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NHS App icon
GOOGLE PLAY

NHS App

NHS Digital · Medical · United States store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
3.4 of 5
50.5K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in a grossing chart in any country we track, so there is no rank to estimate from. Most unranked apps earn far less than charted ones, often close to nothing.
LIFETIME INSTALLS (GOOGLE)
23.7M
About 370K per month on average since launch
RATINGS
50.5K
AVG RATING
3.41
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
31d ago
RELEASED
Jun 25, 2021
CONTENT RATING
Everyone

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
101 reviews / week
  • Trendrising
  • Recent reviews average3.1 stars
  • Recent 1 and 2 star share45%
From the latest 500 written reviews, covering 35 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
49.6K ratings
5★50%
4★8%
3★9%
2★3%
1★31%

What users want

From the latest 500 reviews on the United States Google Play, Sep 17, 2026 to Oct 21, 2026: 45% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems22%

50 of the 1 and 2 star reviews.

★★★★★ I'm trying to finish setting up my account, it wants I'd, fine, it won't open camera or let me upload an image.
★★★★★ Unable to log in they keep sending code to my old telephone number have recently changed my number and have informed my GPS surgery of the change
★★★★★ Reviewers only give the new update one star and the app won't let me log in until I update it!
Worse after an update9%

21 of the 1 and 2 star reviews.

★★★★★ Said to update my phone but it won't let me so what do I do now
★★★★★ it does not work it stopped working since last update on 25.9.26 and now cannot use this app
★★★★★ Reviewers only give the new update one star and the app won't let me log in until I update it!
Bugs, things not working8%

19 of the 1 and 2 star reviews.

★★★★★ it does not work it stopped working since last update on 25.9.26 and now cannot use this app
★★★★★ A brand new App should be introduced, including bug fixes.
★★★★★ it just goes round in a broken blue circle.
Wrong or poor results7%

15 of the 1 and 2 star reviews.

★★★★★ Core personal data is wrong/ not input yet.
★★★★★ Frustrating, can't install new version, useless system.
★★★★★ I actually tried their 'support' and got nothing but useless AI bot replies.
Crashes and freezes6%

13 of the 1 and 2 star reviews.

★★★★★ I'm trying to finish setting up my account, it wants I'd, fine, it won't open camera or let me upload an image.
★★★★★ keeps crashing have to reinstall every 3rd 4th time of using the app very annoying!
★★★★★ terrible app, clunky, won't load half the time
No customer support3%

7 of the 1 and 2 star reviews.

★★★★★ I actually tried their 'support' and got nothing but useless AI bot replies.
★★★★★ If you need to book an appointment now, contact your GP surgery directly.
★★★★★ I am an 84 year old man who needs regular contact with hospitals for various reasons.
Lost data, sync, backup3%

6 of the 1 and 2 star reviews.

★★★★★ I've check my permissions, cleared cache, deleted and redownloaded.
★★★★★ What the hell has gone on with this app worked for years after an update all I get is We do not know which website or app you are trying to access deleted and reinstalled 5 times and still the same, absolute rubbish now
★★★★★ I've deleted my account and verified it again, had the surgery reset there side.
Missing features2%

5 of the 1 and 2 star reviews.

★★★★★ The total lack of a native dark theme proves the developers completely disregard basic accessibility.
★★★★★ not easy to navigate, and no way to add a note to my GP surgery to accompany my medication request, or to make an early request for medication e.g.
★★★★★ I ordered a prescription but when it came one of the meds was missing.
WHAT THEY ASK FOR
  • So easy to check so many things especially reordering repeat prescriptions, should have been available a long time ago👍 5★, Oct 21, 2026
  • This app needs a notification icon in a corner so that users would know there's a new message or a new movement (prescription or test results). 2★, Oct 19, 2026
  • and the functions you need are not there and so you have to call to make those changes which is a complete waste of time for employees of the nhs. 1★, Oct 19, 2026
  • excellent service,can see all I want about my health. 5★, Oct 14, 2026
  • not easy to navigate, and no way to add a note to my GP surgery to accompany my medication request, or to make an early request for medication e.g. 2★, Oct 11, 2026
  • wish it was easier to open 5★, Oct 9, 2026
  • Needs more history information so you can track and chase things more easily. 2★, Oct 5, 2026
  • The app is bad and needs a complete overhaul. 1★, Sep 23, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
won't let8cannot access5won't open3keeps crashing3absolute rubbish3gp surgery3access my account3
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use37%

95 of the 4 and 5 star reviews.

★★★★★ So easy to check so many things especially reordering repeat prescriptions, should have been available a long time ago👍
★★★★★ easy to use for a 74 year old,
★★★★★ excellent app, updates regularly, easy to navigate
Useful, it helps8%

20 of the 4 and 5 star reviews.

★★★★★ excellent app and very helpful
★★★★★ Quick and easy, very helpful.
★★★★★ very useful and works seamlessly.
Fast5%

14 of the 4 and 5 star reviews.

★★★★★ Quick, easy and efficient.
★★★★★ It's responsive, but not fast, which suits me very well.
★★★★★ Quick and easy, very helpful.
Accurate, great results1%

2 of the 4 and 5 star reviews.

★★★★★ Awesome And Excellent quality 👌 Service

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United States Google Play.

★★★★★Oct 21, 2026

Much is good about the App and it's easy to navigate with a little regular use. But there is no response to comments or feedback. I have no doubt the surgery don't read the feedback pertaining to their problems, but there's no point in sending notifications and offering booking that has no availability or capacity. Either pay attention to the request or remove the feedback option. And for the surgery; please stop sending offers for vaccines I've already had at your advice - maintain your records

★★★★★Oct 21, 2026

Unable to use. Will not connect. Have to uninstall then install again. Rubbish

★★★★★Oct 21, 2026

So easy to check so many things especially reordering repeat prescriptions, should have been available a long time ago👍

★★★★★Oct 21, 2026

very good

★★★★★Oct 21, 2026

it does help, but you face horrendous problems when developing/ inputting data whilst using it. Core personal data is wrong/ not input yet. Great idea, needs proper management to succeed. GP's surgeries need viewing to stop them from not changing medications "until they get it in writing" attitudes. --- Just received a response with a link - the link doesn't take you anywhere! a data/ software company that doesn't know how to attach working links?!#& OMG.....

★★★★★Oct 21, 2026

useless app. I'm trying to finish setting up my account, it wants I'd, fine, it won't open camera or let me upload an image. I click the button and nothing. I've check my permissions, cleared cache, deleted and redownloaded. nothing works.

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

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Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

nhs15nhs services11services9surgery6access5health4nhs gives3access nhs3services people3log3through3manage3messages3gives2way2appointments2information2people2securely2

What's new in 6.5.0

We've fixed several bugs.

Store description

The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision. Receive messages ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages. Manage services for other people --------------------------------- You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery. Log in securely --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services. If your Android device supports fingerprint, face or iris recognition, you can use it to log in, every time you use the app.

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.