What users want
From the latest 500 reviews on the Japan Google Play, Sep 24, 2022 to Aug 30, 2026: 29% are 1 or 2 stars. Open a theme to read what people wrote.
WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Worse after an update19%
28 of the 1 and 2 star reviews.
★★★★★ this new update is very annoying.
★★★★★ mabagal mag update, 2star dati ngyon 1 nalang kc mas lalong pumangit
★★★★★ may exp pa ako na di ko naman na pick up kase wala stock si seller tapos sa hb hinahanap anong klaseng update yan.
Bugs, things not working11%
16 of the 1 and 2 star reviews.
★★★★★ hi jab me multiple parcel select ker k onhe fail kerta hon to ye next page per to le jata he per koi reason select NAHI HOTA or multiple parcel at once failed NAHI ker pate hum kindly iska koi solution
★★★★★ app bebal, berapa banyak kali download epod lepastu fail better upgrade la kau punya software app kau ni teruk sangat gamaknya
★★★★★ this app is not good enough, the epod is already correct but detected error...
Slow, laggy, battery7%
10 of the 1 and 2 star reviews.
★★★★★ Phone turns out supper laggy and drains the battery real quick.
★★★★★ Always lag time using it.....
★★★★★ always lag causes my phone to over heat.
Login and account problems4%
6 of the 1 and 2 star reviews.
★★★★★ Why do I need to log in if I just want to check tracking?
★★★★★ •parcel Description along with price should be indicated for verification •enable sorting of customer name(info) make it customizable so we can sort according to route •enable offline mode so we can still access total…
★★★★★ tatapusin qoh lang mga huhulugan qoh sa lazada buburahin qoh na account qoh dun costumer service nyo palapak d man lang makasagot sa tanong end chat na agad d na qoh oorder sa lazada
No customer support3%
5 of the 1 and 2 star reviews.
★★★★★ •Name/Address/contact number in 1 column.
★★★★★ I have contacted you guys to your suck customer support and appealing or disputing for it, yet they can't do nothing, I've been a loyal customer to you guys for so many years now, and then this thing happen, you are…
★★★★★ Until now no movement for my package and nowhere to contact them.
Wrong or poor results2%
3 of the 1 and 2 star reviews.
★★★★★ There are legit official stores here & honest sellers but there are also fake & scammers stores & sellers here.be smart customers.
Missing features2%
3 of the 1 and 2 star reviews.
★★★★★ yung parcel nabaril naman lahat sa seller pag dating sa hub may missing parcel daw kami ibig sabihin may problema yung apps kapag ibinababana namin.
★★★★★ Then at the end of the day the status changes to Unreachable, lack time to deliber and WORST, it would state that cannot deliver anymore.
WHAT THEY ASK FOR
- Please Add A Options That Can Show and review All Of Rider Monthly Progress That How Many Pacrel Delivered And And How Much Percentage Is Going Daily And Monthly Rasheio Please...... 5★, Oct 1, 2025
- please make dark mode.. 1★, Aug 30, 2025
- To text them all you need atleast 30 minutes or more i hope you could make it happen.. 4★, Feb 25, 2025
- and also for the tagging pls add a rider cant attemp due to short of time.. 4★, Feb 25, 2025
- Hi developer, this app so easy to use, but I wish you fix some bugs, this bug was so annoying when we deliver the package and this app force logout, and it wasn't easy to re-login when using mobile data, when use wifi… 5★, Feb 6, 2024
- (2) Sir please please add new (sheet close button) please please 🙏🙏🙏🙏🙏 Sir I'm new hair in draz Rider (KLP) Branch sir your workers not properly work with new Riders please Chak my performance 79.80 % please sir… 1★, Nov 10, 2023
WORDS THAT KEEP COMING UP IN BAD REVIEWS
please fix4asking to update4di ko3play store3update available3keep asking3new update3
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Useful, it helps1%
5 of the 4 and 5 star reviews.
★★★★★ Very helpful and benefits
★★★★★ Easy to use and very helpful application
★★★★★ very very useful apps i like it.
Fast1%
5 of the 4 and 5 star reviews.
★★★★★ It is good and fast delivery
Easy to use1%
4 of the 4 and 5 star reviews.
★★★★★ Hi developer, this app so easy to use, but I wish you fix some bugs, this bug was so annoying when we deliver the package and this app force logout, and it wasn't easy to re-login when using mobile data, when use wifi…
★★★★★ Easy to use and very helpful application
Accurate, great results1%
4 of the 4 and 5 star reviews.
★★★★★ Maganda maaasahan Quality
★★★★★ I like lazada because is nice and past to deliver and good quality.
★★★★★ Good quality and More Free shipping very good much sale
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
