love the prices and the staffer
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.
From our daily snapshots of every grossing chart.
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| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the United States Google Play, Aug 19, 2025 to Oct 21, 2026: 43% are 1 or 2 stars. Open a theme to read what people wrote.
50 of the 1 and 2 star reviews.
★★★★★ keeps crashing and won't allow me to log in..
★★★★★ bad way can't i log in for i live independent living supported i go out publicly independent
★★★★★ Tried four times to sign in - both using app and website - had to input two codes each time - one from email and the second from SMS - and still was repeatedly asked to sign in to checkout..!!
29 of the 1 and 2 star reviews.
★★★★★ I cannot remove items from cart - just get error message
★★★★★ Very sad that I can order on line off my laptop and then go to the store to get the product from store and boxed product had torn handle and dent in bottom of box so I ask for another , I just got home and its broken.
★★★★★ fix your app wont let me login even though ive verified it 12 times now says signed in successfully then 10 seconds later signs back out and says error then I lose my cart and have to start all over again its a waste…
23 of the 1 and 2 star reviews.
★★★★★ Cannot locate any store with current location or typing the postcode still useless after so many years.
★★★★★ This App is just about useless when you are not actually spending your hard earned.
★★★★★ Years on and a big company and this app is still as useless as ever!
19 of the 1 and 2 star reviews.
★★★★★ bigw marketplace terrible services an dodgey customer services would not recommend if you don't want your money pocketed with a staff member claiming you only get back half or nothing at all
★★★★★ I am trying to get an item picked up for return and refund.
★★★★★ disgusting service, have been dealing an AI app and the occasional person on refund for a 75inch TV that was delivered extremely damaged.
13 of the 1 and 2 star reviews.
★★★★★ keeps crashing and won't allow me to log in..
★★★★★ is stuck on entering my suburb and email
★★★★★ it keeps crashing, how am I supposed to shop when the app crashes every 10 minutes.
10 of the 1 and 2 star reviews.
★★★★★ Won't let you get past update details page.
★★★★★ Done all the normal things...uninstall, reinstall, updated-numerous times...and it doesnt always solve the issue.
★★★★★ please do stock update on store, just got trolled by 'stock available' in some stores
9 of the 1 and 2 star reviews.
★★★★★ Yep its like a MR Bean or Monty Python script gone bad
★★★★★ fix your app wont let me login even though ive verified it 12 times now says signed in successfully then 10 seconds later signs back out and says error then I lose my cart and have to start all over again its a waste…
★★★★★ She's then gone to chase it up n big w marketplace refused to reimburse the product n then completely stopped replying in the ticket.
9 of the 1 and 2 star reviews.
★★★★★ Big W offered no assistance saying I need to contact the seller.
★★★★★ Was told by online support that I only can review my online orders via this app.
★★★★★ I've been waiting for over 3 hrs 9n 5he assistant help & no response, all I want to do is change my shipping address & yet I still wait..
38 of the 4 and 5 star reviews.
★★★★★ love the app, easy to use.
★★★★★ Great products and easy to shop
★★★★★ so convenient and easy to use.
13 of the 4 and 5 star reviews.
★★★★★ great, hassle free shopping experience.
★★★★★ great value and the service
★★★★★ easy to shop,great value for money and excellent range leading g us Into Christmas 🎄🎁
12 of the 4 and 5 star reviews.
★★★★★ like the good value & good quality
★★★★★ Big W have everything we need, good prices and quality.
★★★★★ Great quality and plenty of variety 👌 👍
9 of the 4 and 5 star reviews.
★★★★★ I received my pet stroller today and very pleased with it, so I is my dog , it is very light and smooth riding for my companion dog thanks 👍
★★★★★ they have every thing i want and the service and delivery is so quick.
★★★★★ It's fast, colourful, easy to navigate, seemles integration with everyday rewards, uses a very small amount of mobile data and online shopping is a breeze with up to date info on what is happening with your order even…
9 of the 4 and 5 star reviews.
★★★★★ On top of the app being a very good experience, I'd also like to say the app support team is great.
★★★★★ fantastic customer service good range
★★★★★ great products to select from great customer service
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
love the prices and the staffer
Amazing staff, a young lady helped me pick out a pair of CLIO stockings satin 15 denier, they are a great product & a sensational fit. Great staff & help. Thanks Big W 🧑🩰
Your online ordering software is abysmal. I tried EIGHT TIMES to register & order, but was sent in a closed loop every time. Went to Belmont store where THREE staff spent 20 minutes eventually succeeding. I still could not make the order bcos I'd left my card at home. For pity's sake SIMPLIFY your system; in former times one would go to a sales desk & manually order & pay for the desired product. All this technology has become a near-impossible barrier.
The app is shocking. keeps crashing and won't allow me to log in..
good quality and cheap
bigw marketplace terrible services an dodgey customer services would not recommend if you don't want your money pocketed with a staff member claiming you only get back half or nothing at all
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.