Absolutely beyond the shadow of a doubt pure garbage. The damn app won't even load on a tablet. You suck Google. Big time
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
| Sep 24, 2026 | not in a grossing chart |
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| Oct 22, 2026 | not in a grossing chart |
Measured from the store, not estimated.
From the latest 500 reviews on the United Kingdom Google Play, Apr 12, 2026 to Oct 21, 2026: 77% are 1 or 2 stars. Open a theme to read what people wrote.
175 of the 1 and 2 star reviews.
★★★★★ horrible experience for the mere price of $300 and their tax expert had no clue how to file part of my taxes.
★★★★★ I was charged an extra $100 something, well my understanding was the payment for the service could come out of my return, well some how that wasn't set up and was pulled directly from my account no delay tho my papers…
★★★★★ TurboTax has really become a straight money grab, it's already become more and more expensive to use each year.
30 of the 1 and 2 star reviews.
★★★★★ what I did manually check was accurate, but for some reason, the software was handing me an error and due to all of those errors, I couldn't e.
★★★★★ it is almost impossible to get past the automated system and if you do they reroute you back to the exact same system that failed you the first time.
★★★★★ I filed with them for years but they have failed to actually file my taxes twice now and now I owe money from years ago.
29 of the 1 and 2 star reviews.
★★★★★ I was charged an extra $100 something, well my understanding was the payment for the service could come out of my return, well some how that wasn't set up and was pulled directly from my account no delay tho my papers…
★★★★★ No responsibility, unorganized, submitted documents are not there, more than one account created without your knowledge, and they will leave you hanging!
★★★★★ customer service to try to recover account is basically useless.
25 of the 1 and 2 star reviews.
★★★★★ I used them a few times before in the past but wow they have dropped in service as well customer support.
★★★★★ customer service to try to recover account is basically useless.
★★★★★ TurboTax customer service sucks
24 of the 1 and 2 star reviews.
★★★★★ I'll have to open a dispute along with my credit card to get the money I paid these thieves back.
★★★★★ I had sent them April but IRS sent them back meanwhile my employer let me go and my TurboTax was done on the employer app I should have never trusted them because I got locked out immediately and couldn't get my W-2s…
★★★★★ you shouldn't be locked in with credit karma either.
14 of the 1 and 2 star reviews.
★★★★★ customer service to try to recover account is basically useless.
★★★★★ I think you sent my money to the wrong person
★★★★★ Now it turns out they made a mistake on my taxes and I have to pay the state back because they gave me the wrong refund amount
13 of the 1 and 2 star reviews.
★★★★★ False advertisement, if you get someone to do you're taxes the price isnt whats shown.....
★★★★★ The tax services are getting worse every year, and the ads are ridiculous.
★★★★★ What used to be a decent way to get your taxes done, has just turned into a big cash grab with internal ads.
11 of the 1 and 2 star reviews.
★★★★★ I lost my computer and tried to use a phone and the app.
★★★★★ They have lost my federal refund, and refuse to find it.
★★★★★ Im also liw income and I want this just deleted.
21 of the 4 and 5 star reviews.
★★★★★ easy to do taxes with someone else I don't need TurboTax no more not in Idaho you don't have office in Idaho
★★★★★ Makes filing my taxes easy!
★★★★★ It's easy to use and navigate.
10 of the 4 and 5 star reviews.
★★★★★ The TurboTax app is very quick to organize + outline a thread of thought.
★★★★★ fast prompt easy filing quick delivery and acceptance of self employed child credit child tax credit directions made from previous mistakes are scams corrected immediately
★★★★★ I have used this app for the past 2 years to do my boyfriend's taxes and it was very easy very fast and the only stressful part with my boyfriend so good job guys
6 of the 4 and 5 star reviews.
★★★★★ worth every penny, not too painfully long of process
★★★★★ some services are free others there is a charge pretty simple to use.
★★★★★ The free option was appreciated in the current economy
4 of the 4 and 5 star reviews.
★★★★★ it was very helpful and good
★★★★★ TurboTax is an easy way for you to file your taxes make sure you have all your information ready when you start and if you don't understand something contact the help center they were all very helpful it was a good…
★★★★★ very helpful 👌 very satisfied.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United Kingdom Google Play.
Absolutely beyond the shadow of a doubt pure garbage. The damn app won't even load on a tablet. You suck Google. Big time
Need a better way to finalize taxes. Been trying to finalize my taxes for a couple of days. Now I'm really late.
Hmm, looks like we hit a slight snag in this section. Turbo Tax keeps getting snagged to the point that Americans are getting audited, options have been exhausted thanks to hackers pulling the race card.
horrible experience for the mere price of $300 and their tax expert had no clue how to file part of my taxes. after about 3hrs ,I had to file before deadline,paid $300 and still have to find a real accountant to amend my return. complete waste of time ,never again.
I was charged an extra $100 something, well my understanding was the payment for the service could come out of my return, well some how that wasn't set up and was pulled directly from my account no delay tho my papers hadn't even been sent out so I call for help; I'm told nothing can be done and to quote the guy "it is what it is." so 1 star is what it is, 🤣🤷🏾♂️ i be won't speak highly of yall no more.
No responsibility, unorganized, submitted documents are not there, more than one account created without your knowledge, and they will leave you hanging! would not recommend.
Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.
Apple only publishes ads shown in the EU (EU Digital Services Act), with a 7 day delay. An app that advertises only outside the EU shows nothing here. Shown for the App Store version (TurboTax: File Your Tax Return).
Where this app is buying and earning its users. Each link opens pre filtered.
Most repeated terms in the listing. Highlighted ones also appear in the title or short description.
Prices, ranks and reviews are per country. Revenue above is already worldwide.