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GOOGLE PLAY

Alipay

Alipay (Hangzhou) Technology Co. Ltd · Finance · Singapore store
#46 TOP FREE
View on Google Play ↗ Instagram card App Store version →
Revenue a month, worldwide EST
$22.5M
Likely $12.4M to $36.1M
▲ >999% in 10 days
New ratings
Tracking
Daily counts start building from today
Rating
3.1 of 5
83.6K ratings in this store
Countries it ranks in
0
was 0 on Oct 15, 2026

Revenue

Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.

EST. REVENUE / YEAR · WORLDWIDE
$270.3M
Google Play $0 + App Store $22.5M a month
LIFETIME INSTALLS (GOOGLE)
26.6M
Worldwide, reported by Google
WHERE IT EARNS · EST. / MONTH
  • China #7 overall (iOS)$22.5M · 100%
  • Hong Kong #80 Lifestyle (iOS)$14.5K · 0%
HOW SURE ARE WE
Calibrated range: for apps in the top 50, our estimates were within about 30% of published figures for 9 of 12 apps tested. Countries we don't track (and Google Play in China, which doesn't exist) aren't included, and neither are ads or web payments. Gross revenue before store fees.
RATINGS
83.6K
AVG RATING
3.05
PRICE
Free
IN APP PURCHASES
No
CONTAINS ADS
No
LAST UPDATE
41d ago
RELEASED
n/a
CONTENT RATING
Rated for 12+

Last 29 days

From our daily snapshots of every grossing chart.

DAYS IN A GROSSING CHART
0 / 29
COUNTRIES NOW
0 (was 0)
EST. REVENUE A MONTH, DAILY · BOTH STORES EST
Show daily values
Sep 24, 2026not in a grossing chart
Sep 25, 2026not in a grossing chart
Sep 26, 2026not in a grossing chart
Sep 27, 2026not in a grossing chart
Sep 28, 2026not in a grossing chart
Sep 29, 2026not in a grossing chart
Sep 30, 2026not in a grossing chart
Oct 1, 2026not in a grossing chart
Oct 2, 2026not in a grossing chart
Oct 3, 2026not in a grossing chart
Oct 4, 2026not in a grossing chart
Oct 5, 2026not in a grossing chart
Oct 6, 2026not in a grossing chart
Oct 7, 2026not in a grossing chart
Oct 8, 2026not in a grossing chart
Oct 9, 2026not in a grossing chart
Oct 10, 2026not in a grossing chart
Oct 11, 2026$4.6K a month
Oct 12, 2026$20.6M a month
Oct 13, 2026$20.6M a month
Oct 14, 2026$22.5M a month
Oct 15, 2026not in a grossing chart
Oct 16, 2026not in a grossing chart
Oct 17, 2026not in a grossing chart
Oct 18, 2026not in a grossing chart
Oct 19, 2026not in a grossing chart
Oct 20, 2026not in a grossing chart
Oct 21, 2026$22.5M a month
Oct 22, 2026not in a grossing chart
The same estimate as the headline, saved every day. Best rank Sep 24, 2026: not ranked. Now: not ranked.

Money and momentum

Measured from the store, not estimated.

WHAT IT CHARGES
No in-app purchases
Earns from its upfront price, ads or payments outside the store.
REVIEW MOMENTUM
11 reviews / week
  • Trendrising
  • Recent reviews average2.2 stars
  • Recent 1 and 2 star share70%
From the latest 500 written reviews, covering 331 days. The store only returns this many, so this is the most recent slice.
RATING BREAKDOWN
83.5K ratings
5★43%
4★6%
3★6%
2★3%
1★42%

What users want

From the latest 500 reviews on the Singapore Google Play, Nov 25, 2025 to Oct 20, 2026: 70% are 1 or 2 stars. Open a theme to read what people wrote.

WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Login and account problems42%

146 of the 1 and 2 star reviews.

★★★★★ When trying to set up an account, either with phone number or with e-mail, first it tells you something about their servers being "busy" and to "try again later".
★★★★★ couldn't even complete my verification process.
★★★★★ it has restricted my account for nothing
Bugs, things not working16%

56 of the 1 and 2 star reviews.

★★★★★ Server Busy and Reading Failed everytime try to scan passport using NFC
★★★★★ till now the nfc passport reader doesn't work.
★★★★★ app keeps on crashing and I can't even get through the captcha puzzle I completed it but it says it's failed.
Wrong or poor results7%

25 of the 1 and 2 star reviews.

★★★★★ so it is useless app to me
★★★★★ very useless app the most useless part is the customer service never in my life I see a customer service that can't find solutions to the app this Alipay is first the customer service was requestingy presence in China…
★★★★★ It's just like everyone says, put your bank card in, upload your passport and profile info, then it locks you out of account because some "restricted payment status cannot be resolved." The chat bot is useless and you…
No customer support7%

23 of the 1 and 2 star reviews.

★★★★★ very useless app the most useless part is the customer service never in my life I see a customer service that can't find solutions to the app this Alipay is first the customer service was requestingy presence in China…
★★★★★ customer service said they can't even delete this account due to this restriction and suggested that I create a new account.
★★★★★ I entered my phone to register and was immediately banned and asked to call support.
Price and subscription6%

20 of the 1 and 2 star reviews.

★★★★★ now how am i suppose to transfer the money inside my account?
★★★★★ this was the only perk to using the app to send money home 😭
★★★★★ If I can't get this app to work then I worry I won't be able the pay for services so I am thinking to cancel my trip.
Limits, credits, locked features5%

16 of the 1 and 2 star reviews.

★★★★★ I used to be able to transfer to other alipay accounts using my credit or debit card as an international user but now it doesn't work at all?
★★★★★ real credit card on your hand 3.
★★★★★ Alipay restrict account unreasonably and expect commission from future transaction via credit card!
Crashes and freezes4%

13 of the 1 and 2 star reviews.

★★★★★ app keeps on crashing and I can't even get through the captcha puzzle I completed it but it says it's failed.
★★★★★ keep crashing again and again.
★★★★★ Too many crashes, too many spam messages
Slow, laggy, battery4%

13 of the 1 and 2 star reviews.

★★★★★ after a while my phone been informing me about abnormal battery usage, the app asks for a lot of permissions and huge background activities, and behaves like a Spider or malware.
★★★★★ Between a horrible and painfully slow interface, completely illogical user experience and blatant privacy violations, you will not find a worse payment application on Earth.
★★★★★ the new AI Alipay is pathetically slow.
WHAT THEY ASK FOR
  • now i need an chinese bank account to prove my identity 1★, Sep 12, 2026
  • The user experience needs a lot of improvement. 1★, Aug 21, 2026
  • I created an account and then tried to login later to add a payment method, my account is frozen and cannot get help to unlock. 1★, Aug 20, 2026
  • The app can't read the chip on my passport and customer support tells me I need a Chinese bank card. 1★, Jul 29, 2026
  • I uploaded my passport photo for verification, but then it required me to add a Mainland China bank card and scan my passport again. 1★, Jul 28, 2026
  • Don't rely on alipay always keep cash with you, a lot of problems, I never thought this app would be so bad when so many people use it، it should have been much more advanced. 1★, Jul 12, 2026
  • I wish there was a proper way to translate to english 4★, Jul 5, 2026
  • If this is the final result and it cannot be changed, your support team should have told me this 5 days ago instead of making me wait and giving me false hope. 1★, Jun 19, 2026
WORDS THAT KEEP COMING UP IN BAD REVIEWS
bank account13bank card14credit card12verification process8customer service8chinese bank8mainland china7phone number10video verification6user experience5new account5china bank5
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Easy to use7%

9 of the 4 and 5 star reviews.

★★★★★ Very straightforward, real nice
★★★★★ Easy to use and very beneficial while visiting china.
★★★★★ it is simple and clear to navigate through this app and a big plus is that they put a translator in it 👍🏻
Useful, it helps7%

9 of the 4 and 5 star reviews.

★★★★★ great useful app for travel in China
★★★★★ very useful can do anything on this app.
★★★★★ The customer support team is extremely professional and helpful and Alipay is one of the very few Chinese apps that make an effort to actually translate all the app contents into English.
Accurate, great results3%

4 of the 4 and 5 star reviews.

★★★★★ It works well once you insert all information they ask, and you can use an online guide if you have difficulties, there are plenty.
★★★★★ Works great in China, although the UI is so dated, slow, clunky.
★★★★★ Verification is a pain but once you get things sorted it works well.
Fast3%

4 of the 4 and 5 star reviews.

★★★★★ Alipay is best for shopping and payments and KYC is very fast, Anyone need unlimited kyc just text me, I help you, Tg: @kyc_service_1 Alipay is leading open platform of payments and digital services in China
★★★★★ Thankyou for adding pakistan very good payment app for small and instant transaction best
★★★★★ best app ever 😁💯💝 won't regret it 😀 quick response and Secure 🔐
Looks great1%

2 of the 4 and 5 star reviews.

★★★★★ Works great in China, although the UI is so dated, slow, clunky.
★★★★★ I would have preferred it to behave more like apps in the West where UI is less cluttered.

Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.

What users say

Latest reviews, Singapore Google Play.

★★★★★Oct 20, 2026

Hello! I'm here to help you verify your Alipay account. 😊 To complete real-name verification, please follow these steps: Supported ID Documents: For users from Hong Kong, Macao, or Taiwan: You can only use either the Mainland Travel Permit for Hong Kong, Macao, and Taiwan Residents or the Residence Permit for Hong Kong, Macao, and Taiwan Residents. Please note that passports are not accepted for verification. For international users: You may use your passport or Foreign Permanent Resident ID

★★★★★Oct 20, 2026

useless piece of s**t

★★★★★Oct 19, 2026

Almost perfect. My travel buddy in China

★★★★★Oct 19, 2026

this is the most inconvenient, incredibly stupid app that I've ever had the misfortune to use

★★★★★Oct 18, 2026

When trying to set up an account, either with phone number or with e-mail, first it tells you something about their servers being "busy" and to "try again later". Then when you try on different days (!) you get a message, that you are trying too often and you still cannot even make an account. My guess is, that their SMS with code doesn't even come through, when you are not inside China or not with Chinese phone number by Chinese provider, and that they never send an e-mail for some reason.

★★★★★Oct 18, 2026

Indeed it's a terrible app..... couldn't even complete my verification process. It has so many restrictions ,that one scanned foto of my passport was the reason to block me permanently........Unacceptable for an app , so essential to travel in China!

Store screenshots

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App Store ads

Apple Search Ads this app ran in the last 90 days, from Apple's public ad repository.

Apple's ad repository couldn't be reached right now. Try again later.

Growth research

Where this app is buying and earning its users. Each link opens pre filtered.

Meta Ad Library ↗Active Facebook and Instagram adsTikTok Creative Center ↗Top performing TikTok adsTikTok creators ↗Organic videos mentioning the appInstagram ↗Reels and posts under its hashtagYouTube ↗Reviews, tutorials and ShortsDeveloper site ↗Landing page and pricing

ASO keywords

Most repeated terms in the listing. Highlighted ones also appear in the title or short description.

alipay4china4outside china3payments2users2merchants2outside2foreign2country2

What's new in 12.12.16.7200

Update to the new version to get better user experience.

Store description

Alipay is a leading open platform for payments and digital services in China. Users with a Chinese ID and bank account can use Alipay to make payments online and in person at various merchants outside of China as they travel for leisure, business, or study. Foreign visitors to China can connect their credit card to take advantage of Alipay’s widespread acceptance by tens of millions of merchants across the country. Alipay is not designed or intended for use by foreign users in their home country or anywhere outside of China.

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