Driver cancels the call and the message shows up as I did not get in the car, how the fk can I get in the car that is 2 miles out???????
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Jun 24, 2020 to Oct 7, 2026: 79% are 1 or 2 stars. Open a theme to read what people wrote.
90 of the 1 and 2 star reviews.
★★★★★ horrendous new ID verification system
★★★★★ Barely loads, and Doesn't allow you to verify
★★★★★ Foreign cards can be added with 3DS verification, but actual taxi booking payment fails.
62 of the 1 and 2 star reviews.
★★★★★ very buggy and spamming you with ads.
★★★★★ doesn't work for foreigners
★★★★★ doesn't work for Greek foreigners!!
28 of the 1 and 2 star reviews.
★★★★★ Driver cancels the call and the message shows up as I did not get in the car, how the fk can I get in the car that is 2 miles out???????
★★★★★ Stopped allowing foreigners and they make u use the tourist trap app that is more expensive.
★★★★★ Slow, buggy, and overpriced—half the time drivers cancel, the other half the app glitches.
27 of the 1 and 2 star reviews.
★★★★★ useless app if you have a foreign number.
★★★★★ I made a taxi reservation but realized I entered the wrong date after the driver confirmed.
★★★★★ When asked for help, you are connected to their useless bot.
22 of the 1 and 2 star reviews.
★★★★★ I added both Mastercard and Visa as “Non-Korean Credit Card”.
★★★★★ It asks to verify with credit card and charge 100 won and says the money will be refunded within 14 days which other international apps wouldn't do.(they usually just check with 0 dollars or euros and that's it.) Even…
★★★★★ This app is often very laggy, and charges your credit card automatically even when you select the option to pay directly to the driver.
13 of the 1 and 2 star reviews.
★★★★★ cant access language settings since it just crashes whenever I clicked it
★★★★★ App freezes then resets such that I cannot login to stop whatever subscription it is I did not pay for.
★★★★★ Try to register but the App keep crashing.
12 of the 1 and 2 star reviews.
★★★★★ does customer service even care?
★★★★★ I felt that some of the drivers will cheat you and the customer service doesn't care
★★★★★ Their support team is not helpful.
11 of the 1 and 2 star reviews.
★★★★★ Each recent update has made the app measurably worse.
★★★★★ Your recent update is a failure.
★★★★★ This is after the update.
5 of the 4 and 5 star reviews.
★★★★★ Helpful specially for the foreigner like me not good at korean language...
3 of the 4 and 5 star reviews.
★★★★★ Nice service and really easy to use.
★★★★★ super easy to book a taxi whenever you need one.
★★★★★ Easy to use and taxi service is usually really good.
3 of the 4 and 5 star reviews.
★★★★★ i don't use this app often since subways and buses are much cheaper than taxis these days, but i really like just having this app juuuust in case i run out of money on my tmoney card & need to call a quick taxi :)
★★★★★ Overall I had a smooth experience using the app to hail ride in Korea.
2 of the 4 and 5 star reviews.
★★★★★ Management of drivers is a separate problem, but a "recorded ride" and "computer assigned driver" feature could improve the quality of taxi drivers who are managed by fleet companies/associations.
★★★★★ Kakao T apparently works well for Koreans.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
Driver cancels the call and the message shows up as I did not get in the car, how the fk can I get in the car that is 2 miles out???????
Stopped allowing foreigners and they make u use the tourist trap app that is more expensive.
very buggy and spamming you with ads.
horrendous new ID verification system
Each recent update has made the app measurably worse. Increasingly repetitive menus to force up click rates make it annoying to navigate. The app is now slow and clunky. The taxis stop auto-updating their location half the time. My drivers have to honk to let themselves be known. Where's kakao's cut going to? Certainly not into anything that benefits the consumers. Use this app if you have to, which you do, because Korea is controlled by monopolies.
Go-to app for all my travel needs.
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Prices, ranks and reviews are per country. Revenue above is already worldwide.