always the same. Constantly have to close and open app to get the graphs refreshed. No manual option either to reload. Haven't seen an update in a long time. This isn't an app worth getting.
Data update implementation is complete fiasco... Conditional orders are hidden in deep menus.. And UI is only little better as ATM from 1995 and in some case even worse. Plots are useless: no buy or sell mark, and after 21:00 plot stays under price marks. That unacceptable. I am in search of alternative platforms.
Love the app, but needs dynamic running balances! Fantastic app for investing and modern banking with great savings interest. My main request: please add a running balance next to past transactions (like N26 or Sparkasse). When scrolling through history, seeing what the total account balance was after every debit and credit makes tracking finances way more convenient. Hope to see this feature added soon!
Update 10/25: Wurde gelöst, war sehr kompliziert und langwierig. Alles andere ist top! Sehr gute App, einfache Handhabung und Jiro Funktion ist toll. Verbesserung bei Unterkonten und Depot wäre wünschenswert. Update 09/25: Meine Karte wurde ohne Grund blockiert und damit der komplette Zugang zu meinem Geld. Nachdem ich auf umständliche Art und Weise den Support kontaktieren musste und mein Anliegen nun bekannt ist, wurde meine Karte immer noch nicht entsperrt.
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Prices, ranks and reviews are per country. Revenue above is already worldwide.