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GOOGLE PLAY

(구)하나원큐 – 종료 예정

Hanabank · Finance · Japan store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
3.1 of 5
35.6K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in any grossing chart, and it sells nothing in the store (no in-app purchases, free download). Any revenue comes from ads or payments outside the store, which we can't see.
LIFETIME INSTALLS (GOOGLE)
13.4M
About 137.5K per month on average since launch
RATINGS
35.6K
AVG RATING
3.14
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
Yes
LAST UPDATE
9d ago
RELEASED
Sep 11, 2018
CONTENT RATING
Rated for 3+

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
0.4 reviews / week
  • Trendsteady
  • Recent reviews average2.8 stars
  • Recent 1 and 2 star share52%
From the latest 178 written reviews, covering 2957 days.
RATING BREAKDOWN
35.6K ratings
5★45%
4★8%
3★4%
2★2%
1★41%

What users want

From the latest 178 reviews on the Japan Google Play, Sep 17, 2018 to Apr 13, 2026: 52% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems6%

6 of the 1 and 2 star reviews.

★★★★★ I tested both Toss and mobile phone verification, and both failed.
★★★★★ I need this app in order to pay my taxes, but I can't verify myself because it doesn't take foreign registration cards.
★★★★★ Takes up to 10min to just show the login screen...
Bugs, things not working5%

5 of the 1 and 2 star reviews.

★★★★★ not working today why please maintain
★★★★★ I'm trying to use 간편인증 (simple authentication), but it doesn't work.
★★★★★ Frequent network error messages while other banking apps work well.
Price and subscription4%

4 of the 1 and 2 star reviews.

★★★★★ Despite holding your money without cause, they refuse to take responsibility, offering only vague instructions to “wait” with no deadline, no process, and no accountability.
★★★★★ Am now transferring money via KakaoPay instead.
★★★★★ Why I can't send money to my other account?
Slow, laggy, battery4%

4 of the 1 and 2 star reviews.

★★★★★ Slow enough to test your patience.
★★★★★ What's the reason it just shows loading page and stuck?
Crashes and freezes3%

3 of the 1 and 2 star reviews.

★★★★★ They can arbitrarily freeze your funds without any legal basis—no police involvement, no court order, and no official report.
★★★★★ The app freezes every single time I try to use it.
Worse after an update2%

2 of the 1 and 2 star reviews.

WHAT THEY ASK FOR
  • I hope you add english as a second language 3★, May 20, 2025
  • I love this app but please add English language 5★, May 14, 2021
  • Yea ok you made a new and improved app, but why can't you add the English language option. 3★, Aug 26, 2020
WORDS THAT KEEP COMING UP IN BAD REVIEWS

Nothing stands out.

WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use7%

5 of the 4 and 5 star reviews.

★★★★★ Useful and easy processing
★★★★★ Easy to open the app using face id 😊
Looks great4%

3 of the 4 and 5 star reviews.

★★★★★ Nice but could use of an English version and simpler interface
★★★★★ Ui개편후 가끔 무한로딩에 빠지네요 s21 ultra 인데...

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Japan Google Play.

★★★★★Apr 13, 2026

벌레

★★★★★Mar 23, 2026

제대로된 공지 없이 앱 아이콘 바꾸시고, 지금은 접속도 상당히 불량한 상태. 사용자로하여금 폰 설정을 다시하고 접속하라는 팝업안내창을 띄워댐. 안그래도 보안 민감한 금융권 앱이 이렇게 사용자로하여금 불편 겪게 하면 어떻게합니까. 그간 하나원큐 별 애로사항 없이 잘 썼는데, 최근들어 이러는 이유가 뭐죠? 혹시 의사결정권자분들 교체되셨나, 이런 의문도 들게하네요. 하나은행 이용 다시 생각케 합니다.

★★★★★Mar 20, 2026

(구)하나은행은 마요? 앱 또 바꿔요?

★★★★★Mar 19, 2026

not working today why please maintain

★★★★★Feb 27, 2026

Best financial service in korea

★★★★★Feb 9, 2026

I’m trying to use 간편인증 (simple authentication), but it doesn’t work. I tested both Toss and mobile phone verification, and both failed. Toss and mobile phone authenticates successully. Error message shown: “토스 본인인증 결과조회에 실패했습니다. 잠시 후 다시 시도해주세요.” Error code: error

Store screenshots

ScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

No App Store ads in the EU
None in the last 90 days.

Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version ((구)하나원큐 – 종료 예정).

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

hana10etc8optional7hana bank6access permissions6permissions6please5access5information5service5partner services5services etc5bank4storage4notifications4mobile phone3notifications etc3version higher3visual ars3ars service3phone3partner3services3ars3

What's new in 2.76

기타 사용성 개선

Store description

■ NEW Hana 1Q App Launch Announcement The NEW Hana 1Q, which is faster and offers more benefits than the app you are currently viewing, has been launched. Please search for "Hana Bank" or "Hana 1Q" to download and use the app. Participate in the NEW Hana 1Q Housewarming Event and win lucky prizes! To access the new Hana 1Q, please click https://play.google.com/store/apps/details?id=com.hanabank.oqf. ■ Guide to Access Permissions for Hana ONEQ App - Phone (Required): Verification of mobile phone information and member verification, etc. - Storage (Required): Storage of accredited certificates, OS tampering checks, storage of images/photos, etc. - Location Information (Optional): Finding branches, queue number storage, payment method selection, overseas usage notifications, partner services, etc. - Address Book (Optional): Transfers, remittances, partner services, etc. - Camera/Microphone (Optional): Face recognition, ID card capture, payment, importing certificate via QR code, quick photo payment, document submission, video consultation, integrated search, partner services, etc. - Calendar (Optional): Google Calendar synchronization, birthday notifications, etc. - Notifications (Optional): Push notifications, etc. - Display over other apps (Optional): Visible ARS, etc. ※ You can use the service even if you do not agree to optional access permissions. ※ You can change access permissions in the [Settings > Applications > Hana Bank > Permissions] menu. ※ For Android operating systems version 6.0 or higher, you can selectively allow access permissions. However, for versions below 6.0, all permissions must be granted. Please use the software update function to upgrade to version 6.0 or higher. ■ Consent to Provide Information and Permission Settings for Visual ARS Service Usage - Information Requiring Consent ※ Purpose of Provision: Use of Visual ARS Service ※ Information Provided: Mobile phone number, App Push ID ※ Recipient: Colgate Co., Ltd. ※ Retention Period by Recipient: Until the app is deleted ※ If you do not wish to continue the service after consenting, please contact the Hana Bank Customer Center (1599-1111). [General Important Notes] ※ Hana Bank Internet Banking (www.hanabank.com) is available in a PC environment. ※ Please read the financial product description and terms and conditions before entering into a contract regarding financial products. ※ Financial consumers have the right to receive an explanation regarding the relevant product or service.

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.

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