Super easy to use but despite the great wifi + subscription, the messages and the location can be received with few minutes delay... not accurate 😕
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the United States Google Play, Oct 26, 2023 to Oct 21, 2026: 26% are 1 or 2 stars. Open a theme to read what people wrote.
30 of the 1 and 2 star reviews.
★★★★★ Connection is broken regularly with bounce 2.
★★★★★ the location doesn't work well all the time but when it does work it's good.
★★★★★ lately it has been super glitchy, not wanting to update location nor send messages promptly.
22 of the 1 and 2 star reviews.
★★★★★ Paid for the yearly subscription for 2 bounce watches, but doesn't update when they arrive at school, and when they leave school...
★★★★★ Well, it's not only more expensive and requires subscription, but it's also as unreliable.
★★★★★ cancelled plan 7 months into annual plan.
22 of the 1 and 2 star reviews.
★★★★★ Paid for the yearly subscription for 2 bounce watches, but doesn't update when they arrive at school, and when they leave school...
★★★★★ Update this week did nothing.
★★★★★ I cant update, it barley knows where my kids is..things are always delayed.
15 of the 1 and 2 star reviews.
★★★★★ App no longer syncs correctly.
★★★★★ Auto deleted chores, I had it set up with daily chores and she loved that feature to remind her but yesterday it just randomly glitched on my phone and deleted all her record of chores and history.
★★★★★ I sync and paired it prior to her leaving and as soon as she leaves the door it doesn't show her location.
14 of the 1 and 2 star reviews.
★★★★★ I purchased the Bounce2 for safety reasons and so far it is useless!
★★★★★ Am I doing something wrong ?
★★★★★ But when you are trying to locate, call or message your child, and it is not connecting or reporting that it is "unable to locate", it is useless.
12 of the 1 and 2 star reviews.
★★★★★ Now I cant add any chores again it just makes the app crash.
★★★★★ didn't connect properly AND kept crashing ><
★★★★★ the app wont open on tablet.
10 of the 1 and 2 star reviews.
★★★★★ battery dies before my kid is home from school.
★★★★★ all.it does is say connecting when my kid calls and it takes forever.
★★★★★ latest update makes the app hang on loading a lot.
8 of the 1 and 2 star reviews.
★★★★★ reached out to customer service.
★★★★★ school mode should have the ability to customize days for weekly early release so we can still contact.
★★★★★ My son really likes the watch, however its main purpose for me is to be able to contact my child and this unfortunately doesn't work...
39 of the 4 and 5 star reviews.
★★★★★ otherwise, we have been so enjoying this app.
★★★★★ such a fun educational experience
★★★★★ I Love this it'amazing Thank you, phone, letting me have this app.It is cool fun And I Like, how It Shows me some awesome game.
38 of the 4 and 5 star reviews.
★★★★★ Very intuitive and easy to use.
★★★★★ high quality, easy to use.
★★★★★ The Garmin Bounce 2 hardware is amazing, the app, needs a refresh, and is not so user friendly.
22 of the 4 and 5 star reviews.
★★★★★ but for the price, it's perfect and accurate
★★★★★ Everything else works great.
★★★★★ Always works great for us and such a great alternative to phones
13 of the 4 and 5 star reviews.
★★★★★ very useful and not too much money considering.
★★★★★ the chat and maps are very useful.
★★★★★ However with the recent update the do not disturb to stop all use of watch while sleeping isn't actually working but would be really helpful if it did (as ours wear theirs to bed for an alarm in the morning).
4 of the 4 and 5 star reviews.
★★★★★ I've been able to locate my child pretty quick, I like that it's constantly sending me her location updates, it's a great watch, wish it had calling on it but that's okay!:)
★★★★★ The idea is great the dark screen even though you can push it&the light turns on it turns off too fast&you have to keep pushing it to keep the light on.
★★★★★ Otherwise, it's been a very smooth and seamless UI really adds a lot a piece of mind for us as parents when it comes to our kiddo
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, United States Google Play.
Super easy to use but despite the great wifi + subscription, the messages and the location can be received with few minutes delay... not accurate 😕
The app is pretty good. The audio capture on the watch is not great. Battery life could be improved.
for a company that was all about GPS this app and device are terrible The point of this is so I know where my daughter is.... barely works and neither does the messaging. location can never be found and messages sometimes take hours to receive. what a waste of money
I wish I could have a little more control of which child can talk or message those that have app access. Otherwise, amazing!
great
overall, I love my son's Garmin watch and the app that syncs to it. It's peace of mind knowing I can find my 11-year-old son without giving him full power of a smartphone but still be able to communicate. The tracking part could be a bit faster. but for the price, it's perfect and accurate
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Prices, ranks and reviews are per country. Revenue above is already worldwide.