Very good
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
| Sep 25, 2026 | not in a grossing chart |
| Sep 26, 2026 | not in a grossing chart |
| Sep 27, 2026 | not in a grossing chart |
| Sep 28, 2026 | not in a grossing chart |
| Sep 29, 2026 | not in a grossing chart |
| Sep 30, 2026 | not in a grossing chart |
| Oct 1, 2026 | not in a grossing chart |
| Oct 2, 2026 | not in a grossing chart |
| Oct 3, 2026 | not in a grossing chart |
| Oct 4, 2026 | not in a grossing chart |
| Oct 5, 2026 | not in a grossing chart |
| Oct 6, 2026 | not in a grossing chart |
| Oct 7, 2026 | not in a grossing chart |
| Oct 8, 2026 | not in a grossing chart |
| Oct 9, 2026 | not in a grossing chart |
| Oct 10, 2026 | not in a grossing chart |
| Oct 11, 2026 | not in a grossing chart |
| Oct 12, 2026 | not in a grossing chart |
| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
| Oct 15, 2026 | not in a grossing chart |
| Oct 16, 2026 | not in a grossing chart |
| Oct 17, 2026 | not in a grossing chart |
| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
| Oct 23, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the India Google Play, Aug 31, 2026 to Oct 22, 2026: 92% are 1 or 2 stars. Open a theme to read what people wrote.
157 of the 1 and 2 star reviews.
★★★★★ Shall I mention the log in issue which is more temperamental than my mother in law?
★★★★★ doesn't log me in the dreadful app comes up with an error message even after the password reset, email address is changed and restarted the phone, cleared out cookies and cache, what else should I be doing?
★★★★★ but on top of that their system is so broken i can't even book the redelivery, because it won't recognise my login details (which the website DOES recognise), and for some reason you have to be logged in (data…
118 of the 1 and 2 star reviews.
★★★★★ doesn't log me in the dreadful app comes up with an error message even after the password reset, email address is changed and restarted the phone, cleared out cookies and cache, what else should I be doing?
★★★★★ Royal Mail's bid to be worse than Evri The website is broken and requires Chrome.
★★★★★ but on top of that their system is so broken i can't even book the redelivery, because it won't recognise my login details (which the website DOES recognise), and for some reason you have to be logged in (data…
97 of the 1 and 2 star reviews.
★★★★★ Trying to use this app is horrible, just keeps ending up back at the start Useless.
★★★★★ The guys on the ground I could never fault but this App needs some serious attention as it's completely useless.
★★★★★ The app is completely useless because the Royal mail service is extremely bad.
26 of the 1 and 2 star reviews.
★★★★★ "Sorry, we are unable to update your item name right now.
★★★★★ after confirmation emai my parcel was successfully redirected, the driver still delivered to my house, or updated no able to access location.
★★★★★ The latest tracking number I was provided says it won't likely update for three days, it's a 48 hour service, so poor.
16 of the 1 and 2 star reviews.
★★★★★ To make matters worse, I am unable to update my safe place settings or contact support through the app.
★★★★★ Still no support after several days.
★★★★★ get in contact just sends you to another page and shows different situations instead of an email.
16 of the 1 and 2 star reviews.
★★★★★ I cant change the delivery address to the shop over the road on the app.
★★★★★ I changed the delivery location, i got a confirmation email but they keep delivering to the same location, and there is no option to change anything.
★★★★★ No option available to set delivery preferences on upcoming deliveries or instructions not followed when they are occasionally able to be set.
12 of the 1 and 2 star reviews.
★★★★★ royal mail lost my 3 parcel
★★★★★ requiring information only the sender has) to report a lost parcel.
★★★★★ Have just lost two hours of my life trying to get this to work without success
8 of the 1 and 2 star reviews.
★★★★★ pages not loading properly, postcodes not recognised, tracking not available and as always, no help is available...
★★★★★ App always crashes and logs me out.
★★★★★ Having to constantly re-login as the App seems to crash/grey-out and I need to force-close.
Nothing stands out.
4 of the 4 and 5 star reviews.
★★★★★ however royal mail makes if easy to buy prepaid labels and the app works well with our local parcel box.
★★★★★ The App is working well for me and is very easy to use and track parcels.
2 of the 4 and 5 star reviews.
★★★★★ however royal mail makes if easy to buy prepaid labels and the app works well with our local parcel box.
★★★★★ this app works well, I've sent and tracked parcels with it.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, India Google Play.
Very good
"Sorry, we are unable to update your item name right now. Please try again later."
staff at royal mail accused me of lying when i told them about a function in the app. it told me my parcel was less than 4 stops away, very clearly. it had been counting down all day. my parcel never arrived. when I went to the depo they accused me of lying, saying that the app doesn't provide this type of information. my parcel was "tracked and traced" (until it wasn't) and the app absolutely did tell me how many stops were remaining. disgusting treatment from ground staff.
It's 2026 Royal Mail, can we have an app which works please? Tracking sometimes works, redirecting parcels are hit and miss mostly. Shall I mention the log in issue which is more temperamental than my mother in law?
Very good service with app show when and what time will be delivered nice one royal mail
Redirect parcel to local post office don't work. I redirect few parcels to my local post office and never worked. after confirmation emai my parcel was successfully redirected, the driver still delivered to my house, or updated no able to access location. Royal mail worst than every now.
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.