Great to use during the cruise! Provided what we needed. I didn't find it hard to navigate
Estimated from the grossing charts of Oct 21, 2026 in the 53 countries we track, and ratings growth on the App Store.
From our daily snapshots of every grossing chart.
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Measured from the store, not estimated.
From the latest 500 reviews on the Taiwan Google Play, Apr 12, 2026 to Oct 20, 2026: 25% are 1 or 2 stars. Open a theme to read what people wrote.
24 of the 1 and 2 star reviews.
★★★★★ Notifications crashed the app, so I could never read them.
★★★★★ The app keeps crashing and resetting.
★★★★★ also, old messages would freeze and not allow me to get to the home screen.
20 of the 1 and 2 star reviews.
★★★★★ Wifi doesn't work on the ships, getting the higher tier doesn't help.
★★★★★ it does not work well with Google's password saver so getting into your account.
★★★★★ this thing makes me sign in every single damn time and doesn't work at all with google password manager.
9 of the 1 and 2 star reviews.
★★★★★ messages are slow and not easy to navigate
★★★★★ You can't add people to an already established chat, the emojis haven't been updated or added to in YEARS, it's slow, and doesn't allow pics (which would help locate people On the ship).
★★★★★ message feature on s laggy when it works.
7 of the 1 and 2 star reviews.
★★★★★ it does not work well with Google's password saver so getting into your account.
★★★★★ We were not able to use the app to sign up for experiences and excursions before the trip, which means we missed out.
★★★★★ this thing makes me sign in every single damn time and doesn't work at all with google password manager.
6 of the 1 and 2 star reviews.
★★★★★ The app needed to be constantly closed and refreshed to update information which also often lead to being logged out.
★★★★★ click this link and it to update.
★★★★★ this app requires that all your other apps are updated, which you can't do aboard ship without buying their internet package.
5 of the 1 and 2 star reviews.
★★★★★ Never figured out what went wrong.
★★★★★ messages will come in with the wrong timestamps, in the wrong order, and sometimes just vanish completely.
★★★★★ the app is useless without Disney WiFi .
4 of the 1 and 2 star reviews.
★★★★★ good thing I'm canceling my next cruise and my placeholders.
★★★★★ Do better if you want our money!
★★★★★ I'm paying money and your giving such a bad service, the app crashes when a lot of people try to book character experience and only a few can get in.
4 of the 1 and 2 star reviews.
★★★★★ The knock on effect is not being able to communicate with your group and missing vital information.
★★★★★ Constant crashes, buggy group chats, intermittent connectivity, repeat notifications, missing messages, the list goes on and on.
★★★★★ inconsistent wifi, drops and lack of clarity.
43 of the 4 and 5 star reviews.
★★★★★ app was super useful and helpful navigating our daily plans!
★★★★★ Useful, however it would be great if they worked out an easier chat interface.
★★★★★ It was useful, especially without the internet package, but you did have to keep refreshing it to make sure you weren't missing any messages.
40 of the 4 and 5 star reviews.
★★★★★ Quickly became the go to during our cruise, lots of info and easy to use
★★★★★ took a little navigating but was easy
★★★★★ its semi easy to find things but could be better organized.
13 of the 4 and 5 star reviews.
★★★★★ I enjoyed the reminder of where on the ship activities were.
★★★★★ Ahead of the trip it's fun to see the little character countdown and booking onboard activities was a breeze.
★★★★★ I love Disney cruise so fun u get to book reservations for shows and a lot more
7 of the 4 and 5 star reviews.
★★★★★ App has been nothing but easy and smooth for me.
★★★★★ Fast, informative, only took a short time to learn the ins and outs.
★★★★★ I had a very smooth experience with the app.
5 of the 4 and 5 star reviews.
★★★★★ Works well but some extra filters would be nice.
★★★★★ Works well on most areas of the ship.
★★★★★ app works great the only thing I wished it would have when you opened the map for the cruise it would pin point your location to navigate easier around the ship either than that it was good 👍
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
Latest reviews, Taiwan Google Play.
Great to use during the cruise! Provided what we needed. I didn't find it hard to navigate
The chat in the app causes it to crash constantly. I couldn't open some notifications.
This app kept my cruise very organized. I only experienced one glitch for finding times for the next day to greet characters, but once someone showed me how to change the day then it was all great. I enjoyed the reminder of where on the ship activities were.
Needs a bit more tinkering
app was super useful and helpful navigating our daily plans!
V nice experience and made tons of memories💚💚💚
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