They've hidden public reviews so you can't see why restaurants are rated as they are, and restaurants display AI generated images that don't represent the food anymore
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Jun 29, 2025 to Oct 21, 2026: 69% are 1 or 2 stars. Open a theme to read what people wrote.
83 of the 1 and 2 star reviews.
★★★★★ My rating was two stars, but I tried to use support for help and it is really bad support.
★★★★★ i tried to contact the chat assistance which is only ai and pretend it doesn't understand you want to talk to a human.
★★★★★ When I contacted customer support, they completely dismissed the issue, refused a refund, and refused to investigate the driver.
60 of the 1 and 2 star reviews.
★★★★★ It is impossible to tell what anybody is selling, what the quality is, if it's a real restaurant or some ghost restaurant scam.
★★★★★ the price they advertise with is never the real price.
★★★★★ They're forcing it down our throats and charging us for it when literally no one asked for it.
40 of the 1 and 2 star reviews.
★★★★★ The automatically added AI images not only look absolutely disgusting, they are completely useless and can easily be misleading.
★★★★★ What is with all the fake AI-generated images of "food"?
★★★★★ Don't even get me started on the wrong waiting time for delivery.
18 of the 1 and 2 star reviews.
★★★★★ Discount codes are not working even if I get them via mail
★★★★★ Terrible service and buggy software.
★★★★★ Please fix this bug as it's highly annoying.
15 of the 1 and 2 star reviews.
★★★★★ Constant notifications with ads no way to turn it off
★★★★★ the expected delivery times are always wrong and there's no way to get an update in the app
★★★★★ they stole me with more than 60 euro of two orders never received, there is no way to contact customer service or anything, better use Uber eats
11 of the 1 and 2 star reviews.
★★★★★ Login doesn't work with GrapheneOS
★★★★★ can't even login, all it says is that something went wrong.
★★★★★ used to be good, haven't used for a while, thought I'd give it a try again, but can't see the reviews of people anymore, and can't order without making an account?
10 of the 1 and 2 star reviews.
★★★★★ I've lost my trust in them.
★★★★★ I lost money and neither the place nor thuisbezorg is willing to help me with this confusing system problem.
★★★★★ Didn't deliver my last order at all, after that support disappeared.
9 of the 1 and 2 star reviews.
★★★★★ The app has been decent, but the recent update with AI images of food is very misleading.
★★★★★ Force me to update the app for no reason?
★★★★★ App silently updated all images for restaurants to AI generated images...
7 of the 4 and 5 star reviews.
★★★★★ fast, easy and just generally good.
★★★★★ good sushi and always fast delivery
★★★★★ Burgers were delicious, fast delivery
6 of the 4 and 5 star reviews.
★★★★★ fast, easy and just generally good.
★★★★★ Easy to use, clear amd reliable.
3 of the 4 and 5 star reviews.
★★★★★ This is the best place for having quality and fresh chicken!
2 of the 4 and 5 star reviews.
★★★★★ helpful to find quickly what I want
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
They've hidden public reviews so you can't see why restaurants are rated as they are, and restaurants display AI generated images that don't represent the food anymore
The AI pictures look disgusting. Worthless app now
there are scammers ' restaurants asking ridiculous amount of money example minimum 35 euro for a order on the top of that comes order delivery cost thats in total more then 45 euro for food ' no thanks all Macdonalds needs to get checked including the staff & manager ' these restaurants aren't taking delivery orders on time shop is open for delivery but they not taking orders.? hygiene needs to get checked in all restaurants including the prices for minimum orders 35 euro to much
Doet wat het belooft.
AI foto's zijn misleidend. En thuisbezorgd faciliteert dit met zijn nieuwste feature.
it does what it need to do...
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version (Thuisbezorgd.nl).
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.