Easy to use and good layout
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Jul 23, 2026 to Oct 20, 2026: 10% are 1 or 2 stars. Open a theme to read what people wrote.
19 of the 1 and 2 star reviews.
★★★★★ Unfairly closed my account as a sole trader
★★★★★ After a year, still can't open a savings account.
★★★★★ Got me new mobile and tried to login.
9 of the 1 and 2 star reviews.
★★★★★ I was scammed out of my savings while abroad and did not get my money back.
★★★★★ The new device works with all my other bank accounts like Metro, Nationwide, Barclaycard, Virgin Money and Monzo.
★★★★★ Probably the worst British bank for freelancers receiving money from abroad.
9 of the 1 and 2 star reviews.
★★★★★ Support on the app is useless and only answers in template answers.
★★★★★ we have tried everything with customer service and they say they can't do it.
★★★★★ Support offers zero urgency or clear answers.
6 of the 1 and 2 star reviews.
★★★★★ Worse still, the app has become completely unreliable—as of today, I can't even make basic payments because it crashes consistently upon loading or during transactions.
★★★★★ every few days the app crashes then I have to uninstall it then reinstall which has somtimes been a pain as not being able to move monies around waiting for the verification its a nightmare
★★★★★ Even after providing upfront contracts, invoices, and payslips, incoming international transfers face endless delays—and standard BACS or Faster Payments still take up to 4 days while funds sit frozen in review.
5 of the 1 and 2 star reviews.
★★★★★ Support on the app is useless and only answers in template answers.
★★★★★ No other bank asks this, and in this time and age scammers can easily fake selfies or even videos anyway so what's the point.
★★★★★ account opening process is poor quality truncated my given name.
4 of the 1 and 2 star reviews.
★★★★★ does not work on old phone.
★★★★★ It doesn't work with Starling Bank
★★★★★ But I've had two terrible experiences trying to do money transfer abroad; they failed and Starling failed to explain why except blame the other bank and kept the fees.
4 of the 1 and 2 star reviews.
★★★★★ near 900 credit score, "we cannot offer you an overdraft at this time" SIX YEARS IN A ROW, WHAT MORE DO YOU WANT?
★★★★★ Power mad scammers that withhold any credit from international bank transfers.
★★★★★ it works on my OnePlus 10T so must be a token issue between Starling system and my phone.
4 of the 1 and 2 star reviews.
★★★★★ Worse still, the app has become completely unreliable—as of today, I can't even make basic payments because it crashes consistently upon loading or during transactions.
★★★★★ In response to the below, do some actual UX research, with actual humans, read your reviews on here, you will see, at best, it is slow and unresponsive (which isn't handy when every single action requires some response…
★★★★★ They want you to go via their chatbot (human-written FAQ slow to load but chatbot is immediate).
192 of the 4 and 5 star reviews.
★★★★★ Easy to use and good layout
★★★★★ Clearly laid out, efficient & easy to use.
★★★★★ user friendly and perfect
33 of the 4 and 5 star reviews.
★★★★★ great account quick with everything
★★★★★ fantastic bank, fast customer service.
★★★★★ Fast and Efficient service
19 of the 4 and 5 star reviews.
★★★★★ love starling useful for my business
★★★★★ nice app easy to use 👍 and very helpful staff and nice
★★★★★ so easy to use and helpful
18 of the 4 and 5 star reviews.
★★★★★ only thing keeping from 5 stars is crypto support ...
★★★★★ fantastic bank, fast customer service.
★★★★★ customer service is always a positive experience, people who actually listen to my query and really go out their way to help me.
11 of the 4 and 5 star reviews.
★★★★★ Great app, good UI and security Recommend app and the bank
★★★★★ The interface is clean, fast, and completely hassle-free.
★★★★★ S26 running Android 16, One UI 8.5.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
Easy to use and good layout
only thing keeping from 5 stars is crypto support ...
Easy to use and clear.
Great company
good easy to use app
great account quick with everything
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Prices, ranks and reviews are per country. Revenue above is already worldwide.