no support from the seller for multiple issues generated with Bluetooth connectivity with carly device
Estimated from the grossing charts of Oct 24, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States Google Play, Feb 5, 2025 to Oct 21, 2026: 62% are 1 or 2 stars. Open a theme to read what people wrote.
207 of the 1 and 2 star reviews.
★★★★★ I was automatically charged for another full year of service without any prior warning or notification.
★★★★★ So slow, not worth the money.
★★★★★ there should be a one time payment because the users are not making money with this tool.
65 of the 1 and 2 star reviews.
★★★★★ no support from the seller for multiple issues generated with Bluetooth connectivity with carly device
★★★★★ Please add more support & features for BMW 335i GT 3.0 F34 2015.
★★★★★ Bricked my iDrive and support closed ticket.
39 of the 1 and 2 star reviews.
★★★★★ Doesn't work properly on my Pixel 11 Pro (Android 17).
★★★★★ app does not work as advertised lot of features are behind a paywall even after you've bought an expensive license.
★★★★★ Edit: I uninstalled the app still doesn't work tried on different phones too.
25 of the 1 and 2 star reviews.
★★★★★ Happy with the reports, although scanning is slow and the codes need upgrade to figure out exactly what's wrong.
★★★★★ Once subscription ends, the scanner is completely useless.
★★★★★ Coding menu does not scroll on android making them useless.
24 of the 1 and 2 star reviews.
★★★★★ since the update it doesn't recognise my girlfriends Toyota but other obd dose thinking I want my money back 🤔
★★★★★ After update can't scroll in coding module menus...
★★★★★ since updated, scrolling is not possible, not even in digital garage.
21 of the 1 and 2 star reviews.
★★★★★ Just found out a subscription I cancelled two months ago they've taken from my PayPal account.
★★★★★ Every time I contact support, they say they cannot find my account and tell me to cancel through Google Play.
★★★★★ Edit: I cancelled my account 11 months ago and without any emails or notifications, they billed me $220 again, I contacted within 30 minutes of the payment and they said "sorry too bad we've scammed your money"
18 of the 1 and 2 star reviews.
★★★★★ So slow, not worth the money.
★★★★★ Happy with the reports, although scanning is slow and the codes need upgrade to figure out exactly what's wrong.
★★★★★ app is painfully slow, it takes too long to scan the codes, like over 15mins to scan and "analyze", very poorly written app because others scan much quicker and also there should be a quick scan feature that only scans…
11 of the 1 and 2 star reviews.
★★★★★ Half the time it freezes and gets stuck.
★★★★★ Doesn't work well on android 16, lots of connection problems and freezing.
★★★★★ the app crashes alot and freezes whilst scanning.
28 of the 4 and 5 star reviews.
★★★★★ easy to use and has a lot of support.
★★★★★ originally bought to cancel 2021 audi sq8 start stop, couldn't read the module, carly refunded my payment, but purchased anyway since it can be used on multiple vehicles, very intuitive, smart mechanic great tool.
★★★★★ Its a useful tool to own for diagnostics and for clearing simple faults.
26 of the 4 and 5 star reviews.
★★★★★ So handy and helpful to have it.
★★★★★ very helpful gadget explained codes and so much cheaper than dealer diagnostics
★★★★★ Options for other models are limited but basic diagnostic functions are still possible and helpful.
20 of the 4 and 5 star reviews.
★★★★★ easy to use and has a lot of support.
★★★★★ Great service and Customer support help, this vehicle diagnostics application will be invaluable, and if the great Ed China of Wheeler Dealer (and YouTube channel 'Grease Junkie') fame rates it, then who am I to…
★★★★★ they are responsive and amazing at customer service.
11 of the 4 and 5 star reviews.
★★★★★ Carly app works well with my Mercedes when using Carly odb2 hardware.
★★★★★ Value for money..great quality,design and latest software...easy to use...now im able to diagnosed my own car and changes parts by my own...im saving alot on my expense..
★★★★★ Great works well so far,very functional.you need this no matter what car you have
11 of the 4 and 5 star reviews.
★★★★★ excellent app for quick disgnosis of issues
★★★★★ Carly is an excellent car diagnostic app – easy to use, fast, and very reliable.
★★★★★ a useful scanner, very easy and quick to cancel subscription if required.
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
no support from the seller for multiple issues generated with Bluetooth connectivity with carly device
Doesn't work properly on my Pixel 11 Pro (Android 17). Please add more support & features for BMW 335i GT 3.0 F34 2015.
Bricked my iDrive and support closed ticket.
Does what it says on the tin.
I am extremely disappointed with this app and the company's billing practices. I was automatically charged for another full year of service without any prior warning or notification. To make matters worse, when I reached out to cancel and request a refund for the unwanted renewal, they completely refused. Charging customers for a yearly subscription without a heads-up and then denying refunds for an unused service is incredibly anti-consumer. They lost me as a customer for life!
So slow, not worth the money. I got it for the coding feature, but it requires a subscription and it's not even a great coding tool. The car rejects the coding half the time. Even as an OBD2 scanner it sucks. takes about 10 minutes to read codes, and another 10 to clear them...if it clears them at all. Half the time it freezes and gets stuck. Way better options out there, don't get Carly
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Prices, ranks and reviews are per country. Revenue above is already worldwide.
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