WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working21%
43 of the 1 and 2 star reviews.
★★★★★ Awful UX, so many bugs and glitches Scrolling on select boxes reloads the page Everything takes forever to load
★★★★★ I'm getting sick of the same bug that hasn't been fixed for months on the app, I can't stand changing some things on the menu only for me to scroll up and refresh everything and have to start over.
★★★★★ it keep showing me Error everytime i open the menu to edit.
Login and account problems15%
31 of the 1 and 2 star reviews.
★★★★★ Gone from my bank account...
★★★★★ I was trying to reopen my previous account, but the process is extremely slow, possibly due to the fees that need to be waived.
★★★★★ Every day check your account, they steal your money.
No customer support8%
17 of the 1 and 2 star reviews.
★★★★★ when you don't support me as a driver i don't support your company and your apps
★★★★★ difficult to reach merchant support
★★★★★ idk how many time I call representative and have to telling the story from first time gave them my case number and replying will be contact in 24 hrs.
Price and subscription5%
11 of the 1 and 2 star reviews.
★★★★★ was searching to find something to eat,phone would not allow me to place order,2 days later I found I had been charged $27.??
★★★★★ this combined with their activation fee, followed by a separate fee to use their tablet, along with charging a fee for every order, nope!!!
★★★★★ Every day check your account, they steal your money.
Worse after an update5%
11 of the 1 and 2 star reviews.
★★★★★ they never upgrade or update.
★★★★★ Downloaded off the appstore and once logged in, can get past a page where it tells me to update.
★★★★★ How do you take a perfectly good app, update it and make it worse????
Missing features4%
8 of the 1 and 2 star reviews.
★★★★★ I can't change the price,pictures
★★★★★ Lack of security, my account was hacked and uber stopped my payments, got out of Merchant Portal and was never able to sign in again.
★★★★★ It keeps saying I need to logout, but there's no option to even logout.
Slow, laggy, battery3%
7 of the 1 and 2 star reviews.
★★★★★ I was trying to reopen my previous account, but the process is extremely slow, possibly due to the fees that need to be waived.
★★★★★ Awful UX, so many bugs and glitches Scrolling on select boxes reloads the page Everything takes forever to load
★★★★★ this app sucks it always lags and the interface is sooo bad no wounder Ubereats is falling so bad this is one of the very many reasons why!
Wrong or poor results2%
5 of the 1 and 2 star reviews.
★★★★★ Doesnt let you login, useless app.