WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
Price and subscription31%
79 of the 1 and 2 star reviews.
★★★★★ When I think of the money I wasted on all these Motorola cameras.
★★★★★ want to delete lite subscription
★★★★★ logs me off and forces me to go to tutorial every couple of weeks which isnt ideal when you checking in on a crying baby shame on them for adding any friction to a system I payed money for...
Bugs, things not working16%
42 of the 1 and 2 star reviews.
★★★★★ it stops working all the time the system will say that must have alams turned on to work I will go to try to turn on alarms it won't let me but later on I'll go check this setting and the alarm setting will be turned…
★★★★★ was working last night but now it has connection error.
★★★★★ Keeps on saying connection error got 3 cameras all been fine until tonight spent about 3 hours messing about to no avail these have been really good cameras up until now deleted account reinstalled app pairs and…
Worse after an update13%
32 of the 1 and 2 star reviews.
★★★★★ ever since update camera isn't connecting.
★★★★★ Update: and now I have the pleasure of being spammed with advertisements when I open the app
★★★★★ Update, Hubble seems like they are asking for money to view your own live stream....anther corporate money grab....
Crashes and freezes10%
26 of the 1 and 2 star reviews.
★★★★★ When it works it works great, but I've had it crash more than once.
★★★★★ Well now, a couple of months later, after paying the $10 the app keeps crashing and won't connect at all.
★★★★★ My camera will no longer connect I've tried e everything uggg and now when I press plat on my monitor to play music it just freezes and return right back to screen I've reset it nothing.
Wrong or poor results9%
23 of the 1 and 2 star reviews.
★★★★★ had for many years no dark mode so your blinded by a white screen at night (they gave the apple a dark mode...) always advertising over priced useless features you don't need.
★★★★★ Now I'm left with 3 cameras completely useless not happy chappy 😡 oh and bye the way bought my first one many years ago and all been fine up until now.
★★★★★ I have been using this app for almost 7 years, today I purchased the lifetime service for 2 cameras and it charged my credit card but the app showed an error saying wrong CVV.
No customer support6%
16 of the 1 and 2 star reviews.
★★★★★ i have complained 30 times no any solution no response just auto generated replying.
★★★★★ I reached out via the support email and after several emails back and forth explaining their late response I was vaguely told that they would not refund me.
★★★★★ I've asked multiple times for a customer service phone number.
Limits, credits, locked features4%
11 of the 1 and 2 star reviews.
★★★★★ after buying they changed it so you have to pay to use it!
★★★★★ everything is now locked behind a paywall, even baby cameras on home network
★★★★★ I have been using this app for almost 7 years, today I purchased the lifetime service for 2 cameras and it charged my credit card but the app showed an error saying wrong CVV.
Login and account problems4%
11 of the 1 and 2 star reviews.
★★★★★ Keeps on saying connection error got 3 cameras all been fine until tonight spent about 3 hours messing about to no avail these have been really good cameras up until now deleted account reinstalled app pairs and…
★★★★★ Won't allow any changes for my account.
★★★★★ Now Motorola (who's profits were just a mere 1.6 billion USD last year) needs $15 from my bank account??
