Make sure your drivers are reading the order notes. Sometimes customers order from one location to be delivered to a different location and phone number.
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
| Sep 25, 2026 | not in a grossing chart |
| Sep 26, 2026 | not in a grossing chart |
| Sep 27, 2026 | not in a grossing chart |
| Sep 28, 2026 | not in a grossing chart |
| Sep 29, 2026 | not in a grossing chart |
| Sep 30, 2026 | not in a grossing chart |
| Oct 1, 2026 | not in a grossing chart |
| Oct 2, 2026 | not in a grossing chart |
| Oct 3, 2026 | not in a grossing chart |
| Oct 4, 2026 | not in a grossing chart |
| Oct 5, 2026 | not in a grossing chart |
| Oct 6, 2026 | not in a grossing chart |
| Oct 7, 2026 | not in a grossing chart |
| Oct 8, 2026 | not in a grossing chart |
| Oct 9, 2026 | not in a grossing chart |
| Oct 10, 2026 | not in a grossing chart |
| Oct 11, 2026 | not in a grossing chart |
| Oct 12, 2026 | not in a grossing chart |
| Oct 13, 2026 | not in a grossing chart |
| Oct 14, 2026 | not in a grossing chart |
| Oct 15, 2026 | not in a grossing chart |
| Oct 16, 2026 | not in a grossing chart |
| Oct 17, 2026 | not in a grossing chart |
| Oct 18, 2026 | not in a grossing chart |
| Oct 19, 2026 | not in a grossing chart |
| Oct 20, 2026 | not in a grossing chart |
| Oct 21, 2026 | not in a grossing chart |
| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the Brazil Google Play, Apr 23, 2022 to Oct 21, 2026: 73% are 1 or 2 stars. Open a theme to read what people wrote.
28 of the 1 and 2 star reviews.
★★★★★ ระบบ โอนคะแนน ห่วย error link pointx ไม่ได้
★★★★★ the app is super buggy, it took me five attempts to enter the delivery address.
★★★★★ This is a horrible app, so many bug.
28 of the 1 and 2 star reviews.
★★★★★ แอพแย่มาก โหลดมา จะสมัคร ก็ใช้งานไม่ได้ตั้งแต่ขั้นตอนสมัครและส่ง OTP แล้ว
★★★★★ งง กับตัว application ของเค้ามาก คือมันไม่สามารถเช็คสถานะการจัดส่ง หรือ รายการที่สั่ง ใน app ได้ โทรไปหา call center เค้าบอกให้เรา Log out เเล้ว Log in ใหม่เเล้วจะดูได้ เเต่ทำตามเเล้วก็ยังไม่ได้ ลบแอปเเล้วติดตั้งใหม่…
★★★★★ it actually was a perfect app before but now it not knoe me everytime I login so I have to do the whole procedure again and again.
19 of the 1 and 2 star reviews.
★★★★★ No wayvto cancel the order.
★★★★★ The store usually calls to say they haven't got stock and cancels the order.
★★★★★ Got cancelled without reason.
19 of the 1 and 2 star reviews.
★★★★★ UPDATE: Stuck at processing for more than an hour.
★★★★★ delivery addres or place is very poor organized in the app and very difficult to update the correct address which lead to misunderstanding in this area.
★★★★★ I stopped ordering and going to Lotus since they made this useless update.
18 of the 1 and 2 star reviews.
★★★★★ Very stupid with more bugs, and very slow working...
★★★★★ Very slow during checkout.
★★★★★ Slow response and no resolution.
18 of the 1 and 2 star reviews.
★★★★★ some product information is wrong.
★★★★★ I stopped ordering and going to Lotus since they made this useless update.
★★★★★ Try to contact call centre to help also useless.
10 of the 1 and 2 star reviews.
★★★★★ frozen vegetables arrive totally thawed.
★★★★★ they bag frozen foods together with non-frozen foods, and they don't even close the bag.
★★★★★ I wish Tops and BigC would deliver to my location so I could ditch Lotus (by the way, don't order frozen food for the next day, it will arrive unfrozen because LOTUS IS NOT EQUIPPED TO DELIVER FROZEN FOOD, BIG JOKE IN…
10 of the 1 and 2 star reviews.
★★★★★ Try to contact call centre to help also useless.
★★★★★ Installed, tried to register with my phone number, it gives an error message, have to call a customer service number where no one speaks English.
★★★★★ Called hotline, visit customer service no use and ask me send email.
4 of the 4 and 5 star reviews.
★★★★★ Easy to use, find what I need, make payment.
★★★★★ Registration was easy and quick.
★★★★★ Easy to use but some goods are not listed
3 of the 4 and 5 star reviews.
★★★★★ Registration was easy and quick.
3 of the 4 and 5 star reviews.
★★★★★ Love the Free delivery service
★★★★★ สะดวก ใช้ง่าย มีให้เลือกทั้งจัดส่งทันทีหรือถ้าซื้อเยอะก็ใช้บริการจัดส่งวันถัดไปถือว่าเร็วเลยนะ ซื้อวันนี้ได้พรุ่งนี้ อีกทั้งสินค้าก็มีให้เลือกซื้อเยอะมาก ราคาสินค้าก็คุ้มค่า…
★★★★★ Free delivery with no minimum for both services, same day and next day.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Brazil Google Play.
Make sure your drivers are reading the order notes. Sometimes customers order from one location to be delivered to a different location and phone number.
Easy to use, find what I need, make payment.
I spend a lot of time switching between my purchase history and the items available in the store. Every time I go back and forth I have to reset the delivery method it's awkward. items displayed are frequently unavailable so half of the time when I put something in the cart it's not actually available so I end up wasting a lot of time
แอพปิดเองอัตโนมัติ
bad
Recently very unreliable, there was an outage for a week. Now it lists items that are unavailable. Evem when they show up as available, after order I get a call and get to know items are unavailable. UPDATE: Stuck at processing for more than an hour. No wayvto cancel the order.
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Prices, ranks and reviews are per country. Revenue above is already worldwide.