WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working26%
22 of the 1 and 2 star reviews.
★★★★★ Good when get it going, it's useless at scanning the QR code on device or phone,and won't work with 5G wifi,fail to alert phone when doorbell rings.
★★★★★ Doesn't work over 5ghz WiFi 😭
★★★★★ Buggy, lacks functionality.
No customer support13%
11 of the 1 and 2 star reviews.
★★★★★ I have tried to get in touch for help by sending feedback via the app as they don't provide any obvious route to get immediate support.
★★★★★ does not connect to cloud - takes your money and does not work - they ignore you if you try to contact them - is it fraud ?
★★★★★ v5.9.0 - Your support email addy is dead.
Login and account problems12%
10 of the 1 and 2 star reviews.
★★★★★ of some update I can't log in and I can't open a new account.
★★★★★ Not sure I'm happy to put my WiFi password into the app.
★★★★★ It has suddenly logged me out, I can't remember my password word so I click reset my password and wait for a rest password that never comes.
Slow, laggy, battery12%
10 of the 1 and 2 star reviews.
★★★★★ battery life is very poor.
★★★★★ It lags too much to actually use as a video doorbell app, the person knocking at the door will be long gone before you can use it to speak to them.
★★★★★ Such hassle, battery needs recharging too often.
Price and subscription11%
9 of the 1 and 2 star reviews.
★★★★★ also the battery management is very slow in updating when you unplug it from charging it can take up to 30 minutes for the app to recognise that it's been unplugged to show you what the battery life is the battery…
★★★★★ i was conned when purchasing from Amazon I thought it was more like a ring doorbell, it don't capture the person ringing and the motion sensor is not great not capturing the person etc like there's a slight delay for…
★★★★★ It was good, until my subscription was renewed and it suddenly wouldn't let me access any premium features.
Wrong or poor results8%
7 of the 1 and 2 star reviews.
★★★★★ also the battery management is very slow in updating when you unplug it from charging it can take up to 30 minutes for the app to recognise that it's been unplugged to show you what the battery life is the battery…
★★★★★ Good when get it going, it's useless at scanning the QR code on device or phone,and won't work with 5G wifi,fail to alert phone when doorbell rings.
★★★★★ I have a good connection, and it's saying failed connection and can't get on, so now it's useless.
Worse after an update7%
6 of the 1 and 2 star reviews.
★★★★★ It did an update and now it is just a door bell .
★★★★★ of some update I can't log in and I can't open a new account.
★★★★★ the app is very hard to follow and with every update they seem to hide the battery management.
Crashes and freezes6%
5 of the 1 and 2 star reviews.
★★★★★ mine keeps crashing and saying there is a bug and to wait on a fix.
★★★★★ It locks my phone and freezes during unlocking.
★★★★★ Works well as a doorbell but the app causes my phone to hang and freeze every time I get a notification
