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Mobily App icon
GOOGLE PLAY

Mobily App

Mobily · Tools · United Kingdom store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
3.6 of 5
283.8K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in a grossing chart in any country we track, so there is no rank to estimate from. Most unranked apps earn far less than charted ones, often close to nothing.
LIFETIME INSTALLS (GOOGLE)
14.3M
About 79K per month on average since launch
RATINGS
283.8K
AVG RATING
3.60
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
9d ago
RELEASED
Oct 16, 2011
CONTENT RATING
PEGI 3

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · GOOGLE PLAY ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
43 reviews / week
  • Trendfalling
  • Recent reviews average1.9 stars
  • Recent 1 and 2 star share76%
From the latest 500 written reviews, covering 81 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
283.2K ratings
5★54%
4★11%
3★4%
2★3%
1★28%

What users want

From the latest 500 reviews on the United Kingdom Google Play, Aug 3, 2026 to Oct 21, 2026: 76% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working20%

76 of the 1 and 2 star reviews.

★★★★★ pathetic 🤢, just switched to mobily because of others no coverage in my area, kind of regret it the app doesn't work at all even simple login is hard
★★★★★ very bad.app I'd verification Unable to fetch Data error I'm try to.
★★★★★ this app data packages bug not showing data balance
Login and account problems19%

71 of the 1 and 2 star reviews.

★★★★★ application problem can't login otherwise Internet services are good
★★★★★ User experience is so horrible it's like you guys don't have full-time testers or developers 😅 Every app interaction requires sign in & sign in isn't easy Everytime I have to enter my iqama number to get an OTP to…
★★★★★ pathetic 🤢, just switched to mobily because of others no coverage in my area, kind of regret it the app doesn't work at all even simple login is hard
Slow, laggy, battery6%

21 of the 1 and 2 star reviews.

★★★★★ slow and laggy, need more improvements and more details about my paln, also activation of some services, now I can't pay my bill with a card.
★★★★★ recently the app has become too slow and not responding, I need to force close several times just to view my dashboard.
★★★★★ The worst experience with this app, I was trying to recharge but it is loading like anything, eventually it's asked again to verify my data , I tried that also not working
Price and subscription5%

19 of the 1 and 2 star reviews.

★★★★★ I recharged my mobily sim yesterday and now it's just half of the money I recharged.i don't recommend it if it keeps on deducting our money without explanation.
★★★★★ the mobile app is not working showing error cannot fetch data i am not able to loging to check the details of my account and subscription
★★★★★ better to keep it light and simple another issue, I suggest enabling the app works off-line, as I am out of the internet and to reactivate my subscription I also need internet!!
Worse after an update4%

17 of the 1 and 2 star reviews.

★★★★★ please change it to new update
★★★★★ after the update i cannot log in to my account anymore, will it be fixed
★★★★★ After last update can't recharge through this app.
No customer support4%

15 of the 1 and 2 star reviews.

★★★★★ not sure why they keep recommending app for support when it's clearly not built for it.
★★★★★ and I there is no way to talk with customer service representatives
★★★★★ Customer support is really bad
Crashes and freezes4%

14 of the 1 and 2 star reviews.

★★★★★ The app crashes a lot I can't even login.
★★★★★ recently the app has become too slow and not responding, I need to force close several times just to view my dashboard.
★★★★★ cant log in, the app crashes alot..
Wrong or poor results2%

9 of the 1 and 2 star reviews.

★★★★★ Finally i did convert my sim to other network due to this useless app.
★★★★★ whenever I open it,it shows something went wrong.
★★★★★ I gave it more than one chance but it's useless..
WHAT THEY ASK FOR
  • The app need more improvement difficult to use even using correct user id password even showing incorrect password 1★, Oct 15, 2026
  • slow and laggy, need more improvements and more details about my paln, also activation of some services, now I can't pay my bill with a card. 1★, Oct 4, 2026
  • we need a dark mode in the app plz, and when I try to recharge via Mada it just won't accept. 3★, Aug 9, 2026
  • Now I want to cancel my Mobily pay for good but the representative said I need to have zero balance and I have 0.03. 1★, Aug 6, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
fetch data27unable to fetch23customer service10bad experience9please fix8please try7
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use2%

2 of the 4 and 5 star reviews.

Fast2%

2 of the 4 and 5 star reviews.

★★★★★ mashallah this app very fast service thankx you

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, United Kingdom Google Play.

★★★★★Oct 21, 2026

عمليات الدفع دائما التعطل عيب والله

★★★★★Oct 21, 2026

تطبيق وحش جدا ومابيشتعلش أصلا وشبكتهم زفت

★★★★★Oct 20, 2026

I have a problem to login with my user and password it keep saying unable to fetch data try again later

★★★★★Oct 20, 2026

لا يعمل. شركة بهذا الحجم تطبيقها الرسمي لا يعمل. المتجر مافيه تحديث وحذفت بيانات التطبيق وحاولت لكن لا يعمل. يوصل لل OTP وبعدها يوقف. 4 أيام على الأقل على هالحالة.

★★★★★Oct 20, 2026

ضبطو البرنامج يرحم والدينكم كل شوي ( حدث خطاء )

★★★★★Oct 20, 2026

worst experience with this internet provider, my 1 months 75 riyal package suddenly gone before I used it!! plus it's so hard to renew package every single time !

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

mobily3take2services2include2features2through2latest2support2

What's new in 5.6.3

• Enjoy a refreshed Mobily Store experience with a new look and feel. • Discover our latest Shamel plans with a fresh new look, clear benefits, and an easy subscription journey. • Get a new number or keep your existing one — the choice is yours. • Explore and purchase the latest devices with flexible financing options, all through the Mobily App. • Verify your ID with ease and enjoy full control of all your Mobily numbers in one place.

Store description

Take control of your Mobily products and services with the all-new Mobily App. Updated to include a modern, clean and highly intuitive look and feel, Mobily App streamlines your account management experience giving you fast access to all your important account info and more. With new features and improvements added regularly, you’ll be able to do more than ever before. Our great new features include: •Payments & Recharges Made Easy - Pay your bills and recharge easily using a variety of debit and credit cards through our smart and secure app. •Shopping on Demand - Get the latest smartphone, new line, sim, or fiber delivered right to you. •Simple Subscriptions - Find the best and latest offers on packages, services, and add-ons and quickly subscribe/unsubscribe with one click. •Delightfully Helpful Support - Talk to a real human through our social media support channels and sit back and relax whilst we take care of all your communication needs. •All Your Lines in One Place - Manage all your numbers under one account simply and securely. And many more to come.

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.

United StatesGermanyJapanBrazilIndia

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