Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the Mexico Google Play, May 6, 2024 to Oct 19, 2026: 93% are 1 or 2 stars. Open a theme to read what people wrote.
129 of the 1 and 2 star reviews.
★★★★★ El negocio canceló despues de que te dejan esperando una hora.
★★★★★ que ladrones tan horribles me quitaron 40 mil pesos por cancelar un pedido y supuestamente por que el repartidor ya estaba en camino y nisiquiera habían encontrado quien me lo entregará y cuando lo validan durante 2…
★★★★★ pesimo servicio, conductores descuidados, pedidos demorados, cancelaciones sin razones fatal
16 of the 1 and 2 star reviews.
★★★★★ INCLUSO CUANDO LA CULPA ES DE LA APLICACIÓN DEL REPARTIDOR Y SUS BUGS 😭
★★★★★ I couldn't possibly recall every way this app has failed me.
★★★★★ Hubo un error de cobro y me cobraron 5 mil pesos, intente levantar reporte y solo me dijeron que esperara pero no iba a dejarles 5 mil asi nomas, levante reporte al banco para que se me regresaran y se hiso de…
15 of the 1 and 2 star reviews.
★★★★★ Customer support still charged me the FULL amount and told me "the store already wasted ingredients".
★★★★★ Suddenly the deliveries have became fraudulent, they no longer meet at your address and they claim to contact you thru spam phones from other cities.
★★★★★ And good luck figuring out how to contact anyone if you're having trouble with your order.
10 of the 1 and 2 star reviews.
★★★★★ I immediately hit cancel because I realized it was the wrong restaurant.
★★★★★ Fake promotions, just to get new costumers
★★★★★ Ordered 3 things - 1 was missing, 1 was wrong.
7 of the 1 and 2 star reviews.
★★★★★ Can't even login, what a POS app
★★★★★ Edit: I still don't have my money, I've already cancelled my Didi club membership and deleted my account.bye
★★★★★ SMS verification code never arrives
6 of the 1 and 2 star reviews.
★★★★★ Everytime I order anything something is missing, and it's really annoying, such a bad service from big corporations.
★★★★★ Ordered 3 things - 1 was missing, 1 was wrong.
★★★★★ It's no exaggeration that this is the worst service and customer experience I've encountered, there is no way to contact support through any means and the automated processes to handle issues is absolutely atrocious, I…
5 of the 1 and 2 star reviews.
★★★★★ Edit: I still don't have my money, I've already cancelled my Didi club membership and deleted my account.bye
★★★★★ better, ubert eats, i deleted this app THIS ARE THIFS.
★★★★★ It's no exaggeration that this is the worst service and customer experience I've encountered, there is no way to contact support through any means and the automated processes to handle issues is absolutely atrocious, I…
4 of the 1 and 2 star reviews.
★★★★★ Update: Replied to Didi 3 days ago with no answer back from them.
★★★★★ Previous order was wrong and was missing every item but the chicken strips, had to go to KFC personally to report it,only to be told this was on Didi's end, and after reporting courier numerous times, I never received…
★★★★★ Update 2024: Siguen teniendo pésimo servicio, los repartidores hacen hasta 5 paradas diferentes antes de dirigirse a entregar tu pedido, tardan más de una hora en llegar incluso en distancias cortas y horas sin tráfico.
2 of the 4 and 5 star reviews.
★★★★★ easy to order, please include an option to change/edit order items.
★★★★★ the "go online" button does nothing I already saw what was happening, you had to slide it, not press it, it's not very intuitive
2 of the 4 and 5 star reviews.
★★★★★ personally preferred over rappi, no bloating and intrusive ads, fast, reliable, great variety, great pricing, never has a single issue with the delivery.
★★★★★ Love it, now you can delete addresses, prices are fair and deliveries in my city are fast as heeeeeeeell.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Mexico Google Play.
Update. SIGUE Igual o PEOR Mal servicio. Nunca paguen con tarjeta. El negocio canceló despues de que te dejan esperando una hora. Te reembolsa dentro de 30 habiles. Y cuando hay retraso agregan hasta 50 minutos de espera. A eso se le agregan 20 min de tolerancia. Imagina como llega tu comida. Y de compensacion un cupón de envío, ni siquiera de comida.
Pésimo servicio de soporte, no se las recomiendo
personally preferred over rappi, no bloating and intrusive ads, fast, reliable, great variety, great pricing, never has a single issue with the delivery.
que ladrones tan horribles me quitaron 40 mil pesos por cancelar un pedido y supuestamente por que el repartidor ya estaba en camino y nisiquiera habían encontrado quien me lo entregará y cuando lo validan durante 2 segundos validando para decir que no cumple requisito de reembolso, les encanta quitar el dinero sin justificación.
No tiene soporte, te envian a llamar a un numero que nunca contestan
siempre estan incompletas los pedidos, asi se roban la plata
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Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.
