What users want
From the latest 164 reviews on the Japan Google Play, Jul 16, 2020 to Sep 5, 2026: 39% are 1 or 2 stars. Open a theme to read what people wrote.
WHAT THEY COMPLAIN ABOUT · SHARE OF BAD REVIEWS
No customer support19%
12 of the 1 and 2 star reviews.
★★★★★ You can't contact their customer service and salesporsen will contact till they get order from store after that no response even items are not received or shortage poor service
★★★★★ Customer care support not available.
★★★★★ Everything is fine but all vegitables are not aviable in stock every day and not fresh also in Hyderabad and some times getting 4 to 5 days older stock like damages and poor quality without intimation some items not…
Login and account problems14%
9 of the 1 and 2 star reviews.
★★★★★ agent are demanding OTP and place order,,hadd hai yrr agents ka dil hai to orders complete nhi to orders aur costumer bhaad me jaye..jaldi doobegi company I uninstalled right now 😡
★★★★★ I need our area DBM number tried to login in the downloaded app but failed contacted delivery boy but no response
★★★★★ I am facing problem with registration I wanted to register when sales executive said about app and I processed for registration and received mail on my account from mandi registration form with my given data but…
Bugs, things not working11%
7 of the 1 and 2 star reviews.
★★★★★ I need our area DBM number tried to login in the downloaded app but failed contacted delivery boy but no response
★★★★★ App doesn't work, no response from bb after registration.
★★★★★ Already registered but OTP is not working
Price and subscription11%
7 of the 1 and 2 star reviews.
★★★★★ The delivery boy said wallet will return the money but till now I am calling the area manager no one is returning the money.
★★★★★ Dont waste your time and money
★★★★★ Worst app from bigbasket quality is not good they will not refund until or unless will remind them especially person named Bal reddy with contact number ending with 707xxx8897 he don't know how to behave with customers…
Wrong or poor results5%
3 of the 1 and 2 star reviews.
★★★★★ Everything is fine but all vegitables are not aviable in stock every day and not fresh also in Hyderabad and some times getting 4 to 5 days older stock like damages and poor quality without intimation some items not…
★★★★★ After installing and registering it told will get a call from the bb team but nobody called it's all fake
WHAT THEY ASK FOR
- Brocolli we waiting for past 3 weeks please make it available 5★, Dec 29, 2024
WORDS THAT KEEP COMING UP IN BAD REVIEWS
big basket5bb mandi5registration form3registered many times3
WHAT THEY LOVE · SHARE OF GOOD REVIEWS
Accurate, great results11%
10 of the 4 and 5 star reviews.
★★★★★ good quality items on time delivery
★★★★★ Good Quality nice services
★★★★★ 1000/- billing so it should not make any difference to the company in doing tht...other then tht quality is really good for vegetables n fruits...
Found by matching words and phrases in the reviews, not read by a person. A review can count toward more than one theme.
