WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Too many ads13%
18 of the 1 and 2 star reviews.
★★★★★ Was a great game until it suddenly started interrupting puzzles with ads.
★★★★★ it's gone from great to bad..now I have to sit through ads I am thinking of deleting it especially since I lost most of my puzzles I bought.
★★★★★ The ads have gotten ridiculous.
Bugs, things not working9%
13 of the 1 and 2 star reviews.
★★★★★ I've played it for a long time, but recently, there are frustrating glitches.
★★★★★ 15 min is 900 seconds, that would be 1 move each 3 seconds without fail or pause.
★★★★★ I've tried uninstalling and reinstalling the app, tuening my phone off and on again, but it's just not working.
Lost data, sync, backup7%
9 of the 1 and 2 star reviews.
★★★★★ it's gone from great to bad..now I have to sit through ads I am thinking of deleting it especially since I lost most of my puzzles I bought.
★★★★★ long time since I played but its changed so much there used to be free puzzles but cant find them so deleted again 🥲🥲
★★★★★ Have deleted and reinstalled 6 times.
Crashes and freezes4%
6 of the 1 and 2 star reviews.
★★★★★ I have many puzzles in my collection to do but it acts like it's frozen.
★★★★★ I am currently frozen on a puzzle.
★★★★★ For the past couple of months it Isn't working properly, it freezes all the time and cannot move pieces around
Price and subscription4%
6 of the 1 and 2 star reviews.
★★★★★ love to subscribe asking a question regarding Eureka jigsaw never ever get a reply.
★★★★★ Now it's expired and I can't afford to spend money on air, opting for watching commercials to get the extra coins.
★★★★★ Be careful....they are fast to take your money but do not address problems.
Login and account problems3%
4 of the 1 and 2 star reviews.
★★★★★ everytime I try to login to my Facebook through this game I can't click on anything or do anything so it's basically an app that I can't do anything in unless I uninstall and play as guest
★★★★★ Got a new phone and went to sign in with my FB and now the app won't even load.
★★★★★ All because you won't recognise my password.
Slow, laggy, battery3%
4 of the 1 and 2 star reviews.
★★★★★ The app has been working but, for some reason, it now won't get past the initial loading page.
★★★★★ very slow and glitchy dragging pieces!
★★★★★ The app is way too slow to load and I can barely get to even use it!
No customer support3%
4 of the 1 and 2 star reviews.
★★★★★ Emailed tech support and ultimately was told this is a known issue they can't fix.
★★★★★ Emailed the developer and have had no response as of yet.
★★★★★ which I have done and that is the reason I contact you guys.
