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Personnalité: banco e cartão icon
GOOGLE PLAY

Personnalité: banco e cartão

Itaú Unibanco S. A. · Finance · Germany store
NOT IN TOP 100 HERE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide
Too small to estimate
Not enough chart or ratings data
New ratings
Tracking
Daily counts start building from today
Rating
4.3 of 5
256.6K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track.

EST. REVENUE / MONTH · WORLDWIDE
Unranked
Not in a grossing chart in any country we track, so there is no rank to estimate from. Most unranked apps earn far less than charted ones, often close to nothing.
LIFETIME INSTALLS (GOOGLE)
4M
Worldwide, reported by Google
RATINGS
256.6K
AVG RATING
4.27
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
2d ago
RELEASED
n/a
CONTENT RATING
USK: All ages

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE FROM CHARTS, DAILY · BOTH STORES ONLY EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026not in a grossing chart
Oct 12, 2026not in a grossing chart
Oct 13, 2026not in a grossing chart
Oct 14, 2026not in a grossing chart
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026not in a grossing chart
Oct 22, 2026not in a grossing chart
Best rank Sep 24, 2026: not ranked. Now: not ranked. Days at zero are days outside every grossing chart.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
1.7 reviews / week
  • Trendfalling
  • Recent reviews average2.3 stars
  • Recent 1 and 2 star share64%
From the latest 500 written reviews, covering 2114 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
251.2K ratings
5★74%
4★9%
3★1%
2★4%
1★12%

What users want

From the latest 500 reviews on the Germany Google Play, Jan 8, 2021 to Oct 9, 2026: 64% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Bugs, things not working7%

22 of the 1 and 2 star reviews.

★★★★★ Já presenciei ao longo dos anos vários bugs, de agendamento, UI, open finance, etc...
★★★★★ chatbot não funciona, não consigo falar com humanos, tag Itaú cheio de bug, não consegui pedir uma adicional
★★★★★ o app do nubank e inter deixam no chinelo, infelizmente estamos presos nesse app horrível por obrigação mesmo (e ainda pedem para entrar em contato VIA TELEFONE pra informar de bugs no aplicativo...
Login and account problems4%

12 of the 1 and 2 star reviews.

★★★★★ O menu antes do login foi a pior decisão de usabilidade que eu já vi!
★★★★★ One cannot even login, it asks to update the app and tells you that the installed app (fully functional and working until the previous day!) is not compatible with your device.
★★★★★ Péssimo app de e ser muito inseguro para requerir tanto password, biometría digital do dedo , e não sei que mais.....não dá para fazer nada, nem obter informe de rendimentos para irpf
Worse after an update4%

12 of the 1 and 2 star reviews.

★★★★★ Each released update, the itoken function crash.
★★★★★ No update mais recente (janeiro 2025), sumiu a busca por contatos para fazer transferências.
★★★★★ One cannot even login, it asks to update the app and tells you that the installed app (fully functional and working until the previous day!) is not compatible with your device.
Limits, credits, locked features2%

6 of the 1 and 2 star reviews.

★★★★★ Tive que reinstalar o token umas 5 vezes nos últimos 2 meses, é isso mesmo?
★★★★★ ao inves de melhorar piorou, o botao de esqueci a senha e colado ao de acesso e para quem tem duas contas acabou a facilidade de trocar o token, precisa entrar na conta, o que derruba a sessao no computador
★★★★★ everything was fine, until I needed to reinstall my system and the app and the itoken locked me out because facial recognition didn't work.
Price and subscription2%

5 of the 1 and 2 star reviews.

★★★★★ - Muito lento, principalmente para investimentos - Erros não corrigidos, como o fato de ser impossível consultar ou cancelar os pix programados - De vez em quando o itoken quebra e você precisa recadastrar uma vez por…
★★★★★ Não é possível cancelar agendamento de pagamento e transferência.
★★★★★ sempre q eu vou usar, precisa atualizar o aplicativo eu nao sou feita de memoria infinita nao amigo, sorte de vcs q o cartao q eu tenho do itau é da conta do meu pai e as vezes eu tenho q pagar conta pros boomer, se…
Crashes and freezes1%

4 of the 1 and 2 star reviews.

★★★★★ Each released update, the itoken function crash.
★★★★★ Vive dando crash e não passa da primeira tela.
Lost data, sync, backup1%

2 of the 1 and 2 star reviews.

★★★★★ Fecial recognition is unavailable, but app already deleted token from older phone.
★★★★★ Edit: App was forced to update today again, changed the interface for transfers, which stopped working, and made me lose an investment opportunity.
Slow, laggy, battery1%

2 of the 1 and 2 star reviews.

WHAT THEY ASK FOR

No feature requests in the latest reviews.

WORDS THAT KEEP COMING UP IN BAD REVIEWS
de banco13de funcionar11muito ruim10informa es9fazer um9reconhecimento facial9cart es12transa es8horr vel8cr dito11antes de7banco que7
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use4%

5 of the 4 and 5 star reviews.

★★★★★ a high-quality app, easy to handle
★★★★★ I found this app easy to navigate.
★★★★★ Searching is not easy-to-use, but ok.
Looks great2%

2 of the 4 and 5 star reviews.

★★★★★ It's does what it needs to do and have a fair interface.
★★★★★ Muito agradável a interface e novas funcionalidades.
Fun, addictive2%

2 of the 4 and 5 star reviews.

★★★★★ Tenho um pixel 6 com Android 12 e todas as funções estão funcionando bem agora.
★★★★★ Faltam muitas funções do bankline (web), o que o torna útil apenas para operações mais comuns, mas funciona bem.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Germany Google Play.

★★★★★Oct 9, 2026

Surreal que tenham removido a função de automatizar boletos do DDA há anos e agora a gente fique só com os boletos configurados antes. Um CAOS. Eu já falei com atendimento e até com meu gerente (então não adianta tentar "me orientar"), ninguém sabe explicar pq vcs removeram uma função tão útil 🤡 Além disso, vira e mexe o extrato fica inconsistente com os lançamentos agendados, inclusive débito automático ou agendamentos manuais... Já tive problema umas 4x com isso nos últimos anos.

★★★★★Oct 3, 2026

Estou há mais de um mês pedindo para o Itaú resolver o meu problema, pois não recebo notificações, principalmente de transações com o cartão de crédito, e ninguém resolve e nem me dá retorno. Já desinstalei o aplicativo e instalei de novo, instalei em outro dispositivo, e o problema continua. E sem retorno do Itaú

★★★★★Oct 2, 2026

Nesta última versão a impressão digital não está funcionando. arrumei aí por favor

★★★★★Sep 29, 2026

os popups de propaganda são inaceitáveis! destroem a experiência e só criam atraso no que o cliente quer fazer/acessar!

★★★★★Sep 28, 2026

Muito ruim, pelo tamanho deste banco e por se tratar de Personnalité deveria proporcionar infinitamente mais opções. Sequer consegui visualizar os benefícios do cartão e quando ligo para central de atendimento ninguém consegue auxiliar. Apenas para deixar claro sobre a resposta do banco. ***EM MOMENTO ALGUM SOLICITEI CRÉDITO***** Para isto existem bancos muito melhores. Apenas quis dizer que dentro deste aplicativo, não é possível visualizar absolutamente nada e várias propagandas atrapalhand

★★★★★Sep 14, 2026

O app tem melhorado nos últimos anos. Tive um problema duas atualizações atrás mas rapidamente consertaram aos meu chamado. Mudei a nota de 1 Estela para 5 estrelas. Parabéns aos envolvidos

Store screenshots

ScreenshotScreenshotScreenshotScreenshotScreenshotScreenshotScreenshot

App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

No App Store ads in the EU
None in the last 90 days.

Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version (Personnalité: banco e cartão).

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

ita8ita personnalit6solutions6personnalit5manage5card5benefits5cashback points5points program5cards4complete4experience4financial4program4cashback4points4exclusive4cnpj4complete banking3banking experience3financial solutions3black card3card months3investments3

What's new in 7.152.5

Chegou mais uma atualização novinha para você, cheia de novidades! Trabalhamos para deixar sua experiência ainda melhor. Atualize e aproveite um app mais moderno ;D Efetuamos algumas melhorias nas jornadas de investimentos, pagamentos, além de correções de pequenos bugs. Descomplique sua vida financeira com o app Itaú. É fácil. É seguro. É Itaú.

Store description

The Itaú Personnalité app brings together everything you need to manage your finances in one place. Manage your digital account, investments, cards, credit, insurance, foreign exchange, and much more with convenience, specialized service, and solutions that accompany every moment of your journey. Log in your way: access your account using your branch and account number or log in with your CPF (Brazilian tax ID) to enjoy a complete banking experience. A complete bank for you. Have your main financial solutions in a single app. Manage your account, cards, investments, and payments with ease. In the app you can: • Make free and unlimited PIX and transfers • Check your balance, statement, receipts and invoice • Use a virtual card for online purchases • Talk to your manager via WhatsApp • Apply for personal, mortgage and other solutions (subject to approval) • View and download your Income Statement Security to manage your life Rely on anti-fraud technology, intelligent transaction monitoring and protection features against scams to make payments, manage your account and track your investments with even more peace of mind. Invest with specialized advice Count on a complete investment platform and the support of more than 1,000 specialists. Invest in Treasury Direct, CDB, LCI, LCA, funds, FIIs, stocks, ETFs, COEs and Private Pension. Diversify your portfolio with the Avenue International Account and use a dollar-denominated card accepted in more than 150 countries. Cards and My Advantages The stronger your relationship with Itaú Personnalité, the more benefits you earn. The My Advantages program expands the benefits of your cards, offering cashback, a points program, exclusive experiences, fee waivers, and advantages that evolve with you. You can also enjoy: • Black Card with 12 months no annual fee • Cashback • Points program • Mastercard® Black benefits Global Account integrated into your app Open your Global Account in the app you already use every day. Convert currency with your account balance and have an international experience without needing another app. Account for your children Share the Itaú Personnalité experience with your children and closely monitor their financial progress. The account offers a debit card, Pix, Itaú piggy banks, and real-time transaction tracking. A solution to help your children develop financial autonomy with your guidance. Credit solutions for your goals Count on personal loans, mortgages, consortiums, and other solutions to achieve your plans. Itaú Shop Access exclusive offers, discounts, coupons, cashback, and exchange your points for products, trips, and experiences. Open your account and enjoy exclusive benefits ✔ Account with zero fees for the first year ✔ Black card with 12 months without annual fees ✔ Cashback and points program ✔ Specialized investment advice ✔ Exclusive Personnalité service Download the Itaú Personnalité app and discover a complete banking experience, with financial solutions, security, and benefits that evolve along with your relationship with the bank. ITAÚ UNIBANCO S.A. - CNPJ: 60.701.190/0001-04 ITAU UNIBANCO HOLDING S/A - CNPJ: 60.872.504/0001-23 BANCO ITAÚ CONSIGNADO S.A. - CNPJ: 33.885.724/0001-19 PC ALFREDO EGYDIO DE SOUZA ARANHA, 100 - TORRE OLAVO SETUBAL - CEP: 04344-902 - São Paulo- SP - Brazil IUPP S.A. - CNPJ: 42.786.803/0001-63 Av Eng Armando de Arruda Pereira, 774 - Torre Conceição 6° Andar - CEP: 04308-000 - Jabaquara - São Paulo - SP

See this store page in another country

Prices, ranks and reviews are per country. Revenue above is already worldwide.

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