WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Crashes and freezes13%
11 of the 1 and 2 star reviews.
★★★★★ I like this app but it keeps crashing:( I can barely use it now
★★★★★ in places it freezes and will not go forward.
★★★★★ there's a bug, I can't choose a lesson cuz the app crashes.
Bugs, things not working8%
7 of the 1 and 2 star reviews.
★★★★★ Unfortunately the latest update I received has made it very buggy and it now hangs on me regularly, causing me to quit and reopen the application.
★★★★★ there's a bug, I can't choose a lesson cuz the app crashes.
★★★★★ the videos are glitched and don't play properly for me
Missing features8%
7 of the 1 and 2 star reviews.
★★★★★ As such, I am forced to manually navigate the earlier lessons with no way to actually track my progress.
★★★★★ Overwrites my entire screen so no way to exit except turn off phone.
★★★★★ Unless there is something I'm missing.
Slow, laggy, battery6%
5 of the 1 and 2 star reviews.
★★★★★ why is this app so laggy?
★★★★★ No option to slow the speech down to better understand while developing your listening skills in a new language.
★★★★★ Music and other background noises play distracting from the voices, scenes are full speed with no option to slow down to hear, scenes are random and unrelated.
Wrong or poor results5%
4 of the 1 and 2 star reviews.
★★★★★ im in canada and when i click on a lesson, it tells me I'm in the wrong country and cannot continue.
★★★★★ In response to Radio-Canada's response, this app is still next to useless.
Worse after an update5%
4 of the 1 and 2 star reviews.
★★★★★ Unfortunately the latest update I received has made it very buggy and it now hangs on me regularly, causing me to quit and reopen the application.
★★★★★ Latest update is garbage.
★★★★★ the new update is really pretty but is pretty bad.
Price and subscription3%
3 of the 1 and 2 star reviews.
★★★★★ I hope this isn't paid for by our taxes, what a waste of money.
★★★★★ Seriously thinking of cancelling app after a few days but really want to relearn my French.
★★★★★ This is a waste of time and gov't money.
Login and account problems3%
3 of the 1 and 2 star reviews.
★★★★★ Apparently you need to create a new account with a different email address, LOL.
★★★★★ Does not create an account or a profile, so is not portable and works only on the phone on which it is installed.
★★★★★ I hate the choice of avatars and apparently you have to choose one to create an account and use the app.
