having problems connecting earbuds and they fail to mention the translation is a paid subscription otherwise they are just selling overpriced earbuds
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 319 reviews on the United States Google Play, Oct 24, 2019 to Oct 20, 2026: 72% are 1 or 2 stars. Open a theme to read what people wrote.
56 of the 1 and 2 star reviews.
★★★★★ having problems connecting earbuds and they fail to mention the translation is a paid subscription otherwise they are just selling overpriced earbuds
★★★★★ junk, don't waste your money.
★★★★★ DO NOT WASTE YOUR MONEY ON TIMEKETTLE.
42 of the 1 and 2 star reviews.
★★★★★ having problems connecting earbuds and they fail to mention the translation is a paid subscription otherwise they are just selling overpriced earbuds
★★★★★ doesn't work unless connected then not well
★★★★★ Garbage App and Product The app doesn't work and there isn't any translation.
29 of the 1 and 2 star reviews.
★★★★★ I waited for 40 min to chat online with Tech Support and nothing happened very bad.Customer service.I also called on the telephone answers were very short , half english , very poor professional handling it after I…
★★★★★ Instead of tech support they will tell you to get a new device.
★★★★★ Chat support is unresponsive and email support giving only standard template responses to dish you off, treating users like idiots.
24 of the 1 and 2 star reviews.
★★★★★ not able to access ai feature due to i have the wrong buds to do so.
★★★★★ w4pro without the case they're useless for that reason alone 2 stars 🌟 the connectivity issue makes you want to throw them away..............
★★★★★ trash, complete waste of time and money, you can't carry-on a conversation with a three year old, instructions are veg, the app useless you have to go to you tube to figure out how to use them and then u figure out it…
11 of the 1 and 2 star reviews.
★★★★★ You can't believe how slow the response is & how unreliable.
★★★★★ A little difficult to get used to the time lag.
★★★★★ translator is slow, sometimes will not charge, customer service will not respond to inquiries
11 of the 1 and 2 star reviews.
★★★★★ terrible and customer service refuse to call you back or replace the languages after you paid for he update takes away after updating
★★★★★ I've updated everything just in case but nope.
★★★★★ app bugged, no fix update.
9 of the 1 and 2 star reviews.
★★★★★ I was very happy with it for about 3 months and now the app keeps crashing after i make a selection
★★★★★ Also it will crash if you click the speaker icon before it's done translating the text.
★★★★★ Both cause app to crash after few minutes of translation.
8 of the 1 and 2 star reviews.
★★★★★ lost one time kettle ear buds which makes whole system not work.
★★★★★ I lost the case that initial night.
★★★★★ English USA lost its voice for some reason, Earbuds are quiet at max volume for both, app disconnects,
8 of the 4 and 5 star reviews.
★★★★★ I really love this app this is finally The Future Has Arrived it has a bit of a delay but they're working on that and with app updates that will clear up soon but it's accurate it's amazing and now language barriers…
★★★★★ while it wo y like be nice if both ear buds worked together, the Timekettle works well.
★★★★★ Works great when it works.
6 of the 4 and 5 star reviews.
★★★★★ This app is excellent and helpful and do all my translations!!
★★★★★ Received W2 edge, fabulous, allow location helps when travelling.
★★★★★ Helps my maternal & paternal family communicate
4 of the 4 and 5 star reviews.
★★★★★ Layout and interface are easy to understand, and the translation engines are awosme.
★★★★★ Easy to go and hear the many different languages that are all around you and understand what is said in my language.
★★★★★ It was as simple as that.
4 of the 4 and 5 star reviews.
★★★★★ very fast and good translator
★★★★★ Just received the new time kettle wt2 edge, I have to say the this thing out of the box worked flawlessly and the simultaneous translation is so quick it's mind-blowing.
★★★★★ Update: customer service was fast and fixed my problem.
4 of the 4 and 5 star reviews.
★★★★★ Greatest customer service I've ever experienced
★★★★★ Please keep up the good work and support the app.
★★★★★ Update: customer service was fast and fixed my problem.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
having problems connecting earbuds and they fail to mention the translation is a paid subscription otherwise they are just selling overpriced earbuds
unintuitive app design. The translation is incomplete or the speech detection is imperfect. The Zero hardware seems pointless when the phone already has a built in microphone. and the AI feature didn't work at all.
doesn't work unless connected then not well
give back the text ability. my friend is mute 🤐
poor translating in real world situation. it must only be for office meetings. with AI technology you think that this thing would be a lot better for how much it costs!!
google translate 4 times faster. lost one time kettle ear buds which makes whole system not work. plus the voice is honestly annoying as heck for certain words. also they slip out of my ears compared to every other earbud ive ever used in decades... Wasted $200
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